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Sunboost

Sunboost (page 3 of 149)

4.5 from 2,969 reviews

Reviews

4.5

2,970 reviews
5
(2,185)
4
(498)
3
(64)
2
(40)
1
(183)
  • Value for Money
    4.6 (1,834)
  • Customer Service
    4.6 (1,940)
  • Timeliness
    4.7 (45)
  • Job Satisfaction
    4.8 (40)
  • Rates and Fees
    4.6 (39)
  • Installation
    4.7 (1,730)
  • Product Quality
    4.5 (1,720)
  • Return Claim MadeYes (36) · No (1,886)
  • Warranty Claim MadeYes (57) · No (1,862)
  • Purchase PriceA$4,799.27 (868)
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Prabin

PrabinSydney, NSW

Very helpful and good customer service.

published

Panel installation were fantastic and was done in a great manner. The customer service department Adam and Hailey both were very professional. The solar installer I forgot the name but they were fantastic too.

1 comment
Sunboost
Jessica S.Sunboost
harumsari

harumsariPerth, WA

  • Verified customer

A producer than consumer, what a feeling !!

published

Impressed with the installation team. The main team that came, briefed me and provide best advise on the location of the panel for optimum power generation. The team work seamless. And at one point the supervisor came in to do the round check of installation, ensuring all done. And thereafter another person pop-in to do the last round to check all installation are done. Good job well done with full assurance.

1 comment
Sunboost
Jessica S.Sunboost
Brian

Brian

  • 2 reviews

Inverter going off line Issue

published

We had an issue with the inverter going off line multiple random times due to an over grid voltage issue.
we called Sunboost and a technician called the next day. With the technicians assistance we were instructed how to go into advanced settings to adjust the grid voltage levels. since then we haven't had any further issues with the inverter and on a good day we get in access of 60kWh. I would fully recommend Sunboost to anyone wanting a Solar system their follow up service is well above average.
Brian D Tahmoor

1 comment
Sunboost
Jessica S.Sunboost
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Harold

HaroldPerth, WA

I am eager too see the benefit of a well installed system.

published

The technicians were on time. they worked quietly and efficiently. There was minimal disruption and I am satisfied at the quality of workmanship. One point I would mention is that a more detailed explanation should be given on the merit and benefit of the system.

1 comment
Sunboost
Jessica S.Sunboost

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Barry

BarryNorth-West & West coast, TAS

Very professional installation

published

The panel instrauctions were very easy
I have had no issues with the company it looks good on the roof, the installationwas quick and hastle free team arrived on time and completed the instaiition quickly

1 comment
Sunboost
Jessica S.Sunboost
John Goldsmith

John GoldsmithNorthern Region, NSW

200375 Raymond the Man

published

Its been great to have Sunboost solar on my roof and i was dealing with Raymond for meter upgrade and than wifi set up he always having good conversation and good Communication. Thanks Sunboost and Raymond

1 comment
Sunboost
Jessica S.Sunboost
Karen

KarenMid North Coast, NSW

Connecting my Solis Inverters to the Wifi

published

Noah was great, emailing me the PDF's for the inverter connection to my Wifi.
I also had a follow up phone call assuring me that our inverters are connected to the grid and working well.
Noah was polite and informative

1 comment
Sunboost
Jessica S.Sunboost
S Cosgrove

S CosgroveSydney Surrounds, NSW

very happy with the installation and overall professional service.

published

The installation was done quickly and efficiently. Clean up also good, no mess left behind.
We had a problem with the first system installed and it was easily rectified on the phone by the Sunboost support people.

1 comment
Sunboost
Jessica S.Sunboost
Phil

PhilDarling Downs, QLD

Solar Installation

published

Good communication throughout the process. Trevor was very helpful during quotation process. Lauren kept me informed of changes. Installation was completed by local contractor Arctic Energy in a few hours. Carter was helpful and patient in setting up the Fronius system monitoring app.

1 comment
Sunboost
Jessica S.Sunboost
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Good service

published

I found it very ease to get information from Dan with the initial information about Sunboost. Also with the
wifi setup Shanaya was excellent with her knowledge and paticents with me going through the setup.

1 comment
Sunboost
Jessica S.Sunboost

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J.Warren

J.WarrenMid North Coast, NSW

Happy with the product.. and bonus panels.

published

Very friendly installers who worked nonstop. Happy with end product. The company were very prompt in answering questions we had in early stages of purchasing this product. All emails and phone calls precise. Thank you

1 comment
Sunboost
Jessica S.Sunboost
Camel

CamelSydney Surrounds, NSW

Happy Happy Happy

published

No fuss install - all went smoothly. System was an upgrade from 3KW as power requirement had changed. Very happy with performance of new system. Can't recommend the team highly enough. Thank You. Everyone I've dealt with has been very helpful and courteous.

