- Sign in
- Write a review
Sunboost (page 3 of 141)
Reviewer Photos & Videos
Sevice provided by sunboost.
I got an email regarding an service error. I got in touch with Noah at Sunboost and assist me with the query for my satisfaction. Nova always obliged to help me when ever I had system issue.
1 comment
SUSANSouth-Eastern Region, NSW
- 2 reviews
Installation
Prompt and friendly service from sunboost and the solar panels installer from wagga problem was not the panels but possibly movement in the roof thanks again to both of your companies
1 comment
Sunboost T.Sunboost
Hi Susa,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
SunnyIllawarra, NSW
Positive Customer Service
I contacted Sunboost just prior to Christmas 2021 for advice as to the size of the solar system I would require and was advised that a 6.6KW system would suit my electricity requirements. I agreed to this and was advised, that with Christmas holidays, there may a slight delay. The delay was minimal and I happily advise that the system was installed on 5th February. The installers arrived at my home when scheduled and completed the entire installation in about 4.5 hours. I was provided with the system documentation, warranties and manuals, t...
Read morehe same day. The following Monday all other documentation for the; electrical approval, the Energy Providers documentation, and the Australian Std approval were provided, as well as the application to my electrical provider for installation of a Net Meter. I have been extremely happy with the good communication with the company, the contacts have all provided useful and necessary information for the provision of the solar system. My only concern now is the delay from my home electrical provider in contacting me with installation times for my Net Meter, although this is nothing to do with Sunboost. In summary I have had a good experience in dealing with Sunboost who have provided an affordable high quality system for me.1 comment
Sunboost T.Sunboost
Hi Sunny,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Find out how Sunboost compares to other Solar Panel Installers
Know better, choose better.
Responsive customer service
I faced some issues with the APP one year after the installation of the solar system. Dexter, Duke and their colleagues have been very helpful in fixing the issue. I can highly recommend Sunboost!
1 comment
Sunboost T.Sunboost
Hi Michael,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ...
Get quotes from Solar Panel Installers servicing your area
Answer a few questions about your needs and receive up to 3 quotes.
JeremyNorthern Region, NSW
Can’t say as it’s not turned on yet
Can’t say anything about the product as it hasn’t been turned on by my energy provider, but the service from start to finish has been above and beyond all expectations, the installation team were very professional and did a outstanding job.
1 comment
Sunboost T.Sunboost
Hi Jeremy,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
GandNWide Bay-Burnett, QLD
Top Service
New build solar installation as soon as we had roof on and power meter. Sales and installation team Excellent. Wished our 6.6Kw system was bigger but in 3 months have paid no power bills.
1 comment
Sunboost T.Sunboost
Dear Customer,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board....
Vijayasarathi RamanathanSydney, NSW
- 4 reviews
Timely, efficient, value for money
From the start to finish, the whole experience of solar installation has been great without any disappointment or drama. The sales, installation and follow up teams - all did their part in an extremely well.
1 comment
Sunboost T.Sunboost
Hi Vijayasarathi,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on boar...
Ghulam R.Sydney, NSW
Excellent Customer Service
Excellent Customer Service by Joseph and Rachael, easy was the panel installation process was smooth. Recently inverter was only generating 30% power. It has been fixed now. Installer was not that impressive as he took around 8 weeks to come and fix the issue.
1 comment
Sunboost T.Sunboost
Hi Ghulam,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us and apologise for the time taken by the installer t...
Clean and efficient
The installation took only 5 hours and no drama ! Courteous team clean and very polite and friendly. I wish everyone to share the same experience.
Looking forward to stop paying for electricity.
1 comment
Sunboost T.Sunboost
Hi Francois,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We...
Find out how Sunboost compares to other Solar Panel Installers
Know better, choose better.
Laini
- 2 reviews
Sunboost has delivered a professional service
We just had our solar panels installed this week, and so far, so good. We've been very happy with the communication and the process has been very smooth. The team in the office are very responsive, and return emails and calls almost immediately. The installation team were polite, organised, and cleaned up after themselves.
1 comment
Sunboost T.Sunboost
Hi Laini,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Get quotes from Solar Panel Installers servicing your area
Answer a few questions about your needs and receive up to 3 quotes.
