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Sunboost

Sunboost (page 4 of 185)

4.6 from 4,614 reviews · View Statistics
Listing monitored by Sunboost

Reviews

  • Value for Money
    4.6 (3,236)
  • Product Quality
    4.6 (3,034)
  • Return Claim MadeYes (86) · No (3,228)
  • Customer Service
    4.6 (3,403)
  • Warranty Claim MadeYes (126) · No (3,191)
  • Purchase Price$4,178.77
  • Timeliness
    4.6 (1,364)
  • Job Satisfaction
    4.7 (1,375)
  • Rates and Fees
    4.6 (1,244)
  • Installation
    4.7 (3,053)
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Excellent product

published

The issue was with the monitoring app. This was explained well by the Sunboost staff member Hailey. She was very helpful in explaining. After talking to her I have recommended Sunboost to many of my friends.

Sunboost
Sunboost T.Sunboost
Bradek3788
Bradek3788Perth, WA
  • 2 reviews
  • 1 like

Good service, support and installation

published

Easy to follow process, no issues with sales team or pricing. Installers arrived on time and were very efficient and polite. Support team called to confirm everything in order and post call to ensure we were happy. All up good process and happy to recommend

Sunboost
Sunboost T.Sunboost
Garvin A.
Garvin A.Perth, WA

Professional Service and Installation

published

Highly recommend Sunboost to anyone who needs solar power. From requesting a quote to completion, Sunboost are very professional with providing information, quality product and with installation of the Solar System.

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Archana Kumar
Archana Kumar
  • 2 reviews

Great Savings..... Happy Client !!!

published

Happy to have considered installing solar panels for our home. Team helped us through the entire process and helped answer all our queries. We are saving a lot on our electricity bill these days and would highly recommend others to install solar panels as well. Team will guide you through what really would fit your purpose and help save a lot of bucks.

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Excellent Service

published

Excellent service, Installation crew were very polite and hardworking, good communications from the sales staff. When I contacted them via email I received a phone call withing 10 minutes answering my query,
Mr Gary King

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Love my solar

published

Whole process was great. Lucy helped all the way through the repair pricess by keeping me up to dare every step of the way. Installers were helpful as well.
Sheila O'Connor

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David
DavidFar North Queensland, QLD

Good Solar System

published

Installation was efficiently done. Installers seemed to know what they were doing.
System has now been in 2 years and is still working perfectly.
The system has had its 2 year service today and the technician was friendly and efficient.

Sunboost
Sunboost T.Sunboost
Kevin
KevinSydney, NSW

every thing is fine waiting on power company by Kevin 15 july 2021

published

I have been playing around with the idea of solar panels but wasn't to sure ,I spoke to a number of companies but wasn't really sure of them they all quoted different prices . Roonie from Sun boost made contact with me talked me through the process gave me confidence and yesterday The team rolled up gave me a rundown on what was going to happen every thing went smoothly now I am waiting to get it switched on

Sunboost
Sunboost T.Sunboost
John
JohnMetropolitan Adelaide, SA

Excellent solar installation

published

Sunboost were easy to deal with and very affordable. We purchased a 6.6kw system and had Ethan help with the setup of the wifi and I am happy to recommend Ethan and Sunboost to family and friends.

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Michelle and Drew
Michelle and DrewSouth Australia
  • 2 reviews
  • 1 like

Good saving on my bill

published

I’m extremely happy with my solar system and I have received excellent service. Ethan was very helpful when I was setting up the wifi connection. I would use the company again.

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Paula
Paula South East Queensland, QLD

Loyalty to your client

published

Thank you Sunboost for your excellent product and your excellent and expert staff member, Naomi, who helped me through a request that I submitted. Very satisfied with her help. Thank you.
Paula Sokolowski

Sunboost
Sunboost T.Sunboost
Krystal86
Krystal86nsw, 2430
  • 14 reviews
  • 2 likes

Very happy with the solar system and the company.

published

We recently had a large solar system installed, I can not recommend this company enough. They informed us through the whole process and could not help us enough.
I highly recommend this company.