1 comment
Sunboost
Jessica S.Sunboost
Paulo

Paulo

  • 2 reviews

Help with app login

published

Hailey Was very helpful with getting me set up the app on my iPhone, she talked me through step by step instructions and it ended up being simple and straight forward.
Thanks Hailey

1 comment
Sunboost
Jessica S.Sunboost
Solarhappy

SolarhappySouth-Eastern Region, NSW

I am happy

published

Had a team doing real team work. They were efficient, knew what they were doing, there were no problems they could not address immediately and worked until the installation was done. I've got satisfactory answers to all my questions, watched them testing and finishing. Including complete cleaning up.

1 comment
Sunboost
Jessica S.Sunboost

Will not stop harassing me.

published

2 years in a row they ring me all hours of the day even after I’ve requested to be removed from their phone listing and reported them for harassment. Stop calling me, [name removed] the rude sales rep.

1 comment
Sunboost
Sunboost T.Sunboost
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Francis

Francis

  • 2 reviews

Great product excellent service

published

I’m very happy with my new solar system It looks great and produces a lot of power, the service from the Sun Boost team was excellent a big thank you to Miles he goes above and beyond he’s a asset to Sun Boost..

1 comment
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Vas

VasAmaroo 2914, ACT

  • 2 reviews

Setting up the solar power App.

published

The panel installation went smoothly.
The help desk was contacted regarding the setting up of the App (Ticket SB194866). Hailey & Yashil helped me. Hailey had to ring me three times and was very prompt with the appointment. They were both very courteous, helpful and had service to customer at heart. The App was set up at the end.

1 comment
Sunboost
Sunboost T.Sunboost
  • Verified customer

Looking forward to my future electricity bills .

published

It only took the 4 men four hours to install my solar panels . They arrived early, set up all their gear . Asked me a few questions & off they went & got the job done . Didn’t leave any mess laying around. It was a very quick & easy job & I’m looking forward to seeing how much we save . I thought they would help set the app & show me how to use it , but are are only the installers . Great job done . I couldn’t believe how reasonably priced they were.

1 comment
Sunboost
Sunboost T.Sunboost

Grid Over Voltage Fault

published

I recently received several text messages alerting me to a fault with the Inverter on our 6.6kw system.
Sunboost was contacted and I spoke with Kevin. Kevin was extremely helpful and talked me through the steps required to remedy the fault. He showed great patience and also knew what he was talking about.
VERY HELPFUL

1 comment
Sunboost
Sunboost T.Sunboost
John Eccleshall

John EccleshallMetropolitan Adelaide, SA

First rate quality product, installation and after sales service customer ID 138452

published

One of the main reasons for choosing Sunboost from several other suppliers I contacted was there very quick response and quote. Everything went well on their side but we did have a hiccup with SA power and the meter number. The panel installation was trouble free and everything worked first time and full output was available even on less than optimum sunshine.

I needed to contact support for a couple of inverter adjustments and each time the response was exceptional. Each time KEVIN (he sure is a lot of patience!) talked me through the settings and everything worked first time.

1 comment
Sunboost
Sunboost T.Sunboost
Page 3 of 149
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Questions & Answers

Beryl T.

Beryl T.asked

Installer : Sunboost. Panel - Trina 20 panels that generates 330kw. Inverter 5kw Solis is this a good combo for a 4ppl house $500 per quater electricity bill

2 answers
Froggy
Froggy

I have only just put mine in . 6.6kwatt 20 panels. My neighbour is also a solar installer and has stated that it is more than adequate for my needs, and may also put me in credit ,that I can apply to my Gas bill, as I am with same supplier for Gas and a Electric.

Beryl T.
Beryl T.

HI, Froggy, thank you for replying to me. May I know if you are in Adelaide ? And which energy retailer you use ? And how much is your FIT ?

Sylvia

Sylviaasked

Ive not had any success getting a hold of Calvin to book my install and ive page $450 and i am expected to pay a few more grand for my solar. what do i need to do to get a callback to book my solar install? I also haven't receive my referral for referring my mum for solar and she has her system installed. ive had two successful transaction to date but getting solar for my new house is like trying to skin a cat.

No answers
Colonel

Colonelasked

How much would it cost for 40 Serephin psolar panels, 2 Hawae hybrid inverters 16 optimizers and installation of this 13kw system please

No answers

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