ShivaSydney, NSW
- Verified customer
Friendly team
Extremely happy with the team both onsite and in office. Installation team did a great job and our solar panels were up and running by the end of the day. Thanks Sunboost.
1 comment
Sunboost T.Sunboost
Hi Shiva,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Great service Noah very helpful and prompt service.
Very helpful and quick to respond to ails. Workman on time and efficient. Easy to contact and called before arriving to make sure home. After service good and checking if everything is going ok.
1 comment
Sunboost T.Sunboost
Hi Kristen,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ...
PaulMurray Region, NSW
So easy
The whole process from start to finish was just so easy. We were assigned a great sales person (Derick) who answered all of our questions and there was no pressure to sign up and buy the product until we were 100% satisfied.
The installation team was equally as profession and had the job done in no time again keeping us informed as to what and when things were happening.
1 comment
Sunboost T.Sunboost
Hi Paul,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
EddieIllawarra, NSW
Look no further!
They helped and assisted me every step of the way. Provided me with a deep understand of solar, and Tony was fantastic.
Installation simple and the team always kept me up to date.
Highly recommend them.
1 comment
Sunboost T.Sunboost
Hi Eddie,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ho...
Sunboost product review
The guys who came for the installation were good and did a great work..Informed to confirm if someone will be home for the installation..they couldn't come on the actual day but informed me of same
1 comment
Sunboost T.Sunboost
Hi Sharina,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ...
Find out how Sunboost compares to other Solar Panel Installers
Know better, choose better.
SB231952 Raymond
I was having issue in Wifi and try to set up but won't be able to do it. I rang sunboost Raymond helped me through step to step and its really amazing and easy. Thanks raymond and sunboost
1 comment
Sunboost T.Sunboost
Hi Ian,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hope...
Get quotes from Solar Panel Installers servicing your area
Answer a few questions about your needs and receive up to 3 quotes.
Leo B.
- 2 reviews
Happy with the installation
A few days before they installed the solar. I have no issues and they explained to me what is going to happen during the installation. And after the installation. And they call for follow-up.
1 comment
Sunboost T.Sunboost
Hi Leo,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hope...
Excellent
It was a good company very helpful. They did answer to all our questions. I would recommend to my friends . Really appreciate your service and we’ll organised. Starting from sales till installation great job guys.
1 comment
Sunboost T.Sunboost
Hi Anjela,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
RubyHunter Region, NSW
Great Service
So excited with the installation of solar panels on my new home and can't wait to see the benefits. This company was recommended to me and after other company consultations, Sunboost came out on top for cost, information and installation availability. The team who installed the panels contacted me beforehand to ensure installation date and time were suitable, turned up on time, were friendly, informative, cleaned up after themselves and installed the system in a timely manner. In fact they were awesome. After installation there have been th...
Read moreree technicians from Sunboost who have contacted me to ensure I am happy with the product installation. Great follow-up appreciated. I look forward to the savings once I have been hooked up to Electricity.1 comment
Sunboost T.Sunboost
Hi Ruby,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We hop...
Andrew M
- 2 reviews
- 1 like
Great decision
No complaints here. Installation no problems whatsoever. Working perfectly. Had a few reservations before deciding to install solar, but Im now very happy with the decision I made. Thumbs up all round.
1 comment
Sunboost T.Sunboost
Hi Andrew,
Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We h...
Questions & Answers
JohnnyThundersasked
I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).
The installers made some comments about the need to run conduit and have an electrician to install.
Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.
I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.
Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.
1 answer
One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.
I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system
Paul J.asked
We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?
7 answers
I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.
Rachael
Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.
QLDZDRasked
is there hidden extra charge for houses with 3 phase electricity?
2 answers
Sunboost T.Sunboost
Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.
Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”
Details
Category | Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Solar Connection Type | Grid-Connected and Hybrid |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Recognition | None |
Solar Connection Type | Grid-Connected and Hybrid |
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Sunboost T.Sunboost
Hi Mathana,
Read morehope you enjoy the savings your solar system bring for many years to come.Thank you for taking out time to put up a review for us! We are happy to learn that you had such a great experience while dealing with us. It is indeed a pleasure to have you on board.
We ...