?
? !
1 photo
Sunboost
4.6 from 3,967 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (38)
  • Product Quality
    4.6 (38)
  • Return Claim MadeYes · No (43)
  • Customer Service
    4.9 (42)
  • Warranty Claim MadeYes (43) · No
  • Purchase Price$3,785.75
  • Timeliness
    4.7 (18)
  • Job Satisfaction
    4.8 (18)
  • Rates and Fees
    4.8 (16)
  • Installation
    4.9 (33)
Previous
Next
joanne

joanneSydney Surrounds, NSW

  • 2 reviews

Great service, solved the issues with the inverter and now working fine.

published

Instruction were clear to follow and changes made to the settings solved the issues.
I have no issues with the company and have always resolved the issues that I have had.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

278 reviews
Ad
Sunil Shukla

Sunil ShuklaSydney, NSW

  • 2 reviews

Great customer service

published

Very easy and very helpful. Steve also was very efficient and he has explained me everything about the solar system. I can refer to anyone about Sunboost. Know need to wait for my Bill from compay

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

clear communication and excellent service

published

We were kept in the loop with everything and were able to contact the same person every time with our questions. Had an issue with the inverter screen which sunboost took care of with little to no effort from our part.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel Purchasedgrowwatt
Warranty Claim MadeYes
Purchase Price$4,100.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Bake

BakeMurrumbidgee Region, NSW

Great service

published

The whole process was top notch from Mark the salesman, The installer was very neat workmanship spot on.
I had a small problem and Diana sorted it out, very pleased I went with Sun Boost.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size10 KW
Panel PurchasedTrina
Warranty Claim MadeYes
Purchase Price$4,985.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes

Wonderful and Prompt Service from the Team at Sunboost

published

The installation process was very professional and the staff were excellent at their job.

The technical support staff that I have dealt with being Alexander & Barry were both efficient and prompt and easy to contact. We did have a problem with the inverter but it was rectified in a timely manner.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
graeme

graemeSydney, NSW

Great Support

published

I've had a couple of problems with my solar installation. Each time Carter from Sunboost has sorted out the problems with me. Patient, knowledgeable and helpful. He has got my system up and running quickly and painlessly. I am impressed.

Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size11.4 KW
Panel PurchasedDon't know.
Warranty Claim MadeYes
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

278 reviews
Ad
MJJ

MJJSydney, NSW

Attentive and patient

published

Duke Listened and patiently responded to questions, clear communication for problem solving, stayed with me on the phone until resolved, polite and respectful. Enabled me to call back to resolve

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Panel PurchasedSunboost
Warranty Claim MadeYes
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Graeme

GraemeMid North Coast, NSW

  • 2 reviews

A workable Company

published

Supplied and installed solar Panels incorrectly , After contact was made with Sunboost Company and much negotations eventuly they agreed to rectify our concerns . We are now in the position to capitalise on the full potential of using the sun to reduce our electricity cost . Thank you Sunboost.

Value for Money
Product Quality
Trustworthiness
Customer Service
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$3,500.00
1 comment
Sunboost
Sunboost T.Sunboost

Hi Graeme,
We apologize for the inconvenience caused to you whilst dealing with us. We request you to help us with your quotation number and we assure you to get back with a solution to it at the earliest.
Regards,
Sunboost Online.

Similar opinion? Write a review on ProductReview.com.au!
Luke farr

Luke farrNorth Western Region, NSW

Great service and trustworthy installers

published

Staff are Easy to deal with and don’t pressure you into getting something you don’t need.Installers were great and very professional with no cheap shortcuts.I’m very happy with the outcome

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size13.2 KW
Panel PurchasedTrina
Warranty Claim MadeYes
Purchase Price$6,000.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all

Excellent customer service

published

My solar power inverter was down, I called Sunboost to arrange a service repair, only within one week, a electrician came to check the system, and then Sunboost told me they will replace the inverter in 2 weeks time, excellent customer service, very helpful , very happy theirs quick response to the system failure.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Charles S.

