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Sunboost

Sunboost (page 2 of 10)

4.6 from 5,047 reviews · View Statistics
Listing monitored by Sunboost

Reviews

  • Value for Money
    3.9 (616)
  • Product Quality
    3.8 (564)
  • Return Claim MadeYes · No (716)
  • Shipping
    3.7 (7)
  • Customer Service
    3.7 (648)
  • Timeliness
    3.7 (244)
  • Job Satisfaction
    3.9 (245)
  • Rates and Fees
    3.9 (223)
  • Installation
    4.0 (575)
  • Warranty Claim MadeYes (24) · No (658)
  • Purchase Price$4,529.63
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Review of reset service

published

Thank you for the patient service from Amy. She has a good working knowledge of the system and was very helpful to me. My system is now back up and running again. Whoohoo! Michael

Value for Money
4/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Solis
Warranty Claim MadeNo
Purchase Price$3,100.00
Sunboost
Sunboost T.Sunboost
Disappointed
DisappointedSydney Surrounds, NSW
  • 8 reviews
  • 6 likes

Very rude service

published

SunBoost sales guy was very rude and pushy ring 2/3 times a day telling me I need to pay the deposit now I asked him to stop calling me and I will call him he still rang the last time he rang me he said I have to pay the deposit now or I will have to pay full price or buy it from someone else I am going to take his advice and buy my solar from someone else
Stay away from SunBoost

Product Quality
1/5
Customer Service
1/5
Trustworthiness
1/5
Incentivised Review No
Return Claim MadeNo
System Size10 KW
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
David
DavidSouth East Queensland, QLD
  • 2 reviews

good after sales service

published

Sunboost arranged original installer to come and check out why could not get hot water after messing around with timer it was his diagnosis that sorted issue as it was the hot water thermostat
Look forward to further contact with sunboost regarding the data logger so i can track my usage

Value for Money
3/5
Product Quality
3/5
Customer Service
3/5
Timeliness
3/5
Job Satisfaction
3/5
Rates and Fees
3/5
Installation
3/5
Trustworthiness
3/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased honey
Warranty Claim MadeNo
Purchase Price$3,500.00
Sunboost
Sunboost T.Sunboost
Grahame Best
Grahame BestIllawarra, NSW

Happy customer experience with this company

published

Did my background research with SolarQuotes from website with tips, information & local quotes.
Also my neighbour recommended Sunboost. I compared Sunboost information with like panels & inverter with the other quotes. I found the Sunboost sales team provided more help to make my job easier with selecting the best quote to install our solar system. The installation team was efficient on the day & Sunboost organised the change to a smart meter. Did have a minor issue with the inverter not turned on which was quickly rectified with Cameron from Sunboost.
Sunboost is a very professional business & helpful. I have no hesitation to recommend any person to contact this company for a solar system.

Value for Money
4/5
Product Quality
4/5
Shipping
3/5
Customer Service
5/5
Timeliness
3/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
Sunboost
Sunboost T.Sunboost
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Albany Creek
Albany CreekSouth East Queensland, QLD

Fantastic service

published

So easy from beginning to end. Everything was handled professionally and the service was prompt. We were kept up to date with every step and SunBoost handled everything including organising the connection with our electricity provider.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
Pete
PeteHunter Region, NSW

Good price and good service

published

From start to finish the team at Sunboost was helpful and professional. I was looking and comparing many others however I could not beat the price and follow up services. I would not hesitate to recommend them again.

Value for Money
4/5
Product Quality
4/5
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size8 KW
Panel Purchased Solis 5G
Warranty Claim MadeNo
Purchase Price$4,200.00
Sunboost
Sunboost T.Sunboost
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After replacement inverter all seem to be going great

published

Install went fast and no problems, had trouble with inverter, Noah and Curtis got that sorted and has been replaced, going good now. Very happy, soon I will be installing another system and will contact Curtis to hopefully do another deal.

Value for Money
4/5
Product Quality
4/5
Shipping
4/5
Customer Service
4/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased NOT SURE
Warranty Claim MadeNo
Purchase Price$4,000.00
Sunboost
Sunboost T.Sunboost
Bhullar
Bhullar
  • 2 reviews
  • 2 likes

Good customer support and value for money

published

It was not bad.I had issues with wiring but they sorted everything.I asked for 25 mm cable they install 15 and after that they replaced it.switch board upgrade was just okay.Amy from support team is fantastic and Fiona from sales

Value for Money
4/5
Product Quality
4/5
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
3/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size35 KW
Panel Purchased Trina honey 370
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
Josh
JoshPerth, WA
  • 2 reviews

Extreme water damage due to installation!!

published
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Value for Money
1/5
Product Quality
5/5
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
5/5
Installation
1/5
Trustworthiness
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Purchase Price$3,000.00
Sunboost
Sunboost T.Sunboost
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Excellent service and value for your money

published

Great service and value for your money Installation on time very pleasant team working efficiently. Company have been very helpful answering all my calls and questions quickly and pleasantly. I like being able to talk on the phone rather than all on internet

Value for Money
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sunboost
Sunboost T.Sunboost
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Michael H
Michael HCentral West, NSW

Periodic service

published

Arrived on the day agreed. The service man introduced himself. He was polite and professional explaining the process and approximately how long the process would take, before he started. Following
completion reported the condition
prior to cleaning and then the improved condition afterwards

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeNo
Purchase Price$350.00
Sunboost
Sunboost T.Sunboost

Great service

published

Great experience so far sales reps easy to deal with installer very professional and done a great job company reps have kept in contact all the way through process looking forward to when meter is change and system is ready to go

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Incentivised Review No
Return Claim MadeNo
System Size13 KW
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
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Very pleased with product and service

published

Very pleased with the assistance provided by Amy and Kamal.
They were very patient with me while helping resolve a problem we had at my WiFi system when the sola system was installed.
Thank you

Value for Money
3/5
Product Quality
3/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
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Setting up and connectin to the plant

published

The operator Amy was excellent help until the matter was resolved.
She rang back many times to make sure It is working and connected.
During our conversation, she and Kavya was very polite, helpful and professional.

