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Sunboost (page 2 of 105)
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Leon ParishPerth, WA
Excellent service and knowledgeable staff
Excellent service and knowledgeable staff that talked me through everything, from the selection of my system to installation.
Brent made the whole process easy from start to finish. I can't recommend them enough.
1 comment
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johnSydney, NSW
Perfect
The job was great.
No issue at all.
I will try to refer more friends to use your services if they require solar pannel in the future.
Thanks for the great job you have done.
1 comment
Sunboost T.Sunboost
Hi John,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
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Amazing job
Maintenance procedure was of high standard.
I was not even remembering about the periodic cleaning & maintenance but Diana just reminded me through email and over phone about the it. She also explained to me about the importance of periodic servicing and cleaning of the solar panel unit. I have never had any issues with the company.
1 comment
Sunboost T.Sunboost
Hi Renjith,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ...
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LEEIllawarra, NSW
Excellent to deal Excellent system
Quick and easy installation , great service, massive change in bill , sometimes no bill or in credit. Not the cheapest but if u buy cheap except cheap. There stuff is great
1 comment
Sunboost T.Sunboost
Hi Lee,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hope...
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Evo
- 3 reviews
Professional team and tidy installation
I don’t normally write reviews but felt compelled to provide feedback to Sunboost Solar for the professional solar installation performed at our home. The team of installers carried out the installation without any fuss and answered all questions I had regarding the solar. I chose Sunboost Solar based on the reviews it had received and I was not disappointed. Well done Sunboost..
1 comment
Sunboost T.Sunboost
Dear Customer,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
...
Rob HendraSydney, NSW
- 2 reviews
After-sales service
We recently had to remove half of the solar panels to allow our roofer to replace the roof. Carter (service department) has been courteous in replying to my numerous emails & phones calls. Through his persistent we finally got a reasonable quote to remove the panels.
It has been a pleasure doing business with Sunboost & we will highly recommend their service to any potential buyers.
1 comment
Sunboost T.Sunboost
Hi Rob,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hope...
The reviewer stated that an incentive was offered for this review
Need better quotes & high quality solar panels?
Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.
Radwan SaeedSydney, NSW
- Verified customer
Prompt Response
Recently, we've experienced a major issue, a power switch kept turning off. I called Sunboost and Shanaya from India took my call and promised to follow up the issue. First, I didn't really digested what Shanaya had told me but her services and professionalism were beyond expectations. Not only Shanaya kept calling me to have the issue resolved, but also after the technician replaced the inverter Shanaya spent a great deal of time on the phone instructing me how to resolve any future issues that may arise. Shanaya was very helpful, responsive, ...
Read morepolite and above all extremely patient with a novice solar-panels owner such myself. Further, Shanaya showed me how to use the application on my phone and took me step by-step to make complicated things easy and simple to read and understand. Shanaya, you've certainly done a magnificent job and I wish you the very best at Sunboost, well done.2 comments
Please check uploaded file to prove installations of solar panels.
Sunboost T.Sunboost
Hi Radwan,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
ColleenHunter Region, NSW
Great work!
Great bunch of guys that did install, very helpful and polite and answered all our questions. Easy to deal with company, always got back straight away to give feedback and kept up to date with dates of installation.
1 comment
Sunboost T.Sunboost
Hi Colleen,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ...
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Professional from A to Z
They surprised me with the quick approval process and the installation has occurred just one week after signing the quote. I have addressed one minor installation issue and they fixed it at the same day.. Great company and professional communication skills. Recommend
1 comment
Sunboost T.Sunboost
Hi Fadi,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
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Outstanding Customer Service
Delivery and installation of my new panels was done on time.
It was such a smooth process from the moment I made a call to the sales department to installation. I received regular updates from their customer service team and I am extremely happy with the level of service I received from each department. Thank you so much Sunboost and can’t wait to see the savings on my electricity bills
1 comment
Sunboost T.Sunboost
Hi Alastair,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We...
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FrankSouth East Queensland, QLD
Great service
Arrived on time professional work completed on time with no mess. They pre install communications were professional. On the day the installers were friendly, efficient and very professional at all times
1 comment
Sunboost T.Sunboost
Hi Frank,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Great value & looks good
The installation process was very simple, our meter needed changing and sunboost organised everything with our electricity company, we were kept informed via email with all the progress. We had trouble connecting it to our wifi but Barry from IT stayed on the phone the whole time was very patient and helped us every step of the way - he was great.
1 comment
Sunboost T.Sunboost
Dear Customer,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
...
Need better quotes & high quality solar panels?
Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.
Great system for a great price
The installers turned up on time, worked hard, cleaned up after themselves and were happy to answer all of my questions. Everything went perfectly and we have had no problems at all.
1 comment
Sunboost T.Sunboost
Hi Wayne,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Gary CoulterPerth, WA
- 3 reviews
Installation of Solar-panels
The installers were prompt and thorough. They cleaned up after the installation of the Sun Boost system which was a seamless transaction. Highly recommend Them. The next thing I'll be looking at is a battery system.
1 comment
Sunboost T.Sunboost
Hi Gary,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
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OwnerPerth, WA
A Great Help - All fixed
Alexander was of great assistance today, whilst not fixing the problem gave me enough information to identify and solve the issue with my modem such that the WIFI dongle would once again connect to my network. He called back once I advised him via e-mail just to check all was OK.
1 comment
Sunboost T.Sunboost
Dear Customer,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
...
Find out how Sunboost compares to other Solar Panel Installers
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12kw system install
Sunboost were straight forward in answering all my questions.. extremely well prices compared to other solar companies..local mackay installer was AMAZING realy professional. They where on time and worked throughout the day to complete the job. VERY HAPPY
1 comment
Sunboost T.Sunboost
Hi Aaron,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
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KymSouth East Queensland, QLD
Great job - Excellent Customer Service
The whole process was a breeze. From first phone call to enquire about product to installation was 7 days. Prompt , courteous and excellent service. Installers were very polite and turned up exactly when they said they would. Cannot fault Sunboost product and Customer Service. I would recommend them to anyone.
1 comment
Sunboost T.Sunboost
Hi Kym,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hope...
RyanPerth, WA
Service response
I had a voltage fault on my inverter which meant when the panels were at their most beneficial the inverter would stop working. Jasper had it fixed less than 24hrs later. Amazing service
1 comment
Sunboost T.Sunboost
Hi Ryan,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
Need better quotes & high quality solar panels?
Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.
service
service for fault was good and a quick response the operator was helpful and it was fixed within an acceptable time, the operator was friendly and very helpful, happy with the service
1 comment
Sunboost T.Sunboost
Hi Maria,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Ben MacFarlanePerth, WA
- 2 reviews
Great to deal with
Always informed of what was going on and on time with the installation. Talked through the best orientation of the panels and explained the operation of the inverter after it was installed
1 comment
Sunboost T.Sunboost
Hi Ben,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hope...
Questions & Answers
JohnnyThundersasked
I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).
The installers made some comments about the need to run conduit and have an electrician to install.
Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.
I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.
Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.
1 answer
One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.
I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system
Paul J.asked
We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?
7 answers
I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.
Rachael
Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.
QLDZDRasked
is there hidden extra charge for houses with 3 phase electricity?
2 answers
Sunboost T.Sunboost
Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.
Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Solar Connection Type | Grid-Connected and Hybrid |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Recognition | None |
Solar Connection Type | Grid-Connected and Hybrid |
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Sunboost T.Sunboost
Hi Leon,
Read moree you enjoy the savings your solar system bring for many years to come.Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...