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Sunboost

Sunboost (page 4 of 103)

4.6 from 3,894 reviews · View Statistics

Reviews

  • Value for Money
    4.9 (1,880)
  • Product Quality
    4.8 (1,771)
  • Return Claim MadeYes · No (2,058)
  • Customer Service
    4.9 (1,964)
  • Warranty Claim MadeYes (37) · No (1,994)
  • Purchase Price$4,133.93
  • Timeliness
    4.8 (602)
  • Job Satisfaction
    4.9 (580)
  • Rates and Fees
    4.8 (548)
  • Installation
    4.9 (1,807)
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Murra

Murra

  • 2 reviews

SB239394 - Excellent Service by Kevin

published

We had issue with our shine phone application and i talked with Kevin, he walked me through the process and we got this working, Many thanks to Kevin & Sunboost. Happy with entire process.

1 comment
Sunboost
Sunboost T.Sunboost
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

272 reviews
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MJJ

MJJSydney, NSW

Attentive and patient

published

Duke Listened and patiently responded to questions, clear communication for problem solving, stayed with me on the phone until resolved, polite and respectful. Enabled me to call back to resolve

1 comment
Sunboost
Sunboost T.Sunboost
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Good service

published

Good service from everyone.Every one I have spoken to is helpful at every step.
I will refer to friends and family.
Installer who came in to install our solar panels is very professional and excellent communications.

1 comment
Sunboost
Sunboost T.Sunboost
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Excellent service-unbelievable quick and professional

published

Installation of Solar panels via Sunboost was so easy, quick and professional that I would highly recommend to anyone who is planning to have solar to go with Sunboost.
They kept in loop all the time, advising of next steps and they have even completed work before it was due,
Great work guys, keep a good work.

1 comment
Sunboost
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Very good system can't wait for the savings

published

Panel installation went without a hitch and look great installers very professional and helpful.
No problems with this company and very easy to deal with and would have no problems with recommend this company in future.

1 comment
Sunboost
Sunboost T.Sunboost
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John

JohnPeel, WA

  • 2 reviews

A great process from start to finish

published

Sunboost had great reviews and we were very happy we chose them. Sales and installer staff were polite informative. The immediate result was 4 times better than our previous system.

1 comment
Sunboost
Sunboost T.Sunboost
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

272 reviews
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Jose was excellent in customer service

published

Jose was excellent in customer service. Very happy with his service. We could not go ahead with the quote because the price was dearer. However, Jose tried to help me out and promised my refund

1 comment
Sunboost
Sunboost T.Sunboost
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Sooty P.

Sooty P.South East Queensland, QLD

Great service

published

Great service. The technician arrived when he said he would. If there was going to be a delay, he was in contact with us. No we have had no issues.

1 comment
Sunboost
Sunboost T.Sunboost
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Velvet S.

Velvet S.Tasmania

Solar

published

I was kept well informed from ordering solar panels to having them installed. All people that spoke to me were polite and helpful explaining the process. Having the online portal to check progress was easy to use.

1 comment
Sunboost
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Great

published

Panel installation was quick
We had an issue with inverter due to lightning strike the process for repair was extremely professional. Customer service were very helpful including every thing the insurance co required

1 comment
Sunboost
Sunboost T.Sunboost
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Excellent quality product in a Budget.

published

Very quick & easy installation process. Installation guys went out of their way & replaced some broken roof tiles, which is very kind of them to do so. Professional & friendly staff, 24/7 help to answer all my questions.
Will recommend 100%.

1 comment
Sunboost
Sunboost T.Sunboost
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Successful solar installation

published

Thanks to the team members-Brendon,Paxton and Noah whose communication was superb.My solar is now up and running.Will recommend .Will definitely recommend to anyone who wishes to have this done.Iam a happy customer.

1 comment
Sunboost
Sunboost T.Sunboost
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

272 reviews
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Sandeep

SandeepMetropolitan Adelaide, SA

Excellent Service

published

Right from the sale to the installation the support given was excellent. At every step the employees explained everything clearly and answered any questions I asked. It was overall a great experience

1 comment
Sunboost
Sunboost T.Sunboost
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A good quality product

published

The installation of the roof panels was to a high standard and professionally done. The installer arrived on time and were happy doing there work. They were well mannered and considerate.

