?
? !
1 photo
Sunboost

Sunboost (page 3 of 163)

4.6 from 4,144 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (2,297)
  • Product Quality
    4.8 (2,162)
  • Return Claim MadeYes (50) · No (2,284)
  • Customer Service
    4.9 (2,413)
  • Warranty Claim MadeYes (84) · No (2,264)
  • Purchase Price$4,127.53
  • Timeliness
    4.8 (846)
  • Job Satisfaction
    4.9 (837)
  • Rates and Fees
    4.8 (768)
  • Installation
    4.9 (2,186)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Angela S.

Angela S.Sydney, NSW

  • 4 reviews
  • 3 likes
  • Verified

Absolute legend Thank you Duke for all your time and patience can not say enough good things about my experience

published

Great installation no issues worked all day into late afternoon to finish it great team would recommend to anyone super professional and helpful. All questions answered really pleased took really great care of our roof tiles and replaced the only one they broke.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
Ad
Jack

JackNorth Western Region, NSW

SB225904 - Good Service

published

We have noticed our system was working on 2/3 capacity so we rang sunboost and Raymond help to get it resolve he checked everything and he rectified that we need technician to have a look on that yes its been a month to get the installer but Raymond keep me updated and finally its sorted. Thanks Raymond

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Perfect Can’t wait for the ok to turn on Solar System.

published

I am very happy with the work they did. Well manner and very happy people. I was so impressed as they finished in one day. Lovely happy people.plus they are cleaned up and left the place nice and tidy.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Pelagia

PelagiaMetropolitan Adelaide, SA

Great Customer Service

published

From being to end the process was seamless. I was well informed and everyone conducted themselves in a very professional manner. Many thanks to Joe, Mark, Gary and Ian for all their help they made me feel very confident about the installation as I was well informed the whole time. Many Thanks

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes

SB261136

published

Raymond help us to do WIFI for ECD set up and make process easy. He us well verse in all step and guide accurately definitely why people buy solar from Sunboost because of its customer service. Service more than expectation.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Sb261210

published

Thank you Amy for resolving my problem. She is very patient dealing with me in spite of poor quality of the phone line. I will recommend Sunboost to people whom I know.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
Ad

SB61266 - System Replacement

published

We got hail last year and due to that my all solar panels got damaged. Sunboost called me to him this all panels in system replacement scheme and they replace all panels inverter and everything is less that they did before and I've got new system with new warranties. Raymond was the guy who help me all they way updated time to time and we happy with the service.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Great Outcomes

published

The whole process for me was flawless. From the very start of the process I was kept up to date with the installation. Great company. Panels working as they should and I was even installed early. Great crew that came and did the installation and was followed up the same day by their supervisor who explained the system and how to track the energy.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Inverter fault

published

Great service from Noah, who helped me resolve an inverter fault quickly and easyly. Thanks Noah
Great service from Tyler and the team as well. thanks guys.
My system is an 8kw 27 panel solar system

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all

Great Service

published

Easy process. Sunboost organised everything and had 9.9kW of panels installed and operational before lunch. Duke from Sunboost was very helpful, ensuring that my remote monitoring was operational and that I was satisfied with everything.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes

Best service

published

The best company I found my Solar good experience so far, Frank was good to deal with
they came on time and di very good Job installer came on time and no mess left behind
Happy to recommend

2 comments
Sunboost
Sunboost T.Sunboost
Myrna Miller
Myrna Miller

Very happy with price & help all the way from beginning to completion of job.

Similar opinion? Write a review on ProductReview.com.au!
Yvonne H.

Yvonne H.Perth, WA

  • 2 reviews
  • 1 like

Fantastic service

published

Panel installation was quick and efficient. The panels look great on the roof. Sunboost organized everything for me from the word go and the whole system was put up and connected to the grid and operational all on the same day. Very happy with this great service. Great Job guys.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
Ad
bennett

bennettNorth Queensland, QLD

  • 2 reviews

Inverter fault report

published

Rachael in the faults section responded quickly and efficiently. Came back to me by Tele and email to resolve inverter fault message. I am very happy with the after sales care.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Very Good Service

published

5 star for customer service.Sunboost staff Ricky, Jasper and Hailey were really helpful and patient through the whole process and answered all questions. Thanks Sunboost for a very positive experience.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Joe Gigliotti

Joe GigliottiSydney, NSW

This is perfect

published

The installation was easy.
The installers where very professional and friendly.
This is my first time i have used this company, however they are booked for another installation at another property.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Daniel

Daniel

  • 2 reviews
  • 1 like

Easy to deal with

published

Great service from the sales person to the installers. Had an issue connecting the WiFi app and Hailey called back and stepped me through the process quickly. No stress at any stage.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes

SB26605 All good, working fine

published

Thank you so much Carter. So grateful. Each time I have this issue you have been so good at helping me promptly. All is working well again. I appreciate the magic you use!

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Gary

GaryGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Back on line and seeing the solar success story.

published

With a new network installed for my wifi my monitoring App went offline but it was restored with ease and pleasure dealing with the friendly Sunboost Team. Now I am smiling whenever I view my solar success story on the Solis App. Thank you Sunboost.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

295 reviews
Ad
Gus Robinson

Gus RobinsonPerth, WA

terrific service and install

published

Recently had two installs at my children's houses, from first point of contact to install was efficient and installers were professional, friendly and cleared up after themselves. Hoping to see savings in the future.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Lucy help with wifi

published

Thank you Lucy for your help in Connecting the inverter to the wifi. I’m mobile wifi password and internet setup uneducated. But, you Lucy got me there in the end. Thank you.

1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Page 3 of 163
See all Sunboost reviews

Questions & Answers

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

QLDZDR

QLDZDRasked

is there hidden extra charge for houses with 3 phase electricity?

2 answers
Sunboost
Sunboost T.Sunboost

Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.

Wei L.
Wei L.

Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”

See all Sunboost questions

Get an answer from our members and Sunboost representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid

Visit official website

Other Solar Panel Installers

Previous
Next

See all Solar Panel Installers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.