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Sunboost

Sunboost (page 4 of 5)

4.6 from 5,167 reviews · View Statistics
Listing monitored by Sunboost

Reviews

  • Value for Money
    4.3 (93)
  • Product Quality
    4.2 (95)
  • Return Claim MadeYes (101) · No
  • Shipping
    3.9 (11)
  • Customer Service
    4.4 (101)
  • Timeliness
    4.4 (58)
  • Job Satisfaction
    4.3 (60)
  • Rates and Fees
    4.4 (53)
  • Installation
    4.3 (86)
  • Warranty Claim MadeYes (44) · No (50)
  • Purchase Price$4,195.74
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Steve
SteveCentral West, NSW

3 months for nothing but a busted roof

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Sunboost
Jessica S.Sunboost

Hi Steve,
We apologize for the inconvenience caused to you while dealing with Sunboost. We kindly request you to help us with your project number and we assure we will get back to you with a solution to the situation.
Regards,
Sunboost Online.

Steve
Steve
Rob
RobSydney, NSW
  • 2 reviews
  • Verified

Dealt with my warranty claim quickly and efficiently.

published

My system partially failed after 18 months, Sunboost dealt with the claim efficiently and quickly. As an aside their engineer was charming and turned up on time and at a time to suit me. Very impressed,

Sunboost
Jessica S.Sunboost
Andreas N.
Andreas N.
  • 2 reviews

First Class!!

published

The entire pre and post sales process was effortless. The install went smoothly and quick and the communication process throughout was excellent. Great work and effort by all the team. Definitely would recommend Sunboost as your solar install specialist.

Sunboost
Jessica S.Sunboost
  • Verified

3 months later

published

Got a quote and it sounded great so paid my deposit over the phone there and then because sales man was very pushy about it. Have had to chase them up every step of the way every time they would say something like it has only just come to my desk. Its been 3 months and it’s still not producing electricity.
Installer said that they could not fit all the panels on our roof and they will refund me for the 1 panel, they have only offered me $40 refund that’s a joke $4000 system and one panel is worth $40. If I knew that I would have made them put it on the other side of my roof.

Sunboost
Jessica S.Sunboost
jarryd m.
jarryd m.

Quote no :141901

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Dhrupal
DhrupalSydney, NSW

Good experience

published

Good service by installation good product and really good service with friendly staff thanks for helping
Nice to have a good solar panel when ever i call them always help me

Sunboost
Victor S.Sunboost

Hounded

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I was going too be getting solar panels from u but I have decided not too I kept getting calls from him pressuring me bout referrals and then he tells me one thing then he tells me another I am over it

Sunboost
Victor S.Sunboost
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christine
christineSouth East Queensland, QLD

Great

published

The staff have been very good and the company has addressed any issue that has arisen. They have acted promptly when i have contacted the company. I look ford to recommending this company

Sunboost
Victor S.Sunboost
Raagi
RaagiSydney, NSW
  • 2 reviews

Very good customer service & prompt action

published

Installation process is quite easy.....
Staff is very friendly & helpful..
They explained everything......
I had some issues after installation
After my email they take action very prompt..
It’s very impressive..
I would recommend to my family & friends..

Sunboost
Victor S.Sunboost

Excellent Warranty Service

published

Monika was sensational. My solar inverter had errors for months and Monika talked me through how to change the inverter setting to fix it via the telephone. Simple and easy. Peter.

Sunboost
Victor S.Sunboost
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Kashif B.
Kashif B.Molonglo Valley 2611, ACT

Super smooth process

published

Monika (service consultant) was excellent,she kept in constant contact with me over a very minor issue with data logger. she corresponded with me via e-mail and phone and text. Monika was very helpful and organised everything.
Robert from Sales was also great. He has been always around for any queries that a first timer could have. Very easily accessible, even after the sale was signed. He gave me a quote, that i never cross checked and so far i am happy that i have got a best deal. :)

A great experience, getting solar system installed from sunboost. I do not hesitate in promoting sunboost, as good company to buy solar panels.

Sunboost
Victor S.Sunboost
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Asit
AsitSydney, NSW
  • 5 reviews
  • 4 likes
  • Verified

False information by the sales team and they always say they think for the customer, which is a false promise

published
Asit
Asit

The 5.1kW system generates 3 + kW on a perfect sunny day and a total of 15Kw or less per day. Hope I will get a solution from the team.

