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Sunboost (page 4 of 4)
CustomerMid North Coast, NSW
- 2 reviews
28360- excellent services
Adam was great to deal communication was good and when the installer said he would be there he was we are very happen with this company I would to recommend this company
Thankyou
Donna & Anthony
1 comment
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good service
the service was very fast and great. contractor was very informative. Zara at customer service was very helpful.I highly recomend sunboost and will be up grading my system soon. Cheers Sunboost.
1 comment
Victor S.Sunboost
Hi Mark,
Thank you for the review.
...
Other Solar Panel Installers
Great Service
Had an alert come up on the display of the inverter, Monika from customer support stepped me through the process and assisted me in clearing the fault within 3mins of my call.
1 comment
Victor S.Sunboost
Dear Valued Customer,,
Thank you for reviewing us.
...
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Dr DSydney, NSW
Just installed
Just had our solar system installed and was very impressed ... and keen to phone the next day to tell them so. Sunburst have been attentive to our needs and provided for us perfectly and the installation was done
promptly as soon as we were ready and efficiently. Were most impressed however by the professionalism of the installation and everything was expertly done (I got on the roof to look at it close up!) and as well they left everything neat clean and tidy and all done in half a day.
The system has yet to be put to the test but thus far we...
1 comment
Victor S.Sunboost
Dear Valued Customer,
Thanks for taking the time to leave us a review!...
Read more Great to hear we were able to provide you with all the information you needed to make an informed decision and that we were able to get you installed so quickly. Thanks again and we hope you enjoy all the savings your new system will bring! Regards, Sun Boost Online
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Perfect experience great work eward & Adam
Panels installed correctly but didn’t received wifi stick which Edward and Adam sort things out and arrange for that. Costumer service was really good . Appreciate you help ,thank you mate
1 comment
Sunboost T.Sunboost
Dear Valued Customer,
Thank you for the review.
...
FrancisSydney, NSW
Project 46585
Morgan was able to deal with my problem flawlessly. Although it took quite awhile to dispatch the electrical technician, he was able to solve my problem completely by ensuring I was regularly updated.
1 comment
Sunboost T.Sunboost
Hi Francis,
We appreciate your time to share the review.
We have shared with Morgan about the feedback....
Need better quotes & high quality solar panels?
Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.
Problem solving at it`s best!!!
Fast and effective response to my problem, fixed within 2 days despite our living in a very small country town with tradespeople few and far between. Many thanks to you Zara
1 comment
Sunboost T.Sunboost
Hi Bruce & Lynne,
Thank you for reviewing us.
...
very happy
I have contacted Sunboost as I was facing an issue with my inverter and have been in touch with Albert from service team. He's been fantastic! He was able to respond and resolve the issue in timely manner and have also kept us updated. The after sales service has been great! I would definitely recommend Sunboost to my friends and family.
1 comment
Sunboost T.Sunboost
Hi Brendan,
We appreciate your time to share the review. ...
Read moreWe have informed Albert and team about the feedback. Looking forward for a great savings on your power bill. Regards, Sun Boost Online
Questions & Answers
JohnnyThundersasked
I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).
The installers made some comments about the need to run conduit and have an electrician to install.
Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.
I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.
Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.
1 answer
One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.
I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system
Paul J.asked
We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?
7 answers
I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.
Rachael
Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.
QLDZDRasked
is there hidden extra charge for houses with 3 phase electricity?
2 answers
Sunboost T.Sunboost
Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.
Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”
Details
| Category | Solar Panel Installers and Solar Retailers |
|---|---|
| After Sales Service | Yes |
| Solar Connection Type | Grid-Connected and Hybrid |
| Services Provided | Installer and Solar Product Retailer |
| Clean Energy Council Recognition | None |
| Solar Connection Type | Grid-Connected and Hybrid |
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Victor S.Sunboost
Dear Valued Customer,
Thank you for taking the time to leave us a review! We are glad to hear we were able to give you such a great experience....
Read moreWe hope you enjoy the savings your solar system bring for many years to come. Regards, Sun Boost Online