?
? !
1 photo
Sunboost

Sunboost (page 2 of 160)

4.6 from 4,335 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (2,172)
  • Product Quality
    4.8 (2,058)
  • Return Claim MadeYes · No (2,389)
  • Customer Service
    4.9 (2,266)
  • Warranty Claim MadeYes (53) · No (2,290)
  • Purchase Price$4,114.79
  • Timeliness
    4.8 (859)
  • Job Satisfaction
    4.9 (845)
  • Rates and Fees
    4.8 (779)
  • Installation
    4.9 (2,087)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Lucy

published

Lucy has been fantastic helping me set up my solar to my application on my phone. 10/10 experience. Thank you for all your help at Sunboost I really appreciate your professionalism.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedTrina Honey
Warranty Claim MadeNo
Purchase Price$3,291.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

306 reviews
Ad

Dedicated team

published

The installers arrived on time & worked tirelessly in the rain to achieve the installation. The weather was poor with an icy wind but there were no complaints. They remained pleasant & hard working to achieve the installation in about 7 or 8 hours.Well done.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedTrina HoneyM 370w
Warranty Claim MadeNo
Purchase Price$2,791.00
1 comment
Sunboost
Sunboost T.Sunboost

Friendly, efficient service

published

Gavin was attentive in listening to my concern about a leak following installation. He immediately contacted the installers to attend to the problem. This turned out to be a false alarm. Gavin was very effective in resolving my issue

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Sunboost
Sunboost T.Sunboost
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Jackie B.
Jackie B.Perth, WA

Absolutely brilliant

published

The team was amazing installing very professional the system is amazing easy to use can’t highly recommend SUNBOOST enough from sign up,to completion can’t recommend them enough awesome system. 100%

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedTrina Honeywell
Warranty Claim MadeNo
1 comment
Sunboost
Sunboost T.Sunboost
Get quotes

Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Joeter
JoeterIllawarra, NSW

Hector wifi

published

Very helpful with my enquiry about my solar system, helped me set up to be able to check my solar system capabilities. All the best Hector sunboost. Hopefully when I ring back about something I can be helped. Thank you

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedAstro energy
Warranty Claim MadeNo
Purchase Price$3,000.00
1 comment
Sunboost
Sunboost T.Sunboost

Sb249911 Noah

published

Noah from some boast was very helpful In helping me set up my data view I would be very happy to recommend sun boost to all my friends and family I am very happy with sun boost and thank you Noah for your help kind regards mark tanti

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
System Size13.3 KW
1 comment
Sunboost
Sunboost T.Sunboost
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

306 reviews
Ad
Bran
BranSydney, NSW
  • Verified

Excellent Service

published

I ordered my system on Thursday and it was installed by Tuesday afternoon. All staff were professional and helpful throughout the process. Regular, meaningful and useful updates on progress as well as calls to help me navigate the process. The communication was mixed (i.e sometimes they call and sometimes they email) but they balanced the two effectively.

I was also given a direct numbers to contact for key representatives. Although I only needed to call once it was answered immediately.

This is some of the best customer service I have received for a long time. Base on my experience I would highly recommend Sunboost for a solar installation.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSolis Inverter
Warranty Claim MadeNo
Purchase Price$3,150.00
1 comment
Sunboost
Sunboost T.Sunboost
William Robinson
William Robinson South East Queensland, QLD

Fantastic installation and after sale service

published

Really happy with the installation, fast and efficient.A special thanks to Duke for helping me set up the wifi for the inverter.Was so helpful and very professional, well done Duke...

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedGrowatt
Warranty Claim MadeNo
Purchase Price$2,991.00
1 comment
Sunboost
Sunboost T.Sunboost

Hector from sunboost,went out of his way too help me solve the wifi problem I was having

published

Great work mate ,done by everyone involved, including hector who helped out alot with the problems I was having with his friendly nature and the fact that as the problem got bad hector understood greatly

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10 KW
Panel Purchasedsunboost
Warranty Claim MadeNo
Purchase Price$4,300.00
1 comment
Sunboost
Sunboost T.Sunboost
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Brenton Frost
Brenton FrostWide Bay-Burnett, QLD
  • Verified

Sunboost so good

published

To all of the Staff that processed my installation a very big thank you. The process was so easy and all went well. The follow up from your staff was excellent and installation was a breeze.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size13.32 KW
Panel PurchasedTrina Honey panels
Warranty Claim MadeNo
Purchase Price$6,200.00
1 comment
Sunboost
Sunboost T.Sunboost
Get quotes

Get quotes from Solar Panel Installers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes

Very happy with the whole process.

published

The installation was completed within around four hours. The installers were very helpful and cooperative. The work was neat and tidy and the solar panels look great. On completion of the work all rubbish was picked up and removed. I've had no issues at all and the service provided to me has been terrific. The whole process from start to finish has been so easy.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10.23 KW
Panel PurchasedAstroenergy Astrosemi 330W
Warranty Claim MadeNo
Purchase Price$4,591.00
1 comment
Sunboost
Sunboost T.Sunboost
Angela
AngelaMetropolitan Adelaide, SA

Fantastic support.

published

Fantastic support from Hector with connection to the WiFi network.Hector was very helpful and patient as we worked or way the the process.I would recommend Sunburst to friends and family.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedTrina
Warranty Claim MadeNo
Purchase Price$2,400.00
1 comment
Sunboost
Sunboost T.Sunboost
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

306 reviews
Ad
Big Monster
Big MonsterSouth-Eastern Region, NSW

Happy Customer Again

published

It was again a pleasure to do business with Sunboost I am impressed by the way they keep you updated on the installation and the progress along the way. After 4 Sunboost installations I would recommend them to everyone

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size4 KW
Panel PurchasedTrina
Warranty Claim MadeNo
Purchase Price$2,900.00
1 comment
Sunboost
Sunboost T.Sunboost
Mac
MacSouth East Queensland, QLD

everything went very smoothly and it was all done on time

published

Was a very good operation sales team were good and installers were very good and it was all done when they said it would be. All said it went well. I don't know how well it works yet.

Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedTrina honey m 370w
Warranty Claim MadeNo
Purchase Price$3,351.00
1 comment
Sunboost
Sunboost T.Sunboost
Linda
Linda Perth, WA
  • 2 reviews
  • 1 like

Happy customer

published
Value for Money
Trustworthiness
Customer Service
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$3,050.00
1 comment
Sunboost
Sunboost T.Sunboost
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Page 2 of 160
See all Sunboost reviews

Questions & Answers

Peter Clifton
Peter Cliftonasked

Hi, How can I set up my mobile to monitor my sunboost system. Peter Clifton

5 answers
Peter Clifton
Peter Clifton

Hi, How can I set up my mobile to monitor my sunboost system?

Bob
Bob

Sorry Peter I have not done mine yet. Bob

John Malone
John Malone

Peter I have a Solis inverter with a WiFi Dongle. Sunboost provided a SOLIS WI-FI DONGLE CONNECTION Using a Mobile Phone document that gave the steps involved. Monitoring involves setting up an account with Solis Home.

JohnnyThunders
JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.
Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

See all Sunboost questions

Get an answer from our members and Sunboost representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid
Visit official website

Other Solar Panel Installers

Previous
Next
See all Solar Panel Installers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.