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Sunboost

Sunboost (page 2 of 4)

4.6 from 5,031 reviews · View Statistics
Listing monitored by Sunboost

Reviews

  • Value for Money
    4.6 (80)
  • Product Quality
    4.4 (83)
  • Return Claim MadeYes (88) · No
  • Shipping
    4.8 (6)
  • Customer Service
    4.7 (88)
  • Timeliness
    4.6 (52)
  • Job Satisfaction
    4.5 (54)
  • Rates and Fees
    4.6 (49)
  • Installation
    4.6 (75)
  • Warranty Claim MadeYes (42) · No (44)
  • Purchase Price$3,854.56
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Reviewer Photos & Videos

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Tony
TonySouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Instant installations.

published

The process and installation were great, it's a day & half is all it takes and my solar is back on action. The solar service expert involve in the process is amazingly responsive with all my concern.
The job done is only installations with existing panels and brackets with one panel replacement out of 24 panels.
I have ask a warranty on the installation for it was not compliance with the electrical code but it was denied for the reason that it was not sunboost who removed the panels due to roof replacement.

Value for Money
3/5
Product Quality
4/5
Customer Service
4/5
Timeliness
5/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeYes
System Size5 KW
Panel Purchased Seraphim
Warranty Claim MadeYes
Purchase Price$2,530.00
Sunboost
Sunboost T.Sunboost
  • Verified

Excellent solution.

published

She can do excellent solutions and customer relationship is perfect. Thank you for her help. I am trying to do recommend to other friends too. I installed 5.0 kw inverter and 18 panels. Everyday, it’s produced 20kw daily.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Return Claim MadeYes
System Size5 KW
Panel Purchased Solis
Warranty Claim MadeNo
Purchase Price$3,300.00
Sunboost
Sunboost T.Sunboost
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Great warranty and service

published

Had an issue with the solar inverter, it was replaced under warranty within a couple of weeks. The matter was dealt with with efficiency and professionalism. A really great service and a great company to deal with.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size5.5 KW
Panel Purchased Solax
Warranty Claim MadeYes
Purchase Price$3,200.00
Sunboost
Sunboost T.Sunboost
Tina
TinaSydney, NSW

Can’t wait to see the outcome

published

They came on time and worked professionally. They only stopped, when they had to get inside the house to do something. The team came with their electrician. Glad to recommend for future customers

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Purchase Price$5,000.00
Sunboost
Sunboost T.Sunboost
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se18835 inverter check up

published

Noah was very considerate to call and check up on how my system has been performing over the past couple of weeks. I was happy to report no issues with the new inverter. Very happy to be making power again.

Value for Money
4/5
Product Quality
3/5
Customer Service
3/5
Job Satisfaction
3/5
Trustworthiness
3/5
Incentivised Review No
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
Seato
Seato
  • 2 reviews

Great service and follow up

published

Issue was resolved in a timely manner and follow up was great Jenny was also very helpful and easy to deal with. Very happy overall and no issues at all

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeYes
System Size6 KW
Panel Purchased Solis
Warranty Claim MadeYes
Purchase Price$4,000.00
Sunboost
Sunboost T.Sunboost
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All good things come to those who wait

published

The installation by the third party was a long time before it happened. Customer service ( Kevin ) was Verry helpful. The repair contractor took a long time to respond. His work was good

Product Quality
3/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size6 KW
Warranty Claim MadeYes
Purchase Price$4,000.00
Edward
EdwardSydney, NSW

Great service support!

published

Excellent Service!
Very responsible and sympathetic response from Alexandre and Manoush in support services meant rectifying a problem solved quickly.

Thank you very much for providing a tremendous service relocating DCIsolators!

Eddie

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size6.3 KW
Panel Purchased Trina
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
BPP
BPPSydney, NSW
  • 3 reviews

Fixed water leak

published

They attended the job the very next day and fix the leak. I am very happy with their customer service and work .
They also did very professional job on time.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size6.5 KW
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
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So happy with Suboost. Even more happy I'm helping the environment using renewable energy regardless of the pay-back $

published

Installation was seamless. Only one issues with a burnt out isolator switch on the roof after 2.5yrs.
Problem fixed by Sunboost immediately. I take ownership of the only downfall I have felt.i didn't download the monitoring app until I noticed a change in my Electricity providers data which would explained a problem 6mths earlier with only half of my solar panels generating electricity.
Many thanks to Emilia, CSE for a pleasant resolve with constant progress follow up & excellent telephone manor.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size5 KW
Panel Purchased SOLAX
Warranty Claim MadeNo
Purchase Price$3,000.00
Sunboost
Sunboost T.Sunboost
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Donna F.
Donna F.South East Queensland, QLD

D&D.March2021. Extremely happy. !!! With results..

published

Emelia (Sunboost sorted our Solar installation problem out.
Was excellent in sorting it out for us. Quick response and kept in contact with us every day.Happy result and Lovely lady.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$4,000.00
Sunboost
Sunboost T.Sunboost
Mamdoh Ibrahim
Mamdoh IbrahimSydney, NSW

Perfect after sale services

published

My solar system inverter got burned after the rain, I called Sunboost and in one week from my request the company managed to get my inverter delivered and installed thanks.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size10 KW
Warranty Claim MadeYes
Purchase Price$0.00
Sunboost
Sunboost T.Sunboost
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Good to deal with

published

After many failed attempts to set up our wifi with the installer having no idea. Raymond finally succeeded in setting it up and was very patient on helping us get it working

