1 photo
Sunboost

Sunboost (page 3 of 20)

4.6 from 4,628 reviews · View Statistics
Listing monitored by Sunboost

Reviews

  • Value for Money
    4.4 (425)
  • Product Quality
    4.2 (394)
  • Return Claim MadeYes · No (479)
  • Customer Service
    4.3 (450)
  • Warranty Claim MadeYes · No (479)
  • Purchase Price$4,163.52
  • Timeliness
    4.1 (169)
  • Job Satisfaction
    4.2 (172)
  • Rates and Fees
    4.2 (157)
  • Installation
    4.4 (422)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Lyn C.
Lyn C.Metropolitan Adelaide, SA

Excellent service Lucy ,

published

Happy with the service, Lucy was very helpful with setting up and patient and polite. The panel installation was straightforward and I have found dealing with Sunboost to be professional at all times.p

Sunboost
Sunboost T.Sunboost

Great job

published

Panel installation was good. No issues.
Everything went smoothly including a refund on 2 panels when they wouldn't fit on the roof. Waiting to see what our next electricty bill will be.

Sunboost
Sunboost T.Sunboost
Yeti
YetiCentral Queensland, QLD

Great system and overall product

published

The initial stages of quotes and acceptance were smooth and fast. Scheduling and time for install was a little slower than I anticipated, however I understand they sre very busy. Installation by a contractor was my biggest issue. The contractor was less than helpful and rude. Sunboost, however dealt with the matter very promptly and efficiently.
I had trouble setting up the WiFi connection on the inverter and the app. Duke was great with his knowledge and assistance in helping me with this. Now it is all up and running as was discussed at the start.
Very good.

Sunboost
Sunboost T.Sunboost
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Lena
LenaIsabella Plains 2905, ACT
  • 2 reviews

Amy customer service

published

Fixed problems that were there still waiting to see system benefits before being convinced protruding metal from roof slightly detract from looks broken tiles needed replacing after work by techs

Sunboost
Sunboost T.Sunboost
Get quotes

Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
  • Verified

Quick and efficient service

published

Staff were courteous, quick and efficient. Peter kept us in the loop.
The installation crew were polite, introduced themselves and tidied up.
The sparky was very knowledgeable and personable.
The company followed up to check we were happy.
Would recommend to others!

Sunboost
Sunboost T.Sunboost

Help with internet connection

published

Amy was patient and helpful with the internet connection. At first I found it lengthy and kept putting it off but with Amy's help it was done quickly and easily.

Sunboost
Sunboost T.Sunboost

Good value system!

published

The whole team was always professional and polite...
I think some of the guys behind the phones need a little more time in the field to understand the nuances of the industry, however i am pleased with the overall product and service!

Sunboost
Sunboost T.Sunboost
  • Verified

This is great

published

The process was Easy, No issue with the company. After payment was confirmed, Sunboost has taken care of the installation and kept us updated. It has been a god experience working with the company.

Sunboost
Sunboost T.Sunboost
Jamie
JamieHunter Region, NSW
  • Verified

Installation complete still waiting to use it

published

Very happy with quote process. Very quick to get to the install process after deposit was paid. Installation Process was well done. The guys got in and got it all installed in great time. Looks great, very nice and neat. Just waiting to have it switched on and away we go.

Sunboost
Sunboost T.Sunboost
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Richard Adams
Richard AdamsCentral Queensland, QLD

Very satisfied with the service

published

Installation process fine. Only concern bieng time between delivery and installation , I didn't have a secure storage place .
Staff were all polite , helpful and efficient.
My overall experience was positive.

Sunboost
Sunboost T.Sunboost
Get quotes

Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Mark
MarkSydney, NSW

So far, so good

published

Installation was smooth. I had alot of questions which the installers answered with patience and understanding. No mess left behind, professional, neat and tidy crew. So far, so good. Thanks

Sunboost
Sunboost T.Sunboost
William
WilliamSouth East Queensland, QLD

Solar Installation

published

Sunboost sent two young fellows to install our system. They were good blokes , taking care to wear soft shoes on our roof. They did a great job, thank you guys.

