Was told our power bills would be under $50 or credit if we installed their panels.
Well our bills are over $125 ,each quarter so for just two pensioners not worth all that out lay.

Forever being cancelled multiple times at last minute im over sunboost and their lies ,who calls last minute hours before installation oh wait sunboost do over and over ,im sick of the lies and no shows wish i had never heard of this mob ,for anyone looking at getting solar keep looking dont get the lies and fake promises i have from sunboost

When doing research I was told by the salesman we'd only fit 12-15 panels on our roof but that this would be enough to see significant savings, sweet! We ended up with 17 panels, the panels used were 275w when other companies were using the near 300w panels so I thought we'dsave half a power bill in savings. Currently we receive very little in savings using this system (last bill we saved around $30) and will take a lifetime to pay for itself in savings. One of the installers broke a roof tile and now I have an odd colour tile on my roof which ...

Installation was good but didn’t hook them up to my house at all didn’t comply with the electrical standards three years later still got no feedback off my solar panels company did nothing for me at all other than argue with me would not recommend them to anyone

I've installed 10.3KW solar on 6th March 2021. It generates just 0.2KW / day and it is not performing the way it meant to be. Sunboost kept saying they will fix it, but they failed to. It's been almost 3 months and I've spent $5291 for nothing.

At first it took all day to get the wifi connected. We then notice that our system is not functioning. Advised Sunboost and now 2 day slater it is still not working and has not been since 8th of February. We believe the monitoring should have been set up at installation not now some 5 months later. We are losing $80 per day since the system stopped working and now over 2 days trying to get them to send a repair person, has been an ordeal with them wanting photos however giving me confusing instruction. If I could get it removed and a refund I would. Do not engage "sunboost"

Despite assurances from AUSGRID that approval was given Sunboost refused to install our panels. [Name Removed] offered a substantial discount for their product and his message is still played on their phone message.

If asked for 1 word to describe this company I would have to say – ‘hopeless’. Now let me explain why.
In response to my escalating power bills along with a desire to reduce my carbon footprint I contacted Sunboost on 23rd January 2021 to enquire about solar panels. I agreed to pay the required deposit with the understanding the panels would be installed within 6 to 8 weeks. To my surprise, I was informed a pre-inspection was not necessary.

It was then the saga began. I was required to supply photographs of the power board along with copies of...

Called up about the pending installation, get told over a couple months I’ll get a call back. Never once got a call back. Just wanting final quote.. On the phone to the installation manger, get told he will send me an email because every part of my journey was made difficult by bad service. He never sent the email or better yet still didn’t send me the final quote after they got here on site to check the job out. (This is for a double installation)

Without going into too much detail, I can’t think of a worse company to deal with over the phone.

I had agreed to them installing a 6.6kw system at my property, on the day of install the electrician rang me and said there was not enough room on the roof to install a 6.6kw system and could only put a 5.2 kw system, then the electrician said it would be an extra $220 to upgrade the fuse box and put in more breakers. On completion of job, i had another electrician inspect and showed him the before and after photos of fuse box and he stated that nothing extra was done then there was the problem of negotiating with sunboost for a refund of the d...

installation took 2 months, System still is not working there will be delay another 2 weeks from electricity company. My neighbor went with Arise solar took him only one week. beside my roof is leaking too.

After failed install from another company I was considering returning to this company after having received a quote prior to other company. So glad I read the negative reviews -seems like I would have been in a whole world of hurt yet again. Do not bother to contact me as I have no interest in dealing with yet another dodgy business

Approximately 15 months after having a system installed by this company, I now have a system that maybe work as it is designed, 3months ago I checked roof spacing and being electrician I found that the wiring did not the the AS3000 standards and I believed the CEC regulations , what a joke form their executive down I feel that I have been given the run a round , ( can you please check this , can you please take readings of this what a joke ) the system has been now I believe been rewired as per CEC regulations and the AS 3000 + 5033 which they ...

After my complaint and my review from 6months ago, I even stated in my review that I will not be doing business with this company. Then a little while ago, maybe a month or so ago, I received another phone call to consider their business to install a solar system. I told the caller that I have already purchased a solar system through another company and was very happy with their service and installation.

Today, I received another phone call! Sunboost wanted to offer me some sort of special on a solar system installation. Sunboost seems to be very pushy and refuse to understand the phrase, "No, I do not want your business," and they don't seem to understand, "Leave me alone, stop calling me."

CORRESPONDENCE
Dear Sunboost,

1. My wife has taken the day off from work today to get this installation to today.
2. Installers arrived at about 10.00am
3. They had no plans
4. They had no equipment for power board or mains connection
5. The panels now will not fit where we agreed to
6. They would like to put the panels on the front of the house facing the road to where we agreed they could not go
7. The mains cannot be done where we agreed to and a box needs to be placed on the front of the entry gate where we again agreed that would not be installed there...