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Sunboost
4.6 from 4,322 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (2,191)
  • Product Quality
    4.8 (2,073)
  • Return Claim MadeYes · No (2,407)
  • Customer Service
    4.9 (2,284)
  • Warranty Claim MadeYes (55) · No (2,306)
  • Purchase Price$4,122.86
  • Timeliness
    4.8 (856)
  • Job Satisfaction
    4.9 (842)
  • Rates and Fees
    4.8 (776)
  • Installation
    4.9 (2,099)
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Reviewer Photos & Videos

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Alan Donoghoe

Alan DonoghoePerth, WA

Thanks I will see how the System works

published

The only problem is that I was not able to talk to your Installers in Perth.
All communications came from Sydney. I like to talk to local a business & workers.
Unfortunatly the installers had to do the job through intermittent rain

Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
Panel PurchasedTrinasola TS 4g
Warranty Claim MadeNo
Purchase Price$2,600.00
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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Laura

LauraCentral, SA

Excellent- Great company to go through

published

Everything was a quick and simple process.
They explained everything and were extremely helpful, even called back to ensure I knew how to set up and navigate the app so that I knew what I was generating daily .

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Thomas

ThomasDarling Downs, QLD

Very quick and easy process

published

Process was a breeze right from the get go to the end. I was constantly updated and informed on any changes or at what process I was up to. Would highly recommend sunboost!

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
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Trent H.

Trent H.Central Queensland, QLD

Sunboost highly recommended

published

Sunboost were very efficient. The process was extremely easy and stream lined. The price was unbeatable. The warranties on the products were great. The install was very tidy. Highly recommend.

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Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10.36 KW
Panel PurchasedTrina honeyM 120 half cut cells mono 370w
Warranty Claim MadeNo
Purchase Price$4,891.00

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Jawad

JawadIllawarra, NSW

Hector

published

Sunboot excellent company
Excellent customer service and honest
System accessable through wifi.
Setting up wifi was easy
Follow up service ammazing
There was no issue with the installation
Just make sure no extra on the day of installation

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedTrina
Warranty Claim MadeNo
Purchase Price$3,300.00
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The reviewer stated that an incentive was offered for this review

Excellent!!

published

So easy to purchase and the installation was neat, tidy and efficient.The team at Sunboost have been great to deal with and have had excellent customer service. Would highly recommend!

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10.6 KW
Panel PurchasedSolis
Warranty Claim MadeNo
Purchase Price$4,940.00
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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Teresa

TeresaMetropolitan Adelaide, SA

Great Service

published

Janet, Ethan and Harvey were very helpful and polite, the installation team were also very good with no issues with either. I would recommend Sunboost to my friends and relatives if they are thinking about having solar put on.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Denise

DeniseCentral West, NSW

Excellent job, thank you.

published

The price was very competitive. I was kept up to date at all times. Everyone was very polite and helpful. The installation team was excellent. I am very happy with the job.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Purchase Price$3,900.00
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Rob J.

Rob J.Sydney Surrounds, NSW

Excellent service by Sunboost

published

Flexibility great. Installer OK. Did not get maximum out of this because my complete area was not used loosing 1 panel which over 10 years adds up. Value for money was excellent and perhaps having experience in solar industry increased my expectations.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size9.6 KW
Warranty Claim MadeNo
Purchase Price$4,500.00
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Lucy

published

Lucy has been fantastic helping me set up my solar to my application on my phone. 10/10 experience. Thank you for all your help at Sunboost I really appreciate your professionalism.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedTrina Honey
Warranty Claim MadeNo
Purchase Price$3,291.00
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The reviewer stated that an incentive was offered for this review

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Dedicated team

published

The installers arrived on time & worked tirelessly in the rain to achieve the installation. The weather was poor with an icy wind but there were no complaints. They remained pleasant & hard working to achieve the installation in about 7 or 8 hours.Well done.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedTrina HoneyM 370w
Warranty Claim MadeNo
Purchase Price$2,791.00

Friendly, efficient service

published

Gavin was attentive in listening to my concern about a leak following installation. He immediately contacted the installers to attend to the problem. This turned out to be a false alarm. Gavin was very effective in resolving my issue

Incentivised ReviewNo
Return Claim MadeNo
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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Jackie B.

Jackie B.Perth, WA

Absolutely brilliant

published

The team was amazing installing very professional the system is amazing easy to use can’t highly recommend SUNBOOST enough from sign up,to completion can’t recommend them enough awesome system. 100%

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedTrina Honeywell
Warranty Claim MadeNo
Joeter

JoeterIllawarra, NSW

Hector wifi

published

Very helpful with my enquiry about my solar system, helped me set up to be able to check my solar system capabilities. All the best Hector sunboost. Hopefully when I ring back about something I can be helped. Thank you

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedAstro energy
Warranty Claim MadeNo
Purchase Price$3,000.00

Sb249911 Noah

published

Noah from some boast was very helpful In helping me set up my data view I would be very happy to recommend sun boost to all my friends and family I am very happy with sun boost and thank you Noah for your help kind regards mark tanti

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
System Size13.3 KW
1 comment
Sunboost
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Questions & Answers

Peter Clifton

Peter Cliftonasked

Hi, How can I set up my mobile to monitor my sunboost system. Peter Clifton

4 answers
Peter Clifton
Peter Clifton

Hi, How can I set up my mobile to monitor my sunboost system?

Bob
Bob

Sorry Peter I have not done mine yet. Bob

John Malone
John Malone

Peter I have a Solis inverter with a WiFi Dongle. Sunboost provided a SOLIS WI-FI DONGLE CONNECTION Using a Mobile Phone document that gave the steps involved. Monitoring involves setting up an account with Solis Home.

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
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