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Timeliness
3/5
Job Satisfaction
3/5
Rates and Fees
3/5
Installation
2/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeYes
Panel Purchased N/A
Warranty Claim MadeNo
Purchase Price$7,000.00
Sunboost
Sunboost T.Sunboost
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Graham Thompson
Graham ThompsonMid North Coast, NSW
  • 3 reviews
  • 2 likes

Tech help

published

Great tech support could not be happier with the professional and quick service operator was easy to walk me the process of rebooting and improving our system
Would recommend to anyone

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
3/5
Rates and Fees
5/5
Installation
3/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size12 KW
Panel Purchased Solis
Warranty Claim MadeNo
Purchase Price$7,000.00
Sunboost
Sunboost T.Sunboost
Bill
BillMetropolitan Adelaide, SA

Overall very good experience with Sun boost of my 6.6 kW system Hopefully will deliver as promised??

published

When the installers came to installing unfortunately the print they looked on Google was different to my roof Due to skylight so a few of the panels had to be altered in their installation but there was good communication and consult before any work was carried out and it was all completed on the day

Value for Money
4/5
Product Quality
4/5
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$4,450.00
Sunboost
Sunboost T.Sunboost
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Andrew R
Andrew RCentral West, NSW

Over all Experience

published
Value for Money
5/5
Product Quality
3/5
Customer Service
3/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
3/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeYes
Sunboost
Sunboost T.Sunboost
John
JohnSydney, NSW

SB70595

published

Jenny went through the process step by step with me, which made it easy to follow the only problem was that the sun was shining on the LCD panel making it hard to read and photograph, Jenny was very patient and stayed on the phone until the problem was resolved.

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size-5 KW
Panel Purchased Solis
Warranty Claim MadeYes
Purchase Price$3,995.00
Sunboost
Sunboost T.Sunboost
Frank Schaechtili
Frank SchaechtiliIllawarra, NSW

Hook up was good but reply to problem slow

published

Panel Instalation was good and quick. Inverter needed to be reprogrammed later and took over a week to get response after contact said he would get back to us next day

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeYes
System Size13 KW
Panel Purchased ?
Warranty Claim MadeNo
Sunboost
Sunboost T.Sunboost
Lake
Lake
  • 2 reviews

Very helpful support and quick response to my enquiry.

published

Very professional installation and quick connect to net meter. I like so much.
Will recommend to my friend!!
I have no issues with installer.

  • Thumbnail
Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$3,300.00
Sunboost
Sunboost T.Sunboost
Brendan
BrendanSydney, NSW

Very Good response to a problem

published

We had a problem with the inverter unit and it was replaced with a complete new unit and switches within about a fortnight. Re install completed yesterday and up and running without a problem. Once the problem was advised to Sunboost they were out the very next day to start the process.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
Panel Purchased Sunboost
Warranty Claim MadeYes
Sunboost
Sunboost T.Sunboost
  • Verified

so far the solar works perfect

published

The panel installation process was worked with carefully.
We do not have any issues and we have got good s deal.

Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Timeliness
4/5
Job Satisfaction
4/5
Rates and Fees
4/5
Installation
4/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeYes
System Size6.6 KW
Panel Purchased Trina Honey M 330W Black Frame 120 Half-Cut Cells Mono (TSM- 330DD06M.08(II)) 20 Panels
Warranty Claim MadeYes
Purchase Price$3,191.00
Sunboost
Sunboost T.Sunboost

Very satisfy

published

We have received best solar panel installation the workmanship was very good.Rachael very patient took her time to complete the task.Great products with best prices

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Return Claim MadeYes
Warranty Claim MadeYes
Sunboost
Sunboost T.Sunboost
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bev
bevPeel, WA
  • 2 reviews

working well and satisfying our expectations

published

The installation was conducted very quickly. However, there was no feedback or explanation as to how to interpret readings. It was not for some months that we became aware that the product was not operating correctly. The contact person with the company was very efficient and arranged to service the product. I understand there was the replacement of two items after which the product became efficient and produced what it was intended to do. There still has been no explanation as to how to read and interpret the panel
The customer service member we have dealt with is very professional in her dealings.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
3/5
Rates and Fees
3/5
Installation
3/5
Trustworthiness
4/5
Incentivised Review No
Return Claim MadeYes
System Size6.5 KW
Panel Purchased XTD09200FA
Warranty Claim MadeYes
Purchase Price$3,000.00
Sunboost
Sunboost T.Sunboost

WiFi Connection for Inverter - Inv 141228

published

Could not get WiFi to work on App. Kevin rang back and guided me over phone to get enabled. Was very helpful despite difficulty in hearing due to neighbour mowing grass and using blower vac and rain and wind

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeYes
System Size6.6 KW
Panel Purchased Solai
Warranty Claim MadeNo
Purchase Price$3,591.00
Sunboost
Sunboost T.Sunboost
Venera Zocco
Venera Zocco
  • 2 reviews

Great company sunboost customer service is excellent

published

I am very happy with sunboost staff and customer service I am more than happy to recommend this company venera

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Return Claim MadeYes
Panel Purchased Yes
Warranty Claim MadeNo
Purchase Price$3,500.00
Sunboost
Sunboost T.Sunboost
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