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Sunboost

Sunboost (page 3 of 4)

4.6 from 4,915 reviews · View Statistics
Listing monitored by Sunboost

Reviews

  • Value for Money
    4.7 (67)
  • Product Quality
    4.6 (67)
  • Return Claim MadeYes · No (78)
  • Shipping
    5.0 (2)
  • Customer Service
    4.7 (73)
  • Timeliness
    4.5 (40)
  • Job Satisfaction
    4.7 (41)
  • Rates and Fees
    4.7 (34)
  • Installation
    4.7 (59)
  • Warranty Claim MadeYes (78) · No
  • Purchase Price$4,105.88
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Alert assistance

published

Inverter grid over voltage alert warning
Request for assistance was answered very quickly.
Directions to reprogram inverter was supplied over the phone to resolve the alert condition.
Staff were very helpful and knowledgeable.

Sunboost
Sunboost T.Sunboost
Pramod B M.
Pramod B M.Central West, NSW
  • 2 reviews

Great product n exceptional service.

published

We had a recent solar installation at our place by Sunboost Solar Company.Very great n exceptional service throughout the whole installation process..Highly recommend to everybody.Great choice.Definately pleased and satisfied 100%..

Sunboost
Sunboost T.Sunboost
Tony C.
Tony C.Perth, WA

Early days but appears very efficient

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Installation process went smoothly and installers were polite and very happy to answer any concerns and questions. Carried out their work efficiently and whole process throughout really went very well. data logger was faulty and replaced within a few days and Sophie guided me effortlessly through reconnecting the WiFi logger (fairly complex) process. Happy with the results.

Sunboost
Sunboost T.Sunboost

It’s excellent job

published

Help us in every step keep calling to check everything is on track , are we happy with the job Done and mostly they are polite and passionate.well done sun boost .

Sunboost
Jessica S.Sunboost
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jules f.
jules f.Richmond-Tweed, NSW

had solar panels already and took up the offer of sunboost to help save money and use the sun for energy

published

The installers Joel and 2 workers where wonderful. polite, clean ( took away there mess) worked as a tema and came at the correct time after giving me a welcome call the day before. Would totally recommend them for installation at any time.

Sunboost
Jessica S.Sunboost

This is excellent

published

Installation process was pretty easy. Xavier was very helpful before and during installation .
Zara was excellent with the app installation , she guided me through the fine details . She was very helpful.

Sunboost
Jessica S.Sunboost
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Jay Shah
Jay ShahSydney, NSW

Great Customer Service

published

We had an issue with the switch which was moving to off position frequently. Whenever I phoned the Sunboost service number, Monika from Service group responded almost immediately. After doing couple of diagnosis checks, Monika organised for an electrician to come to our place to find and resolve the issue. The issue seems to have been resolved at this stage. I sincerely thank Monika and Sunboost for excellent customer service in addressing and resolving the issue with our solar system Sunboost installed in December 2018.

Sunboost
Jessica S.Sunboost

Good job

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Morgan did a good job on our ineverter. Everything done good. Recommended this sunboost solar. We save a lot of money from the solar. Thank you morgan and thank you sunboost. Good job everyone.

Sunboost
Jessica S.Sunboost

Excellent service

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Installer made a mistake that was quickly rectified by Zara from sun boost. Very happy with communication and the whole process. I would recommend sun boost to anyone looking for solar.

Sunboost
Victor S.Sunboost
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account set-up

published

Zara is a smooth operator,very professional, quick and prompt in resolving any sort of issues. I guess Sunboost is one of the best in current market when it comes to Solar plants.

App which gives the whole summary of Solar plant is very basic, needs an improvement as it does not provides all the details required.

Sunboost
Victor S.Sunboost
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Problem Fixed

published

We had solar panels installed 9 months ago, and had problems with the inverter going on and off grid during the peak time of the day. With wifi connection to my phone, I was able to monitor what was happening. With the diligent help of Morgan from Sunboost, the problem was found to be a faulty inverter. This has been replaced (at no cost to me) and now we are getting uninterrupted peak performance. Morgan's customer service has been amazing throughout. Despite the problems, I would recommend Sunboost - as the problems were not ignored but eventually solved.