Charles S.Greater Melbourne (Outer), VIC

Warranty service

published

Had a faulty solar bank reported to Jason who followed up straight away service people on site as requested job done excellent service highly recommend this company for sales and service

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Purchase Price$4,300.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Terry

TerryHunter Region, NSW

  • 2 reviews

Great Experience with my Install

published

I had another 6.5kw of Solar Panels put ony roof by Sunboost again,the installers came on time were friendly & professional in all aspects of the install right down to cleaner up after the install,answering all my questions, to showing me how it all works and how to read the meters such a great experience

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.5 KW
Panel Purchased330
Warranty Claim MadeYes
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

278 reviews
Ad
Wilma V.

Wilma V.Illawarra, NSW

Job well done.

published

Thank you to RYDER for all your help with service ticket no SBMT6619 concerning circuit breaker service was very quick and friendly also very prompt nothing was to much well done

Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Purchase Price$3,600.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Bernice Venn

Bernice VennDarling Downs, QLD

Check up on problem with Solar not generating power to grid .

published

Sunboost have been most helpful with follow up. Slight delay with Holiday Season interrupting, however came out to check problem asap. Andrew from your Installation team was most helpul throughout this period with his follow up and inderstanding of the problem.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$3,490.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Brian

BrianSouthwest, VIC

Good service

published

Phone service was well handled, operator was very capable and helped me to assist getting the problem fixed.
Good service.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeYes
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Solar Panel Installers

Find out how Sunboost compares to other Solar Panel Installers

Know better, choose better.

Compare all
Thilak

Thilak

  • 2 reviews

Good service makes all the difference

published

We had some issues with a 2018 installation. Sunboost Service Executive Noah worked tirelessly with installers and
rectified the issue.

Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Warranty Claim MadeYes
Purchase Price$4,000.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Get quotes from Solar Panel Installers servicing your area

Answer a few questions about your needs and receive up to 3 quotes.

Get quotes
Anton

AntonMetropolitan Adelaide, SA

Professional Service

published

Support Team were excellent and polite. Kept me up to date with my minor issue and solved in a good time period. I would recommend Sunboost to anyone considering buying a solar system.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeYes
Purchase Price$3,400.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Zainy

ZainyBrisbane

  • 3 reviews

Exceptional service from Monika

published

Sunboost has given me excellent service. I’ve been having a problem with my
wi fi. My order number is SB 35877. I’ve been corresponding with Monika. She has always been very helpful and tried her very best to help me. I’m very thankful to her for all her kindness, understanding & patience in dealing with my
problem.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Purchase Price$2,250.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!
Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

278 reviews
Ad
Tomsy

TomsySouth-Eastern Region, NSW

  • 4 reviews
  • 1 like

Very happy havent had an electricity bill since

published

Had an intermittent fault with solax inverter,replacement was handled efficiently by Zara.The panels have continued to operate well.Dealing with Sunboost went smoothly with no dramas.Have recomended to several friends who have had similar experiences.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5.5 KW
Panel Purchasednot sure
Warranty Claim MadeYes
Purchase Price$4,000.00
1 comment
Sunboost
Sunboost T.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

Excellent presentation polite no complaints with your service say cheers to the boys

published

I like to congratulate Arthur for his politeness patience and his professionalism all the installers where excellent in their approach and their manners.You can rest assured that I will recommend your company to other people interested in solar power

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Rates and Fees
Installation
Return Claim MadeNo
System Size6.5 KW
Panel PurchasedMonocrystal
Warranty Claim MadeYes
1 comment
Sunboost
Jessica S.Sunboost
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Page 1 of 3
See all Sunboost reviews

Questions & Answers

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

QLDZDR

QLDZDRasked

is there hidden extra charge for houses with 3 phase electricity?

2 answers
Sunboost
Sunboost T.Sunboost

Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.

Wei L.
Wei L.

Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”

See all Sunboost questions

Get an answer from our members and Sunboost representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid

Visit official website

Other Solar Panel Installers

Previous
Next

See all Solar Panel Installers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.