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Sunboost (page 3 of 179)
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Very Happy
Went well very happy. The only thing I can fault I was not told I would need replacement tiles. We had just had our roof redone and 6 tiles were broken.
1 comment
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JuliaSouth East Queensland, QLD
- 2 reviews
Easy from start to finish
We couldn’t be happier dealing with all staff from Sunboost. From the initial sales call with Warren and then follow up support with Miles. They were patient with all our questions and happy to modify when we wanted to change our package. We paid the deposit initially but then nothing more was required until 2 days before the installation. Peter the electrical installer was friendly, efficient and very knowledgeable. So easy!
1 comment
Sunboost T.Sunboost
Hi Julia,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
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P and I WoodMurray Region, NSW
- 3 reviews
Very Satisfied
From first contact to final installation everything went smoothly. We were well informed and every phase went to schedule. We were impressed by the professionalism displayed from every department.
All of our queries were answered promptly. We highly recommend this company to all.
1 comment
Sunboost T.Sunboost
Dear Customer,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board....
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Great Service
Emillia has been wonderful,professional and has kept in touch until the small problem was fixed. Thank you Sunboost. I would highly recommend this product and service to anyone that needs solar.
1 comment
Sunboost T.Sunboost
Hi Park,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
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Great work
The Solar Panel installation was easy and was installed in my preferred location. It was an Easy company to deal with, they were very clear regarding the process and was done quickly.
1 comment
Sunboost T.Sunboost
Hi Cosme,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
eLankaSydney, NSW
Thanks to Duke for great customer support
Many thanks to Duke at Sunboost for guiding me patiently to connect the Fronius app to the network. In his own time, he found the exact manual and guided me step by step to ensure the app worked. Sometimes we don't know all the details, so Duke patiently reviewed all the issues and sorted them one by one! This a great customer support example, and thanks to Duek for this great service!
1 comment
Sunboost T.Sunboost
Dear Customer,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board....
Need better quotes & high quality solar panels?
Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.
Emilia
Emilia has been brilliant! Prompt with communication, professional, friendly and continued communication until the issue was resolved. I'm very happy now and would recommend him highly and Sunboost. Thank you.
1 comment
Sunboost T.Sunboost
Hi Kim,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hope...
Ian G.Perth, WA
Thanks for the Sun
The installation team arrived on time.
Informed me of what they would be doing and gave me fair notice when they had to turn off my electicity supply. All the guys were courteous and professional.
1 comment
Sunboost T.Sunboost
Hi Ian,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hope...
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customer service
Amy was great, she took the time to fix the issues and made it work
I was getting annoyed but she was patient with me and got the problem fixed
thanks amy. you need a pay increase
1 comment
Sunboost T.Sunboost
Hi Rienzie,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ...
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Robert GHunter Region, NSW
- 4 reviews
- 1 like
- Verified customer
A1 at every step of the process
From my first contact Sunboost were great. They followed up stepped me through the process , liased on the installation date and completed the job on time in very professional manner.
1 comment
Sunboost T.Sunboost
Hi Robert,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
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So happy with Suboost. Even more happy I'm helping the environment using renewable energy regardless of the pay-back $
Installation was seamless. Only one issues with a burnt out isolator switch on the roof after 2.5yrs.
Problem fixed by Sunboost immediately. I take ownership of the only downfall I have felt.i didn't download the monitoring app until I noticed a change in my Electricity providers data which would explained a problem 6mths earlier with only half of my solar panels generating electricity.
Many thanks to Emilia, CSE for a pleasant resolve with constant progress follow up & excellent telephone manor.
1 comment
Sunboost T.Sunboost
Hi Paolo,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Steve D.Illawarra, NSW
Great Service and Price
Extremely happy with Sunboost .The price was excellent ,
the communication with the team was first rate and the panels and inverter
were very professionally installed .
I absolutely recommend Sunboost for anyone looking to upgrade to Solar
1 comment
Sunboost T.Sunboost
Hi Steve,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Need better quotes & high quality solar panels?
Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.
Frank ZSydney, NSW
- 2 reviews
- 1 like
A good experience
Provided a competitive quote. Apart from a delay in installation and uncertainty of being able to install on my higher pitch roof, it all came together well at the end. Installation was quick and hassle free. I had a water leak through the electrical conduit, however this was fixed quickly and efficiently. After sales service has been great, Alexander followed up issues and resolved them efficiently.
The only criticism is the WIFI interface which is extremely basic and does not provide information on feedback to the grid.
1 comment
Sunboost T.Sunboost
Hi Frank,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Cassie cookMetropolitan Adelaide, SA
- 2 reviews
So far so good
Still waiting for my smart meter to get out in but so far so good. Installation was faster than expected can’t be beaten on price. Installers were friendly got the job done and system is great to look at. Looking forward to the results :) 13 kw system so it’s a big one
1 comment
Sunboost T.Sunboost
Hi Cassie,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
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Judy
- 4 reviews
- 1 like
Great customer service
I had a very good experience with sun boost. The office staff (sales, installation and tech support) are all very friendly and always reply my miss calls. The journey so far is fuss free. I would recommend them.
1 comment
Sunboost T.Sunboost
Hi Judy,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
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DubbySouth-Eastern Region, NSW
Excellent set up and service.
Once the process was started they took care of everything. System is up and running perfect. Highly recommend. Once the app was set up I could watch how it was operating, fantastic.
1 comment
Sunboost T.Sunboost
Hi Dubby,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
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Robert Sydney Surrounds, NSW
SB149902 Raymond
I was getting error on my inverter so i called sunboost on holidays and they working on public holidays and that make me so happy and i found Raymond he is really helpful and patient to help me by resolving the issue
1 comment
Sunboost T.Sunboost
Hi Robert,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
GraemeCentral, SA
Sb138947 Raymond
Raymond was very helpful in my solar app installation, would highly recommend him for help anytime, he spent a lot of time on the phone with me and was patient as I’m not very good with technoligy
1 comment
Sunboost T.Sunboost
Hi Graeme,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
Need better quotes & high quality solar panels?
Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.
sb256278
Great assistance by Noah when I didnt unerstand about awitch off and cost etc
THe insatllers were extremly propessional and friendly. The poaneels look great on the roof which imortant for obsevational from the street as north is faced to the street
1 comment
Sunboost T.Sunboost
Hi George,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
CocoWide Bay-Burnett, QLD
- 2 reviews
Happy so far.
All tradesmen who installed panels were very courteous and efficient. So far have not had any issues with telephone sales people. Everyone has been very helpful. Intial enquiries were answered to our satisfaction.
1 comment
Sunboost T.Sunboost
Hi Coco,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
Questions & Answers
JohnnyThundersasked
I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).
The installers made some comments about the need to run conduit and have an electrician to install.
Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.
I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.
Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.
1 answer
One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.
I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system
Paul J.asked
We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?
7 answers
I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.
Rachael
Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.
QLDZDRasked
is there hidden extra charge for houses with 3 phase electricity?
2 answers
Sunboost T.Sunboost
Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.
Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Solar Connection Type | Grid-Connected and Hybrid |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Recognition | None |
Solar Connection Type | Grid-Connected and Hybrid |
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Sunboost T.Sunboost
Hi Roy,
Read moreest you to kindly help us with your quotation number and we assure to get back to you with a solution. We hope you enjoy the savings your solar system bring for many years to come.Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board. We requ...