Value for Money
3/5
Customer Service
4/5
Job Satisfaction
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
mitch
mitchFar West, NSW

I have now fitted four solar systems from Sunboost and haven't had a problem

published

Installation went smoothly although they wouldn't put on my ground mount even though the mount was stronger than the building the panels were fitted too, I could have turned my ground mount into a garden shed and it would have been ok

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Panel Purchased Astronergy Astrosemi 330W Black Frame 120 Half-Cut Cells Mono
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
Trevor S.
Trevor S.Perth, WA

Good system, struggle with getting them back to adjust panels and trim the rails.

published

I would not listen to the salesman, request a power requirement appraisal, ask how big you can go, and whether you are allowed to maximize to a zero power bill.

Value for Money
3/5
Product Quality
4/5
Customer Service
2/5
Timeliness
4/5
Job Satisfaction
3/5
Rates and Fees
2/5
Installation
3/5
Trustworthiness
3/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Longi 370W
Warranty Claim MadeNo
Purchase Price$4,300.00
Sunboost
Sunboost T.Sunboost

Technical support

published

Nora assisted me to to get connected so that we could monitor our solar.
She talked me through each step and was very patient. Nora had the knowledge to help fix my problem and was pleasant to speak with.

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Panel Purchased Solis
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
James Gardner
James GardnerLaunceston, TAS

I wasnt on site during the install but all seems fine since !

published

very prompt ! from the get go until post install Sunboost remained on the front foot and delivered our solar panels and had them installed next to our existing panels. So far all good !

Value for Money
5/5
Product Quality
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size5 KW
Warranty Claim MadeNo
Purchase Price$4,899.00
Sunboost
Sunboost T.Sunboost
Espie
Espie
  • 2 reviews
  • 1 like

Thank you.

published

The installation went smoothly. Alvis is very helpful. After installation, Emma helped us with our other enquiries. I am also happy that I can still call Alvis for any question and he is most happy to help. Thank you.

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Panel Purchased cant remember
Warranty Claim MadeNo
Purchase Price$3,099.00
Sunboost
Sunboost T.Sunboost

Ethan help with connection to wi-fi setup

published

Installed solar system with Solis, the installers were very good and went about their work professional. Had a little trouble connecting wi-fi. Contacted friend Andrew connect and together with Ethan managed to connect with no problems. Everybody is Happy.

Value for Money
4/5
Product Quality
4/5
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Installation
5/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size10 KW
Panel Purchased Trina Honey
Warranty Claim MadeNo
Purchase Price$4,291.00
Sunboost
Sunboost T.Sunboost
Racine Ogborne
Racine OgbornePerth, WA
  • 2 reviews
  • 1 like

Great service and competitive pricing !

published

From point of sale and quote the sales team was informative and knowledgeable.
Installation was booking within 3 weeks of me accepting the quote.
After sales care was also great from Duke when we had issues connecting our wifi

Value for Money
5/5
Product Quality
4/5
Customer Service
4/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
5/5
Installation
3/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Trina HoneyM 370W Mono Black Frame
Warranty Claim MadeNo
Purchase Price$3,000.00
Sunboost
Sunboost T.Sunboost
Magoo
MagooCentral Queensland, QLD
  • Verified

Concern with installation away from main center

published
Customer Service
4/5
Job Satisfaction
5/5
Installation
5/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size10 KW
Panel Purchased Chinese
Warranty Claim MadeNo
Purchase Price$4,500.00
Sunboost
Sunboost T.Sunboost
Ingrid H
Ingrid HSouth East Queensland, QLD

Think I'm being scammed

published

I have been misled and from being told my electrical provider will upgrade my meter box (which i know was incorrect) and sent photos and now have a quote of $2,200 to upgrade before upgrading. I have already received a quote from an independent provider for $1,200 and when I told them that is a scam for $2.2k and i will be going to an electrician to do upgrade they insinuated that its that its not correct and i need to approve their quote which i have no idea who and see their electrical licence and if i use them i will still need to pay for their installers to upgrade. That is such a scam and I feel Sunboost have outsourced their customer service department to India as that is all i seem to speak to and feel like i am being scammed

Value for Money
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sunboost
Sunboost T.Sunboost

Great Service With A Good Price

published

The whole process was handled in a prompt and professional manner. Would have no worries recommending sun boost for your solar installation. Thank you for an easy and pleasant experience.

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$3,200.00
Sunboost
Sunboost T.Sunboost

Good Service, easy to use

published

Fast service with easy to follow instructions. Amy was incredibly helpful in setting up my Solis generator! Would recommend to anyone looking to change their power consumption to be more eco friendly!

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
5/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
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