Sunboost
Victor S.Sunboost

Solar panels have lowered my electric bills considerably

published

Installation was done in a professional and timely manner. Minor warranty work was required but taken care promptly. Sales, installation and warranty staff returned phone calls followed up on the work progress.

Sunboost
Victor S.Sunboost
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Great help from support staff

published

Installation was finished in 4-5 business days. There was some damage to the roof during installation but customer services staff (Monika) was extremely helpful. She has organised the damage to be fixed and stayed on the phone to set up the system.

Sunboost
Victor S.Sunboost
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Ray
RayHunter Region, NSW
  • 3 reviews
  • 1 like

Review from Ray. Very Happy with our setup.

published

Customer number 120385.
The panel install went well,no problems.
The controller fits well on our garage wall and looks good.
Sunboost have been easy to deal with.
We are now waiting on our electricity provider to connect the system to the grid,

September 24th 2019 Update: Small problem fixed

We had a small problem with our system.After one phone call Solar Boost had a technician visit us and he seems to have fixed the fault.We are very happy with the prompt response.

Sunboost
Victor S.Sunboost
Mung
MungSouth East Queensland, QLD

excellent!

published

Installation was carried out very efficiently by two good tradesmen who was working straight away early morning. The monitoring was explained to me in an easy to understand way by staff at Solar Service Group. I'ld like thanks to Martin for great services.
SunBoost is fantastic.

Sunboost
Victor S.Sunboost
Khan
Khan
  • 2 reviews
  • 1 like

Professional and Prompt

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Noticed an issue with the inverter this morning showing status no generation. Called Sunboost and got in contact with Monika the service consultant who had been very helpful and fixed the issue swiftly. Thanks.

tacester
tacesterSydney, NSW
  • 2 reviews
  • Verified

Fast install and excellent post install service

published
Sabeesh
SabeeshHunter Region, NSW

Excellent

published

We had outstanding experience with sunboost.
Frank from sales very good. He is very prompt and always got the patience to answer all our questions. I highly recommend sunboost . The installation team also very nice and hardworking.

Sunboost
Victor S.Sunboost

Amazing job.

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Amazing job done by Trevor thelming, would definitely recommend to family members and friends, and great communication from Rex who helped us with the process of the installation went well there was no issues what so ever great job.

Sunboost
Victor S.Sunboost
Dono
DonoHunter Region, NSW
  • 4 reviews
  • 8 likes

Sunboost

published

I have had my sunburst solar system for over a year now, during this time I have been in contact with the company for various setup/update reasons. Each time I have received great service. We recently changed internet providers, which stopped my solar monitor from working. I spoke to Albert, and not for the first time, he had the issue sorted promptly to my complete satisfaction. Great product and importantly great after sales service, I highly recommend Sunboost. Pete.

Sunboost
Victor S.Sunboost
kellie510
kellie510Hunter Region, NSW

Excellent customer service with Zara

published

Very attentive customer service. Zara was able to quickly resolve our problems with our inverter. I had a personal phone number to contact Zara directly so I didn't need to call and be put through a million options each time i called. But Zara was always one step ahead and would call to make sure everything was going as planned. Excellent solar company to deal with.

Sunboost
Victor S.Sunboost
Donna R
Donna RMid North Coast, NSW
  • 4 reviews

28360- excellent services

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Adam was great to deal communication was good and when the installer said he would be there he was we are very happen with this company I would to recommend this company
Thankyou
Donna & Anthony

Sunboost
Victor S.Sunboost

Great Service

published

Had an alert come up on the display of the inverter, Monika from customer support stepped me through the process and assisted me in clearing the fault within 3mins of my call.

Sunboost
Victor S.Sunboost
Michele
MicheleRichmond-Tweed, NSW

Very Good Service from Kevin in Customer Support

published
Sunboost
Victor S.Sunboost
Bino
BinoSouth East Queensland, QLD

Solar installation

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I have the solar installation get done on the same date which i was provided and that was so good i did not had to spoil any of my leave. Again when my wifi stick was not working Zara was so helpful and she contacted me many times and send me a new stick. Again she was so dedicated to contact me on the date i received it and helped through the phone to get it fixed.
You have a wonderful team sunboost...

Sunboost
Victor S.Sunboost
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