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Sunboost

Sunboost (page 3 of 125)

4.6 from 4,662 reviews · View Statistics
Listing monitored by Sunboost

Reviews

  • Value for Money
    4.8 (2,818)
  • Product Quality
    4.7 (2,657)
  • Return Claim MadeYes · No (3,110)
  • Shipping
    4.6 (5)
  • Customer Service
    4.8 (2,928)
  • Timeliness
    4.7 (1,218)
  • Job Satisfaction
    4.8 (1,215)
  • Rates and Fees
    4.7 (1,104)
  • Installation
    4.8 (2,700)
  • Warranty Claim MadeYes (71) · No (2,956)
  • Purchase Price$4,104.18
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Debbie
Debbie
  • 2 reviews

Excellent service

published

We were very happy with all the service and Amy with the follow up service to connect our system with the wifi would highly recommend Sunboost for any type of solar

Sunboost
Sunboost T.Sunboost
Nadya Rizk
Nadya RizkNorthern Region, NSW

Outstanding service, Great product!

published

Our dealing with this company has been nothing short of perfect. Matthew was our point of contact and was extremely helpful, patient and transparent. The installation people did a neat job and offered sound advice regarding the placement of the inverter and the panels.

Sunboost
Sunboost T.Sunboost
Eddy
EddySydney, NSW

Great solar, great support

published

The team was friendly, very knowledgeable and helpful when stuck on wifi setup. Thank you Brent and Cameron for a great experience and an affordable system. I would have no hesitation in recommending Sunboost.

Sunboost
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Joe and Kirsty
Joe and Kirsty South East Queensland, QLD

Great job Sunboost!

published

Sunboost were recommended by a friend and we weren’t disappointed. Friendly professional staff over the phone and installation was smooth and efficient. The whole process was as it should be but rarely is. Highly recommend Sunboost. Well done!!

Sunboost
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Dave M
Dave MEyre Peninsula, SA
  • 3 reviews

Quick and efficient. Apart from AGL

published

Very fast and efficient dealing with 2Peters Charles and Ethanand the installers were very quick and workmanship good very professional Ethan was very good for wifi setup would recommend anyday

Sunboost
Sunboost T.Sunboost
Big Monster
Big MonsterSouth-Eastern Region, NSW

Good Installation

published

The installation and commissioning was completed in a timely manner Only issue we had was with the Electricity Retailer taking some weeks to install the solar meter which was frustrating

Sunboost
Sunboost T.Sunboost

Great solar, great support.

published

The team was friendly and very patient they were thorough in the explanation and also wifi setup. Thank you Agnes and Ethan for a great experience and an affordable system.

Sunboost
Sunboost T.Sunboost

Very excited

published

Sunboost were a very professional company to deal with. They answered all my questions prior to installation. Installation day went smoothly. Trades people were efficient and also answered any queries we had. We just need the sunshine!

Sunboost
Sunboost T.Sunboost

Totally happy with everything

published

Great money saver and great service from quote to installation and afterservice. Installation done quickly and professionally and everything explained well post installation. Customer service is very efficient. Definitely recommend

Sunboost
Sunboost T.Sunboost
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Domso
DomsoSydney Surrounds, NSW
  • 3 reviews

All issues resolved, now works great, very happy with it!

published

A couple of problems with the initial install. Ryder from Sunboost took ownership and all performance issues were resolved. Now getting the expected performance and very happy with the System.

Sunboost
Sunboost T.Sunboost
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customer service

published

Dear Jerry
Thank you for your quick reply to my problem your guidance to the correction fixed the problem in minutes your service was 100% helpful and would highly recommend your customer service

Sunboost
Sunboost T.Sunboost

10/10

published

They did a good job and they very nice to me and they where very good at they job today and they where the best they do the best work every

Sunboost
Sunboost T.Sunboost

Setting up and connectin to the plant

published

The operator Amy was excellent help until the matter was resolved.
She rang back many times to make sure It is working and connected.
During our conversation, she and Kavya was very polite, helpful and professional.

