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Sunboost

Sunboost (page 3 of 51)

4.6 from 4,323 reviews · View Statistics

Reviews

  • Value for Money
    4.3 (487)
  • Product Quality
    4.1 (446)
  • Return Claim MadeYes (14) · No (503)
  • Customer Service
    4.2 (517)
  • Warranty Claim MadeYes (20) · No (491)
  • Purchase Price$4,162.13
  • Timeliness
    4.0 (178)
  • Job Satisfaction
    4.2 (173)
  • Rates and Fees
    4.1 (161)
  • Installation
    4.3 (476)
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Jeremy

JeremyPerth, WA

Looks good after 4 days

published

Installed 6.6kW System with 18 Trina 370 W panels and 5 kW Growatt Inverter with wifi stick included.
I thought the price was very reasonable.
Panel Installation went off without a hitch.
Installers were polite and didn't leave any mess.
After initial mix up with needing a scissor lift to install, everything so far seems fine.
The app is good once logged in.

1 comment
Sunboost
Sunboost T.Sunboost
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
Ad

Pretty good so far.

published

Panel installation good, only issue, no wi-fi dongle but received quickly by post. The dongle paperwork was pretty useless. Helpful staff explained the process and got the system running quickly.

1 comment
Sunboost
Sunboost T.Sunboost

Perfect advise and installation

published

Installed 8kw Growath and Trina Panels. Working perfectly. Great installers. Curtis was excellent with his knowledge and coordination. Generating over 40Kwh daily. Recommend Sunboost to anyone. Well done guys. Thanks.

1 comment
Sunboost
Sunboost T.Sunboost
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ammie

published

HGH injections and bull us please reply back to you should have the inner gard mount trying to find out if I could get these in gravel road Devonport how to get

1 comment
Sunboost
Sunboost T.Sunboost

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Great service

published

Great service from original sales contact through to post-installation follow up. Installer were on time and efficient, including cleaning up and giving instruction on the inverter unit. Looking forward to reduced electricity bills.

1 comment
Sunboost
Sunboost T.Sunboost
Lyn C.

Lyn C.Metropolitan Adelaide, SA

Excellent service Lucy ,

published

Happy with the service, Lucy was very helpful with setting up and patient and polite. The panel installation was straightforward and I have found dealing with Sunboost to be professional at all times.p

1 comment
Sunboost
Sunboost T.Sunboost
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
Ad

Great job

published

Panel installation was good. No issues.
Everything went smoothly including a refund on 2 panels when they wouldn't fit on the roof. Waiting to see what our next electricty bill will be.

1 comment
Sunboost
Sunboost T.Sunboost
Yeti

YetiCentral Queensland, QLD

Great system and overall product

published

The initial stages of quotes and acceptance were smooth and fast. Scheduling and time for install was a little slower than I anticipated, however I understand they sre very busy. Installation by a contractor was my biggest issue. The contractor was less than helpful and rude. Sunboost, however dealt with the matter very promptly and efficiently.
I had trouble setting up the WiFi connection on the inverter and the app. Duke was great with his knowledge and assistance in helping me with this. Now it is all up and running as was discussed at the start.
Very good.

1 comment
Sunboost
Sunboost T.Sunboost
Lena

LenaIsabella Plains 2905, ACT

  • 2 reviews

Amy customer service

published

Fixed problems that were there still waiting to see system benefits before being convinced protruding metal from roof slightly detract from looks broken tiles needed replacing after work by techs

1 comment
Sunboost
Sunboost T.Sunboost
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Jane T.

Jane T.Metropolitan Adelaide, SA

WiFi stick

published

Difficult to set up, the WiFi stick would not connect, was frustrating when I wasn't listened to, explaining the stick was not working , in the end we got a new one after having to repeat the same thing over and over. Evan with the new stick I had to argue with internet company for a new modem and buy a extender, very frustrating
Would like to thank Lucy for her patience and helping us through this

1 comment
Sunboost
Sunboost T.Sunboost

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  • Verified

Quick and efficient service

published

Staff were courteous, quick and efficient. Peter kept us in the loop.
The installation crew were polite, introduced themselves and tidied up.
The sparky was very knowledgeable and personable.
The company followed up to check we were happy.
Would recommend to others!

1 comment
Sunboost
Sunboost T.Sunboost

Sunboost's professionalism

published

Sunboost personnel was good to deal with, very professional, and answered my questions. The installation date was a challenge to arrange as the address was in regional NSW. The installation itself was a fuss-free exercise, being completed in half a day. The installer was friendly, and informative. Left the site neat and tidy.

1 comment
Sunboost
Sunboost T.Sunboost
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
Ad

Help with internet connection

published

Amy was patient and helpful with the internet connection. At first I found it lengthy and kept putting it off but with Amy's help it was done quickly and easily.

1 comment
Sunboost
Sunboost T.Sunboost

Good value system!

published

The whole team was always professional and polite...
I think some of the guys behind the phones need a little more time in the field to understand the nuances of the industry, however i am pleased with the overall product and service!

1 comment
Sunboost
Sunboost T.Sunboost
  • Verified

This is great

published

The process was Easy, No issue with the company. After payment was confirmed, Sunboost has taken care of the installation and kept us updated. It has been a god experience working with the company.

1 comment
Sunboost
Sunboost T.Sunboost
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Page 3 of 51
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Questions & Answers

Peter Clifton

Peter Cliftonasked

Hi, How can I set up my mobile to monitor my sunboost system. Peter Clifton

4 answers
Peter Clifton
Peter Clifton

Hi, How can I set up my mobile to monitor my sunboost system?

Bob
Bob

Sorry Peter I have not done mine yet. Bob

John Malone
John Malone

Peter I have a Solis inverter with a WiFi Dongle. Sunboost provided a SOLIS WI-FI DONGLE CONNECTION Using a Mobile Phone document that gave the steps involved. Monitoring involves setting up an account with Solis Home.

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
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