116256

published

Very happy with the installation of my solar very professional and would recommend them to my friends.they did the install in a great time where very friendly.thanks again sunboost.look forward to receiving my $100 bonus

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Christina
ChristinaBrisbane

Adam did very well, quick and efficient

published

I think Adam did a good job at explaining everything to me and was very efficient
In getting me through the process. Patient, efficient and knowledgeable is the words I would describe him as being. Thank you Adam

Sunboost
Victor S.Sunboost
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dustin
dustinIllawarra, NSW

excelleny service bye moni she monika went above her call of duty to get the results

published

the product failed but moni had replacement part installed inverter was faulty now is all working well over all service has been fine at times I have been stressed out but moni has assured me it will be repaired monio has done very well

dustin
dustin

very well done monika should be more people like moni in this costumer service moni went above and beyond thank you moni

Sunboost
Victor S.Sunboost

good service

published

the service was very fast and great. contractor was very informative. Zara at customer service was very helpful.I highly recomend sunboost and will be up grading my system soon. Cheers Sunboost.

Sunboost
Victor S.Sunboost
Keith  C.
Keith C.Wide Bay-Burnett, QLD

Simple process made easy by the staff

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The installation was very good follow up service when the inverter was faulty was a bit second rate but got there in the end the tech support was fantastic very thorough thank you to Kevin in relation to project 80216

Sunboost
Victor S.Sunboost
GGP
GGPMetropolitan Adelaide, SA
  • 2 reviews

Great system 6.6Kw very productive

published

Easy install by the installers great system producing alot of power. Install not up to Aust standard but was rectified by the electrical installer the next day after i complained.

Sunboost
Sunboost T.Sunboost
Colleen
ColleenSydney, NSW
  • 2 reviews

Service

published

Keep going off grid but service handles it straight away working good the installers were nice and done quickly before the time I was told and I have already save money

Sunboost
Sunboost T.Sunboost

Perfect experience great work eward & Adam

published

Panels installed correctly but didn’t received wifi stick which Edward and Adam sort things out and arrange for that. Costumer service was really good . Appreciate you help ,thank you mate

Sunboost
Sunboost T.Sunboost
Francis
FrancisSydney, NSW

Project 46585

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Morgan was able to deal with my problem flawlessly. Although it took quite awhile to dispatch the electrical technician, he was able to solve my problem completely by ensuring I was regularly updated.

Sunboost
Sunboost T.Sunboost

Prices good, customer service good

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Unfortunetly I need waiting few months for the installation but i get many promised date before so I lose much money becuse the summer go away now, and I need stay home few days and cancelling my jobs the days when I waiting the installation team when promised. the team how installing my system polite and working fast , but not respect my old house roof and leave many holes and broken roof panels after the job., the panels position not perfectly our maximum KW on the sunny day without any clouds 4.7KW , I ordering 6.6KW system with 5KW inverter. The inverter show me few times LimByVg code but the customer service helping for us via phone and maybe the problems fixed.

The price and the quality enough I think.

regards
Mike SA

Sunboost
Sunboost T.Sunboost
U Jo
U JoGreater Melbourne (Outer), VIC

when sales people say free panels - watch out

published
Sunboost
Sunboost T.Sunboost
U Jo
U Jo

Bonsai Mountain

published

the installation went well , except that half of the solar panels [12] were on the back labelled poly type1 instead of mono crystaline ,I ordered all mono panels, the installers assured me that the labels were wrong and the panel are all mono , which are more expensive than poly panels and more energy efficient,, the wifi wasn't working ,, so the company sent out a new wifi,, it worked fine and the man on the phone from sunboost helped me connect up to it with ease,, good company and crew who were polite and curtious at all times,, thankyou,,,

Sunboost
Sunboost T.Sunboost

very happy

published

I have contacted Sunboost as I was facing an issue with my inverter and have been in touch with Albert from service team. He's been fantastic! He was able to respond and resolve the issue in timely manner and have also kept us updated. The after sales service has been great! I would definitely recommend Sunboost to my friends and family.

Sunboost
Sunboost T.Sunboost

Solar

published

Excellent service and communication, had no issues at all with Sunboost, would recommend to friends, family and people thinking of getting solar. The workman ship was really good! Well done

Sunboost
Sunboost T.Sunboost

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