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Sunboost
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- Verified customer
Great decision installing this and sun boost a company I would recommend
Installation was simple and the installers were very helpful with information and answered my questions with clarification. I would recommend sun boost to anyone as I have already done so. Four of my friends now ordered their sola through sun boost.
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Very helpful support and quick response to my enquiry.
Very professional installation and quick connect to net meter. I like so much.
Will recommend to my friend!!
I have no issues with installer.
1 comment
Sunboost T.Sunboost
Dear Customer,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.... Read more
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BrendanSydney, NSW
Very Good response to a problem
We had a problem with the inverter unit and it was replaced with a complete new unit and switches within about a fortnight. Re install completed yesterday and up and running without a problem. Once the problem was advised to Sunboost they were out the very next day to start the process.
1 comment
Sunboost T.Sunboost
Hi Brendan,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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- Verified customer
so far the solar works perfect
The panel installation process was worked with carefully.
We do not have any issues and we have got good s deal.
1 comment
Sunboost T.Sunboost
Hi Hanadi,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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Very satisfy
We have received best solar panel installation the workmanship was very good.Rachael very patient took her time to complete the task.Great products with best prices
1 comment
Sunboost T.Sunboost
Hi Antony,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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bevPeel, WA
- 2 reviews
working well and satisfying our expectations
The installation was conducted very quickly. However, there was no feedback or explanation as to how to interpret readings. It was not for some months that we became aware that the product was not operating correctly. The contact person with the company was very efficient and arranged to service the product. I understand there was the replacement of two items after which the product became efficient and produced what it was intended to do. There still has been no explanation as to how to read and interpret the panel
The customer service member we have dealt with is very professional in her dealings.
1 comment
Sunboost T.Sunboost
Hi Bev,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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vicki everinghamnewcastle
WiFi Connection for Inverter - Inv 141228
Could not get WiFi to work on App. Kevin rang back and guided me over phone to get enabled. Was very helpful despite difficulty in hearing due to neighbour mowing grass and using blower vac and rain and wind
1 comment
Sunboost T.Sunboost
Hi Vicki,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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Venera Zocco
- 2 reviews
Great company sunboost customer service is excellent
I am very happy with sunboost staff and customer service I am more than happy to recommend this company venera
1 comment
Sunboost T.Sunboost
Hi Venera,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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- Verified customer
worth every cent
Very good service and most the staffs are friendly and helpful. All panel and inverter installation was finished in one day. Good workmanship.
1 comment
Sunboost T.Sunboost
Hi Henry,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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Great
Yes They are friendly and giving clear information about business and sun boost... how to use the manual book of metre box
1 comment
Sunboost T.Sunboost
Hi Jack,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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Good service
Noah looks after us very well !
He always follows up a problem until
It is solved to our satisfaction , happy
1 comment
Sunboost T.Sunboost
Hi Veronica,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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mick evansSoutheast, SA
- 2 reviews
Great service
No. 179734
The installation went very well and the installers were friendly and efficient. I had a small problem with power dropping out and after consulting with Carter at Sunboost the problem was resolved no problem. Carter was very helpful and cooperative throughout and I'm very happy with the service and the equipment. Cheers Sunboost
1 comment
Sunboost T.Sunboost
Hi Mick,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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Good and profftional work
Very well priffetional and time and Mony wise I will refer friend and family members to Sunboost thanks to coolin ,yohan and all team that help in processing the application and make it easy and fast and efficient ‘ thank s again
1 comment
Sunboost T.Sunboost
Hi Nissan,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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JimHobart, TAS
- 2 reviews
so far so good
the installation process was a little delayed due to weather conditions, however I was kept informed by the installer at all times, the panels didn't fit as first offered but the installer explained on the day what he could do and the final result was acceptable. some of my review responses are average but only because calue for money will not be known for a while yet, trustworthy can't be verified yet as have only just had the panels fitted, product quality as well.
1 comment
Sunboost T.Sunboost
Hi Jim,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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Rude salespeopleSydney, NSW
- 2 reviews
- Verified customer
Thankyou Sunboost!
Thankyou Sunboost for your help. Everything is working so well now. I’m Looking forward to saving big bucks on my energy bill. Having the wi-fi dongle is a great option.
1 comment
Sunboost T.Sunboost
Dear Customer,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
... Read more
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CazFadden 2904, ACT
- 8 reviews
Easy being Green
The panel installation was delayed due to bad weather but Sunboost regularly keep us informed and what the new install date would be. Installers contacted us the day before with an arrival time which they kept and all panels installed same day without any disruption as we're now working from home. I highly recommend them.
1 comment
Sunboost T.Sunboost
Hi Caz,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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There has been some great power savings
The installation process was fast and very effective and completed without any problems.
On a few occasions I have had problems with one of the inverters, but help was never far away and relatively swift.
1 comment
Sunboost T.Sunboost
Hi Peter,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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grahamMid North Coast, NSW
Great company to deal with
System was installed within 4 weeks of contact. Had small delay after 18 months due to inverter breakdown. This was fixed within 2 weeks very good service
Office staff Monika was extremely helpful. Would recommend sun-boost
Graham bradley
1 comment
Sunboost T.Sunboost
Hi Graham,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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PeterIllawarra, NSW
Exceptional customer service
Following a fault with our Inverter it was necessary to contact Sunboost as our system was still under warranty. We had Carter as our contact person. He could not have been more helpful and very polite. Always at the end of the phone (never talking to a machine which was a big plus) advising on updates & progress of service calls for our inverter issue to the final replacement. We are very happy with the outcome.
1 comment
Sunboost T.Sunboost
Hi Peter,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
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SarvananthanSydney, NSW
About installation
Stanley was really a kind person and patiently answered all my question. His explanation about solar panels was well understandable. It is amazing that sunboost company has very patient customer service team. I recommend Sunboost strongly.
1 comment
Sunboost T.Sunboost
Hi Sarvananthan,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board... Read more
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Questions & Answers
JohnnyThundersasked
I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).
The installers made some comments about the need to run conduit and have an electrician to install.
Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.
I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.
Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.
1 answer
One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.
I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system
Paul J.asked
We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?
7 answers
I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.
Rachael
Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.
QLDZDRasked
is there hidden extra charge for houses with 3 phase electricity?
2 answers
Sunboost T.Sunboost
Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.
Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Solar Connection Type | Grid-Connected and Hybrid |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Recognition | None |
Solar Connection Type | Grid-Connected and Hybrid |
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Sunboost T.Sunboost
Dear Customer,
We hope you enjoy the savings your solar system bring for many years to come.Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.... Read more