Sunboost
Sunboost T.Sunboost

Good product And support

published

Installed as agreed with no hassle, good after sale customer support. Panels are doing what they are supposed to do. So far ( 2 months) no problems. Helpful installing wifi monitoring.
So far so good

Sunboost
Sunboost T.Sunboost

Very lease with the entire deal

published

Chris and the installation team were very friendly, hard working and pleasant to have in my home. Your man Ethan on the phone was incredibly friendly and showed me professionalism.

Sunboost
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Melanie
MelaniePerth, WA

Professional and honest.

published

From first contact with Sunboost we received excellent information and service. There was a minor issue on the installation date with the inverter but they replaced it with a new one as soon as possible.

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Min
MinSouth East Queensland, QLD

Great value for money.

published

Very pleased with the process. Staff were helpful, and willing to work within the parameters I gave them. The installers were courteous and very professional. I would recommend this company.

Sunboost
Sunboost T.Sunboost

Easy to deal with and Installation staff are very efficient and friendly. Good price.

published

Good customer service.Efficient and friendly Installation team.Good price .Installation process was very easy and quick.No issues so far with company .Somuch better than Arise Solar which I have used previously.

Sunboost
Sunboost T.Sunboost
Daljit Bhatti
Daljit BhattiSydney, NSW
  • 2 reviews

Very professional services both to Hailey & Jose

published

Can u pls pass a BIG THANKS to Hailey whom she’s very helpful in every steps helping me
Also to Jose
Both r very friendly & answer all my questions I’ll call champions

Sunboost
Sunboost T.Sunboost
glenn e.
glenn e.Mid North Coast, NSW
  • 2 reviews
  • 2 likes

6.6KW SYSTEM

published

Installers Dan and Blake where champions and arrived on time. Dan the boss was very informative. Sunburst phone staff were excellent and contacted regularly (nearly too much) about the process

Sunboost
Sunboost T.Sunboost

Solar Panals Installatiion

published

Installation of 18 solar panels. Competitive prices and great customer service with experienced installation process in place . The whole process was above expectations. Would recommend Sunboost as provides value for money and excellent experienced installers too. The support team in place on the phone were brilliant to who checked in on a regular basis !!!

Sunboost
Sunboost T.Sunboost

Perfect choice

published

great experience with sunboost, not problem at all from the begining to the installation, very smooth and puntual. all of them replay to us as soon as we expecting. thank you to all of them

Sunboost
Sunboost T.Sunboost
Tiz
TizSydney
  • 2 reviews

Perfect service

published

Amy was so helpful with all the internet connections with the inverter in my mobile
The installation was good and fast, not issues at all.
Clark was so nice as well

Sunboost
Sunboost T.Sunboost
mitch
mitchFar West, NSW

I have now fitted four solar systems from Sunboost and haven't had a problem

published

Installation went smoothly although they wouldn't put on my ground mount even though the mount was stronger than the building the panels were fitted too, I could have turned my ground mount into a garden shed and it would have been ok

Sunboost
Sunboost T.Sunboost

very satisfied

published

the installation was very good they were very informative and stay to do the wifi set up until it was complete.ethan was very helpful on the phone and the sales excellent

Sunboost
Sunboost T.Sunboost
Page 3 of 125

Questions & Answers

Peter Clifton
Peter Cliftonasked

Hi, How can I set up my mobile to monitor my sunboost system. Peter Clifton

5 answers
Peter Clifton
Peter Clifton

Hi, How can I set up my mobile to monitor my sunboost system?

Bob
Bob

Sorry Peter I have not done mine yet. Bob

John Malone
John Malone

Peter I have a Solis inverter with a WiFi Dongle. Sunboost provided a SOLIS WI-FI DONGLE CONNECTION Using a Mobile Phone document that gave the steps involved. Monitoring involves setting up an account with Solis Home.

JohnnyThunders
JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.
Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

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Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
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