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Sunboost

Sunboost (page 4 of 141)

4.5 from 3,735 reviews · View Statistics

Reviews

  • Value for Money
    4.9 (1,958)
  • Product Quality
    4.8 (1,837)
  • Return Claim MadeYes (39) · No (1,958)
  • Customer Service
    4.9 (2,061)
  • Warranty Claim MadeYes (59) · No (1,943)
  • Purchase Price$4,135.76
  • Timeliness
    4.8 (580)
  • Job Satisfaction
    4.9 (557)
  • Rates and Fees
    4.8 (533)
  • Installation
    4.9 (1,874)
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Bill

BillMurray Region, NSW

Next power bill was in $$ CREDIT

published

Installation took a while but was clean, quick, and hassle free. The design maximised our solar output and with some small adjustments to our daily power usage (i.e. dishwasher timers etc) our next power bill went from $450+ to Zero. Matthew was great to deal with, professional and prompt, I've recommended to others already! :)

1 comment
Sunboost
Sunboost T.Sunboost
  • Verified customer

Great decision installing this and sun boost a company I would recommend

published

Installation was simple and the installers were very helpful with information and answered my questions with clarification. I would recommend sun boost to anyone as I have already done so. Four of my friends now ordered their sola through sun boost.

1 comment
Sunboost
Sunboost T.Sunboost
Charles S.

Charles S.Greater Melbourne (Outer), VIC

Warranty service

published

Had a faulty solar bank reported to Jason who followed up straight away service people on site as requested job done excellent service highly recommend this company for sales and service

1 comment
Sunboost
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Terry

TerryHunter Region, NSW

  • 2 reviews

Great Experience with my Install

published

I had another 6.5kw of Solar Panels put ony roof by Sunboost again,the installers came on time were friendly & professional in all aspects of the install right down to cleaner up after the install,answering all my questions, to showing me how it all works and how to read the meters such a great experience

1 comment
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Wilma V.

Wilma V.Illawarra, NSW

Job well done.

published

Thank you to RYDER for all your help with service ticket no SBMT6619 concerning circuit breaker service was very quick and friendly also very prompt nothing was to much well done

1 comment
Sunboost
Sunboost T.Sunboost

Great people to deal with

published

Sunboost installers came out on a Sunday and did a wonderful job. They were very quick and tidied up after themselves. They explained everything and answered all my questions. Very nice people to deal with.

1 comment
Sunboost
Sunboost T.Sunboost

Inverter Alarm code

published

Project SB237892, I had a alarm code on my app emailed Ryder at Sunboost, he responded quickly. He accommodated my schedule and was clear and concise about the instructions on setting up parameters on the inverter.
Thank you Ryder

1 comment
Sunboost
Sunboost T.Sunboost
Christopher Heighway

Christopher HeighwayRichmond-Tweed, NSW

  • 3 reviews
  • 3 likes

Great company and people to deal with.

published

Very easy from start to finish. Team had great ideas regarding installing system
Very helpful team on phone, helpful all the way. We had no issues at all with installers or company.

1 comment
Sunboost
Sunboost T.Sunboost

Great product and instillation

published

Thanks you to Isaac who installed the solar . No problem for the installers product looks great very happy so far. And the staff at sun boost friendly and helpful very happy.

1 comment
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Happy Customer H B

Happy Customer H BWide Bay-Burnett, QLD

Valuable asset to any family

published

We found the installation very straight forward, the installer arrived when he said he would and got the job done with little fuss, after the installation was complete, he took the time to explain how everything worked before leaving, and also told us to call him if we needed any further information. This is the second time we have used Sunboost in the last twelve months and I have found them excellent to deal with, and any enquiries we've had have been dealt with quickly and efficiently. I rate this company very highly. 5 stars all the way.

1 comment
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James

JamesNorth Western Region, NSW

10kw solar system

published

Sunboost was excellent to deal with from the start, very easy, good follow up and great communication. Their installer was very knowledgeable and reliable with neat and tidy work. A job well done

1 comment
Sunboost
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Michele

MicheleSydney, NSW

Very professional service

published

I would just like to thank Hailey who was extremely helpful in setting up our app to check the amount of power e are using etc. She was very patient and explained step by step a few times how to connect to the inverter. Our problem was solved in a professional and patient manner thanks to Hailey.

1 comment
Sunboost
Sunboost T.Sunboost
David Tabulam NSW

David Tabulam NSWRichmond-Tweed, NSW

  • Verified customer

Thank you Sunboost! I'm so happy with the new solar system !

published

Living in the country side it was amazing to see the installation going fast as all the 24 solar panels and the inverter was installed in the same day. Impressive ! Sunboost has been so professional and always answering my phone calls when needed before and after the installation. I definitely recommend Sunboost to anyone and I give a big credit for Justin and especially Shanaya who are extremely friendly and always helpful for any support or questions ! Thank you so much ! Well done :)

1 comment
Sunboost
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Lee

LeeSydney, NSW

  • 2 reviews

First class

published

The install team turned up nice and easy to start my installation. Weather was appalling but they soldiered on regardless. Brilliant effort and the system looks awesome. Can’t wait to start making my own electricity!

1 comment
Sunboost
Sunboost T.Sunboost
Vijay

VijaySouth-Eastern Region, NSW

  • 2 reviews

Great Service

published

It was very smooth travel with SunBoost and service was great from sales to after installation service.
I am very happy by choosing the SunBoost solar and got enquires from Neighbours around the product. So well done Team SunBoost.
Regards,
Vijay.

1 comment
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John T.

John T.Central West, NSW

Better than we ever imagined

published

We have not had an electricity bill since installation still have credit balance awesome results just use as much as you can during daylight and enjoy free power sign up

1 comment
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Great customer service.

published

I found the Customer service team very helpful with resolving my issues. The solar system is working above my expectations I would recommend sunboost to anyone looking at installing a solar system.

1 comment
Sunboost
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Bijo J.

Bijo J.Mid North Coast, NSW

It's awesome....

published

It's a nice product . the sunboost team they are doing well. Value for money. Thank you sunboost. The installation team also good. I bought 9.9 kw solar panel and 8 kw invertor.

1 comment
Sunboost
Sunboost T.Sunboost
Kath

KathMid North Coast, NSW

  • Verified customer

Solis Inverter - Quality Customer Service

published

Ryder provided online support as I had changed home wifi provider and was looking to reconnect my Solis inverter to the new home wifi. He provided clear and explicit instructions and patient support over the phone which made the process easy and stress free. A very professional approach. I would highly recommend Solis inverters for their terrific customer support. I purchased the solar panels through Sunboost. Thank you.

1 comment
Sunboost
Sunboost T.Sunboost
Vivienne

VivienneMid North Coast, NSW

  • 2 reviews

Amazing

published

Sunboost were most helpful, factual, punctual and delivered within the timeframes negotiated. The installation occurred as per the date promised and progressed smoothly. The installation team were exceptionally professional and ensured everything was functioning prior to departure.

1 comment
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Page 4 of 141
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Questions & Answers

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

QLDZDR

QLDZDRasked

is there hidden extra charge for houses with 3 phase electricity?

2 answers
Sunboost
Sunboost T.Sunboost

Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.

Wei L.
Wei L.

Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”

Get an answer from our members and Sunboost representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid

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