Sunboost
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Hector

published

Hector from sun boost took personal interest in configuring the web interface which was overdue since commissioning in July 2020 and from the time I reported in April 2021. System is working fine now.

Sunboost
Sunboost T.Sunboost
V Samson
V SamsonSydney, NSW
  • 2 reviews
  • 2 likes

Good

published

Very good service and value for money
Eco friendly system solar system for economic growth
Sales representatives are good and follow up was good if I find any one of my friends I will recommend this

Sunboost
Sunboost T.Sunboost
Mark W.
Mark W.Central West, NSW

Well done Sunboost

published

Communication was excellent throughout the entire transaction. Some hold ups, but in the world we are living in at the moment was bound to happen. Install was very professional and every step was explained. Well done SB

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Rejhan S.
Rejhan S.Illawarra, NSW

Excellent product and professional installation!

published

We had a 16.5 kw system installed. The customer service with fantastic and the price was incredibility competitive. We were also very impressed with the installation team. We had a difficult install and they were able to work within the confines to produce an excellent outcome. Highly recommend Sunboost!

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Julie.
Julie. Southeast, SA

Sun boost solar panels

published

The panel installation process was very easy and quick.
I’ve not had any problems with this company they where fantastic and very helpful.
I thank Sunboost team for making a smooth experience.

Sunboost
Sunboost T.Sunboost
Robyn
RobynSouth East Queensland, QLD

Very good experience

published

The whole process was easy and flawless from first encounter to installation. Guys turned up on time and were very speedy with their installation, we had several calls asking if we were satisfied with everything, and we were connected to the grid in 3 days without us having to do anything. We were very surprised at how efficient they company was as it seems others we have spoken to haven't had the same experience with other companies. Well done.

Sunboost
Sunboost T.Sunboost

Excellent experience

published

We had previously had quotes from other suppliers but decided to go with sunboost. The whole process from quote, to installation and completion was flawless. I have talked to people i know that have installed solar from other companies and I know sunboost have the best deals going around.

Sunboost
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Dale
DaleHunter Region, NSW
  • Verified

Good work Guys - Happy Happy.

published
Sunboost
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Trevor S.
Trevor S.Perth, WA

Good system, struggle with getting them back to adjust panels and trim the rails.

published

I would not listen to the salesman, request a power requirement appraisal, ask how big you can go, and whether you are allowed to maximize to a zero power bill.

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Excellent

published

30 watts system 6.6 kw system really happy with everything set-up was very hard but excellent work great sexy panels looks great good job guys great listening skills by eithen

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Bal Goundar
Bal GoundarSouth East Queensland, QLD

Installation review

published

This process was easy
Yes, there was an issue, they made a hole in the wrong place and stuffed it with plastic

When I talk to Naomi, sales consultant, they got it rectified promptly, very professional and followed the whole process through

Sunboost
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Mike
MikeSouth East Queensland, QLD

Happy Sunboost Customer

published

Sunboost were very professional from start to finish, quality of product and workmanship was excellent. Great value solar system. I would recommend Sunboost solar too all our friends and family.

Sunboost
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Longy
Longy Perth, WA

Great communication, fast installation

published

Sunboost was very helpful and provided good communication. Their online portal is very user friendly and informative. The installation team was punctual, friendly and fast working. Overall great experience and highly recommend!!

Sunboost
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Page 4 of 185

Questions & Answers

Peter Clifton
Peter Cliftonasked

Hi, How can I set up my mobile to monitor my sunboost system. Peter Clifton

5 answers
Peter Clifton
Peter Clifton

Hi, How can I set up my mobile to monitor my sunboost system?

Bob
Bob

Sorry Peter I have not done mine yet. Bob

John Malone
John Malone

Peter I have a Solis inverter with a WiFi Dongle. Sunboost provided a SOLIS WI-FI DONGLE CONNECTION Using a Mobile Phone document that gave the steps involved. Monitoring involves setting up an account with Solis Home.

JohnnyThunders
JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.
Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
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