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Sunboost

Sunboost (page 3 of 3)

4.6 from 4,157 reviews · View Statistics

Reviews

  • Value for Money
    4.7 (45)
  • Product Quality
    4.4 (45)
  • Return Claim MadeYes (49) · No
  • Customer Service
    4.8 (49)
  • Warranty Claim MadeYes (26) · No (23)
  • Purchase Price$4,026.87
  • Timeliness
    4.6 (25)
  • Job Satisfaction
    4.4 (24)
  • Rates and Fees
    4.5 (24)
  • Installation
    4.5 (40)
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Reviewer Photos & Videos

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116256

published

Very happy with the installation of my solar very professional and would recommend them to my friends.they did the install in a great time where very friendly.thanks again sunboost.look forward to receiving my $100 bonus

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Ever Power Solar

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296 reviews
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Christina

ChristinaBrisbane

Adam did very well, quick and efficient

published

I think Adam did a good job at explaining everything to me and was very efficient
In getting me through the process. Patient, efficient and knowledgeable is the words I would describe him as being. Thank you Adam

1 comment
Sunboost
Victor S.Sunboost
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good service

published

the service was very fast and great. contractor was very informative. Zara at customer service was very helpful.I highly recomend sunboost and will be up grading my system soon. Cheers Sunboost.

1 comment
Sunboost
Victor S.Sunboost
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Colleen

ColleenSydney, NSW

  • 2 reviews

Service

published

Keep going off grid but service handles it straight away working good the installers were nice and done quickly before the time I was told and I have already save money

1 comment
Sunboost
Sunboost T.Sunboost
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Perfect experience great work eward & Adam

published

Panels installed correctly but didn’t received wifi stick which Edward and Adam sort things out and arrange for that. Costumer service was really good . Appreciate you help ,thank you mate

1 comment
Sunboost
Sunboost T.Sunboost
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Francis

FrancisSydney, NSW

Project 46585

published

Morgan was able to deal with my problem flawlessly. Although it took quite awhile to dispatch the electrical technician, he was able to solve my problem completely by ensuring I was regularly updated.

1 comment
Sunboost
Sunboost T.Sunboost
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

296 reviews
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very happy

published

I have contacted Sunboost as I was facing an issue with my inverter and have been in touch with Albert from service team. He's been fantastic! He was able to respond and resolve the issue in timely manner and have also kept us updated. The after sales service has been great! I would definitely recommend Sunboost to my friends and family.

1 comment
Sunboost
Sunboost T.Sunboost
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Solar

published

Excellent service and communication, had no issues at all with Sunboost, would recommend to friends, family and people thinking of getting solar. The workman ship was really good! Well done

1 comment
Sunboost
Sunboost T.Sunboost
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Rod

RodSydney Surrounds, NSW

Great installation

published

Arrived on time ,did a neat and professional job .
Thanks to all at Sunboost for the expert advice in selecting our system
Rod

March 1st 2019 Update: Project 45731

I would like to thank Kevin and his team on his effort in following up on getting my panel replaced in a timely manor and organizing the contractor to complete the replacement,

1 comment
Sunboost
Sunboost T.Sunboost
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Page 3 of 3
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Questions & Answers

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

QLDZDR

QLDZDRasked

is there hidden extra charge for houses with 3 phase electricity?

2 answers
Sunboost
Sunboost T.Sunboost

Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.

Wei L.
Wei L.

Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid

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