Sunboost
Sunboost T.Sunboost

Great Value

published

Some delays getting the PV setup installed, but overall very happy. Panels were upgraded after the contract was signed (legitimate upgrade from Astronergy to Trina) due to supply issues which was great. The installers were professional and made time to get the safety paperwork and reviews in place before the work. Good Sales follow-up from Thomas and WiFi setup support from Duke. 3rd time using sunboost and planning on using again on a 4th property

Sunboost
Sunboost T.Sunboost
Solar upgrade
Solar upgrade Western Australia

Solar Upgrade

published

I needed to upgrade my 10year old system
Sunboost was very helpful in helping me choose a system that would cover our power needs.
Panel installation process was excellent.
Follow-up was excellent

Sunboost
Sunboost T.Sunboost
Charlotte
CharlotteMetropolitan Adelaide, SA

Great Experience

published

Lucy help checked my solis home and confirmed it is working well. She also help me reset my password and guided me on how to install the solis home to my hubby mobile.

Sunboost
Sunboost T.Sunboost
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Sal A
Sal ACentral, SA

Great install and customer support

published

Thanks Lucy!! You’ve been so helpful and patient I really appreciate it:). Now I can track my Solis data. All seems great so far with our 6.6 kw system. Install was really good - no dramas and we are happy thus far.

Sunboost
Sunboost T.Sunboost
Get quotes

Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
John Devine
John DevinePerth, WA

Glad it is all installed looking forward to the benefits

published

The total installation of the system went well due to the efficiency of the team of installers.
There were a couple of problems which were overcome due to the Sunboost staff both those on site and those in the office.
Particular thanks to Justin, Melvin, Craig and the very helpful and understanding Sophie in the office. On site they were all good but in particular Mr Patel the electrician.
I thank you all for your calmness and understanding.

Sunboost
Sunboost T.Sunboost
Jacki
JackiSouth East Queensland, QLD

SO FAR SO GOOD

published

We experienced no problems during panel installation and the installers were polite and efficient.
We have to date had no complaints or issues with Sunboost and they seem to have done a professional job.

Sunboost
Sunboost T.Sunboost
Timothy R.
Timothy R.Murrumbidgee Region, NSW

Good experience

published

The installation of the solar panels was really easy. We needed brackets added to our roof which was an extra cost. But installation team were great. Explained themselves well and punctual

Sunboost
Sunboost T.Sunboost
David
DavidSydney, NSW

Thank you Sunboost

published

1st point of contact from company was Janet. She was very helpful and knowledgeable about the product. She accommodated our needs and requests.
The installers were punctual and professional.
‘Ebi’ the electrician lead installation team without fault.
Thank you Sunboost

Sunboost
Sunboost T.Sunboost

great service and money in my pocket

published

The chosen panels have not only paid for my electricity, but the credits covered my night usage as well as given me money back and saved the environ,ment over 6 trips to Melbourne in less than 6 months

Sunboost
Sunboost T.Sunboost
Disgruntled
DisgruntledMetropolitan Adelaide, SA
  • 4 reviews
  • 3 likes

Love the solar

published

Have been enjoying the benefits of what the solar is producing although appears to be some discrepancy between the Solis Sunboost App & that of AGLs mobile app on usage & solar energy earned/used. AGL shows lower levels? Apart from that no regrets & would recommend.

Sunboost
Sunboost T.Sunboost
Anthony
AnthonyPerth, WA

I wish I could have installed it earlier.

published

The panels were installed without any glitches. The company personnel were courteous and friendly.
They went about doing their work methodically and I did not encounter any issues with them and all ended towards the afternoon.

Sunboost
Sunboost T.Sunboost
Spindel
Spindel
  • 2 reviews
  • 3 likes

Ver happy with solar.

published

I had difficulty setting up the wifi, I spoke with Duke and he was so helpful and professional and not to mention patient. Excellent service and a credit to the company.

Sunboost
Sunboost T.Sunboost
MJR
MJRSydney, NSW

My review is based on my personal experience.

published
Sunboost
Sunboost T.Sunboost
Page 3 of 20

Questions & Answers

Peter Clifton
Peter Cliftonasked

Hi, How can I set up my mobile to monitor my sunboost system. Peter Clifton

5 answers
Peter Clifton
Peter Clifton

Hi, How can I set up my mobile to monitor my sunboost system?

Bob
Bob

Sorry Peter I have not done mine yet. Bob

John Malone
John Malone

Peter I have a Solis inverter with a WiFi Dongle. Sunboost provided a SOLIS WI-FI DONGLE CONNECTION Using a Mobile Phone document that gave the steps involved. Monitoring involves setting up an account with Solis Home.

JohnnyThunders
JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.
Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

See all Sunboost questions

Get an answer from our members and Sunboost representatives

Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
Visit official website

Other Solar Panel Installers

Previous
Next
See all Solar Panel Installers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Solar Panel Installer

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE