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Sunboost

Sunboost (page 2 of 154)

4.6 from 3,959 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (2,151)
  • Product Quality
    4.8 (2,021)
  • Return Claim MadeYes (46) · No (2,148)
  • Customer Service
    4.9 (2,261)
  • Warranty Claim MadeYes (74) · No (2,129)
  • Purchase Price$4,111.11
  • Timeliness
    4.8 (728)
  • Job Satisfaction
    4.9 (715)
  • Rates and Fees
    4.8 (663)
  • Installation
    4.9 (2,052)
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Sunny Catalina

Sunny CatalinaSouth-Eastern Region, NSW

Neat, tidy efficient system.

published

From sales to installation, the people were great. The professionalism and efficiency of the installers was beyond what I expected, each team member knew their job and delivered quickly with no disruption to our morning.

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Sunboost
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Ever Power Solar

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276 reviews
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Shane

ShaneMurrumbidgee Region, NSW

Excellent communication fast response

published

Quick response, Excellent communication, and problem resolved fast was very polite and extremely helpful thankyou was a pleasure and would hope in future that I got the same person to resolve my issue or someone with the same work ethic

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Sunboost
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This is great

published

Very happy with the company from start to finish the workers were very friendly and did a good job and answer all my questions wil recommended sun boost to others

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Sunboost
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Sunil Shukla

Sunil ShuklaSydney, NSW

  • 2 reviews

Great customer service

published

Very easy and very helpful. Steve also was very efficient and he has explained me everything about the solar system. I can refer to anyone about Sunboost. Know need to wait for my Bill from compay

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Shirley

ShirleyHunter Region, NSW

Lower power bills

published

Impressed with the pre organising of the installation. We were kept up to date with the timeline of events. Fast efficient service. Punctual and reliable. Installers were polite friendly and respectful of personal property. Would recommend to others to lower electricity costs.

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Raqueal Ball

Raqueal BallSydney Surrounds, NSW

SB239362 - 5Star service (Raymond)

published

We are getting issue to get wifi set up done so we rang sunboost and Raymond help us to set up wifi and its really easy to deal with them I am happy to recommend sunboost.

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Ever Power Solar

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Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

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Easy company to deal with, prompt and took care of everything

published

It was easy. We did not have to do anything apart from sign some papers and pay a deposit the Sunboost made all arrangements that went off without a hitch.

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Sunboost
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Very responsive

published

Very responsive, I like the way that they respond at my issue when I was is need and really helpfull to solve the issue by following up the issue and solve it.

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Leon Parish

Leon ParishPerth, WA

Excellent service and knowledgeable staff

published

Excellent service and knowledgeable staff that talked me through everything, from the selection of my system to installation.

Brent made the whole process easy from start to finish. I can't recommend them enough.

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clear communication and excellent service

published

We were kept in the loop with everything and were able to contact the same person every time with our questions. Had an issue with the inverter screen which sunboost took care of with little to no effort from our part.

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Quick and easy solve to the issue!

published

The alarm light was on and I was so worried it wouldn't be fixed over the call, however Jasper was so helpful with his directions in what to do and now it's working perfectly fine!

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Bake

BakeMurrumbidgee Region, NSW

Great service

published

The whole process was top notch from Mark the salesman, The installer was very neat workmanship spot on.
I had a small problem and Diana sorted it out, very pleased I went with Sun Boost.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

276 reviews
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john

johnSydney, NSW

Perfect

published

The job was great.
No issue at all.
I will try to refer more friends to use your services if they require solar pannel in the future.
Thanks for the great job you have done.

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Sunboost
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Amazing job

published

Maintenance procedure was of high standard.
I was not even remembering about the periodic cleaning & maintenance but Diana just reminded me through email and over phone about the it. She also explained to me about the importance of periodic servicing and cleaning of the solar panel unit. I have never had any issues with the company.

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LEE

LEEIllawarra, NSW

Excellent to deal Excellent system

published

Quick and easy installation , great service, massive change in bill , sometimes no bill or in credit. Not the cheapest but if u buy cheap except cheap. There stuff is great

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Sunboost
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Evo

Evo

  • 3 reviews

Professional team and tidy installation

published

I don’t normally write reviews but felt compelled to provide feedback to Sunboost Solar for the professional solar installation performed at our home. The team of installers carried out the installation without any fuss and answered all questions I had regarding the solar. I chose Sunboost Solar based on the reviews it had received and I was not disappointed. Well done Sunboost..

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Rob Hendra

Rob HendraSydney, NSW

  • 2 reviews

After-sales service

published

We recently had to remove half of the solar panels to allow our roofer to replace the roof. Carter (service department) has been courteous in replying to my numerous emails & phones calls. Through his persistent we finally got a reasonable quote to remove the panels.
It has been a pleasure doing business with Sunboost & we will highly recommend their service to any potential buyers.

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Radwan Saeed

Radwan SaeedSydney, NSW

  • Verified customer

Prompt Response

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Radwan Saeed
Radwan Saeed

Please check uploaded file to prove installations of solar panels.

Sunboost
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

276 reviews
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Colleen

ColleenHunter Region, NSW

Great work!

published

Great bunch of guys that did install, very helpful and polite and answered all our questions. Easy to deal with company, always got back straight away to give feedback and kept up to date with dates of installation.

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Professional from A to Z

published

They surprised me with the quick approval process and the installation has occurred just one week after signing the quote. I have addressed one minor installation issue and they fixed it at the same day.. Great company and professional communication skills. Recommend

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Page 2 of 154
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Questions & Answers

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

QLDZDR

QLDZDRasked

is there hidden extra charge for houses with 3 phase electricity?

2 answers
Sunboost
Sunboost T.Sunboost

Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.

Wei L.
Wei L.

Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid

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