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Sunboost

Sunboost (page 3 of 32)

4.6 from 4,325 reviews · View Statistics

Reviews

  • Value for Money
    4.4 (416)
  • Product Quality
    4.2 (384)
  • Return Claim MadeYes (10) · No (451)
  • Customer Service
    4.3 (441)
  • Warranty Claim MadeYes · No (470)
  • Purchase Price$4,193.85
  • Timeliness
    4.0 (157)
  • Job Satisfaction
    4.3 (156)
  • Rates and Fees
    4.2 (146)
  • Installation
    4.4 (415)
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  • Verified

Quick and efficient service

published

Staff were courteous, quick and efficient. Peter kept us in the loop.
The installation crew were polite, introduced themselves and tidied up.
The sparky was very knowledgeable and personable.
The company followed up to check we were happy.
Would recommend to others!

1 comment
Sunboost
Sunboost T.Sunboost
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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Help with internet connection

published

Amy was patient and helpful with the internet connection. At first I found it lengthy and kept putting it off but with Amy's help it was done quickly and easily.

1 comment
Sunboost
Sunboost T.Sunboost

Good value system!

published

The whole team was always professional and polite...
I think some of the guys behind the phones need a little more time in the field to understand the nuances of the industry, however i am pleased with the overall product and service!

1 comment
Sunboost
Sunboost T.Sunboost
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  • Verified

This is great

published

The process was Easy, No issue with the company. After payment was confirmed, Sunboost has taken care of the installation and kept us updated. It has been a god experience working with the company.

1 comment
Sunboost
Sunboost T.Sunboost

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Jamie

JamieHunter Region, NSW

  • Verified

Installation complete still waiting to use it

published

Very happy with quote process. Very quick to get to the install process after deposit was paid. Installation Process was well done. The guys got in and got it all installed in great time. Looks great, very nice and neat. Just waiting to have it switched on and away we go.

1 comment
Sunboost
Sunboost T.Sunboost
Ian

IanChapman 2611, ACT

Sunboost made it easy

published

Sunboost was very knowledgeable on the solar products being offered and the end to end installation process required. The personnel covering the sale, install and post install follow up were very professional and easy to deal with.

1 comment
Sunboost
Sunboost T.Sunboost
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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Richard Adams

Richard AdamsCentral Queensland, QLD

Very satisfied with the service

published

Installation process fine. Only concern bieng time between delivery and installation , I didn't have a secure storage place .
Staff were all polite , helpful and efficient.
My overall experience was positive.

1 comment
Sunboost
Sunboost T.Sunboost
Mark

MarkSydney, NSW

So far, so good

published

Installation was smooth. I had alot of questions which the installers answered with patience and understanding. No mess left behind, professional, neat and tidy crew. So far, so good. Thanks

1 comment
Sunboost
Sunboost T.Sunboost
William

WilliamSouth East Queensland, QLD

Solar Installation

published

Sunboost sent two young fellows to install our system. They were good blokes , taking care to wear soft shoes on our roof. They did a great job, thank you guys.

1 comment
Sunboost
Sunboost T.Sunboost
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Great Value

published

Some delays getting the PV setup installed, but overall very happy. Panels were upgraded after the contract was signed (legitimate upgrade from Astronergy to Trina) due to supply issues which was great. The installers were professional and made time to get the safety paperwork and reviews in place before the work. Good Sales follow-up from Thomas and WiFi setup support from Duke. 3rd time using sunboost and planning on using again on a 4th property

1 comment
Sunboost
Sunboost T.Sunboost

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Solar upgrade

Solar upgrade Western Australia

Solar Upgrade

published

I needed to upgrade my 10year old system
Sunboost was very helpful in helping me choose a system that would cover our power needs.
Panel installation process was excellent.
Follow-up was excellent

1 comment
Sunboost
Sunboost T.Sunboost
Charlotte

CharlotteMetropolitan Adelaide, SA

Great Experience

published

Lucy help checked my solis home and confirmed it is working well. She also help me reset my password and guided me on how to install the solis home to my hubby mobile.

1 comment
Sunboost
Sunboost T.Sunboost
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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Very happy

published

Crack appeared on siso switch cover rang Andrew it was fixed within two days unfortunately it was out of warranty by four months so had to pay all in all it needed to be replaced very happy the way the solar system is working

1 comment
Sunboost
Sunboost T.Sunboost
Sal A

Sal ACentral, SA

Great install and customer support

published

Thanks Lucy!! You’ve been so helpful and patient I really appreciate it:). Now I can track my Solis data. All seems great so far with our 6.6 kw system. Install was really good - no dramas and we are happy thus far.

1 comment
Sunboost
Sunboost T.Sunboost
John Devine

John DevinePerth, WA

Glad it is all installed looking forward to the benefits

published

The total installation of the system went well due to the efficiency of the team of installers.
There were a couple of problems which were overcome due to the Sunboost staff both those on site and those in the office.
Particular thanks to Justin, Melvin, Craig and the very helpful and understanding Sophie in the office. On site they were all good but in particular Mr Patel the electrician.
I thank you all for your calmness and understanding.

1 comment
Sunboost
Sunboost T.Sunboost
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Page 3 of 32
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Questions & Answers

Peter Clifton

Peter Cliftonasked

Hi, How can I set up my mobile to monitor my sunboost system. Peter Clifton

4 answers
Peter Clifton
Peter Clifton

Hi, How can I set up my mobile to monitor my sunboost system?

Bob
Bob

Sorry Peter I have not done mine yet. Bob

John Malone
John Malone

Peter I have a Solis inverter with a WiFi Dongle. Sunboost provided a SOLIS WI-FI DONGLE CONNECTION Using a Mobile Phone document that gave the steps involved. Monitoring involves setting up an account with Solis Home.

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
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