1 comment
Sunboost
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Matthew

MatthewCentral Queensland, QLD

Customer service is second to none.

published

From start to finish the Sunboost team were highly communicative and effective in my solar install. The installation team were very professional and friendly. I highly recommend to anyone wanting solar installed to give Sunboost a call.

1 comment
Sunboost
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Sunboost Solar Success

published

We found the whole process easy and efficient,the team at Solarboost very keen
to help including direct phone/email to each member. Installers were fast and -no mess left behind. Our system is working as expected ,looks great and is a good investment for us and the environment.We will recommend this company!

1 comment
Sunboost
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  • Verified customer

Sunboost solar well done

published

The installation was well organised in advance, the installation teem let me know when they would be on site, and they arrived within minutes of the booked time. The installation was very professional organised and tidy. the whole process only took a couple of hours, they left no mess and talked me through the complete startup proceedure and provided all test results. I am very happy with the whole experience.

1 comment
Sunboost
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dgmproductions

dgmproductionsSydney, NSW

Great Product and service

published

Very efficient installation and service. They were very helpful in setting things up and explaining everything I needed to know. Would recommend them to anyone who is looking for solar panels installed.

1 comment
Sunboost
Sunboost T.Sunboost
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

272 reviews
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Great Service and Product

published

Had my solar panels installed earlier than original plan, service was great from both Sunboost sales team and the installer. Great investment in solar panels especially in regional Western australia

1 comment
Sunboost
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Chris the coffee guy

Chris the coffee guySydney, NSW

  • 5 reviews
  • 1 like

Outstanding from start to finish

published

The entire experience dealing with Sunboost was outstanding from start to finish.
They arrived on time and did not leave a spec of rubbish behind.
The communication was faultless, even on weekends.
The team who did the install confirmed the panel layout and Inverter position before commencing and got stuck into it.
I could not fault the Sunboost team for their professionalism, attention to detail and after sales service. I was initially apprehensive and half expecting something to go wrong but the experience exceeded my expectations ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

1 comment
Sunboost
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Page 4 of 103
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Questions & Answers

JohnnyThunders

JohnnyThundersasked

I was told installation would happen on 12 January. Three installers showed up and scoped the job (this is something other companies do BEFORE the date of installation and, if they are operating professionally, BEFORE they agree the price).

The installers made some comments about the need to run conduit and have an electrician to install.

Today (Saturday) I had a call with Sunboost telling me the job would cost a further $500 because it would take a day to install the wiring to the inverter and meter box. There was some (gobsmacking) comment regarding if it were not installed according to legal requirements, I could not use the solar system if it were inspected by relevant authorities.

I explained I had been offered a price, agreed a contract, expected the system would be installed in accordance with legal requirements and I would not be paying a cent more. I have asked Sunboost to send me a firm plan regarding installation by Monday, at the agreed price and, if not, I advised Sunboost I would have to consider my options.

Completely unsatisfactory performance to date. Hopefully Sunboost will redeem itself.

1 answer
Beachy
Beachy

One of the 3 installers was the electrician on my job. They cant install it without an electrician. I had my site inspection on the day of install ebven after I asked for one prior. The electrician used conduit to run wire which is a requirement for all cabling anyway.

I did have another company come and do a site inspection but the person who came was rude and basically told me he was wasting his time with me. He also quoted almost 3 times the price for a similar system

Paul J.

Paul J.asked

We signed our contract with Sunboost on 13/11/2020 and paid our $200 deposit. We were supposed to get the system installed before Christmas but Sunboost Reps would just ring a day before installation and cancel. We have made endless calls to them and been transferred to installers who tell you that they will be coming to install and then they don’t turn up. Then we were told that our house was too high for the installers. We complained and was told that a representative from the installers would come and have a look at our house today then install the next day. We are still waiting. I wonder if Alan Border knows how this company really operates?

7 answers
Jay mistry
Jay mistry

I didn’t have such issues. We had few cancellation due to rain on those dates . Who was the sales person. We had Mark. Talk to him and he will sort you issues.

Antony Michael
Antony Michael

Rachael

Paul J.
Paul J.

Sunboost don’t let you talk to anyone but who they want you to talk to. It would be a waste of time asking for Mark. He probably doesn’t handle my area. We are in North Brisbane.

QLDZDR

QLDZDRasked

is there hidden extra charge for houses with 3 phase electricity?

2 answers
Sunboost
Sunboost T.Sunboost

Dear Customer,
We wish to inform you that there is no hidden cost for 3 phase Electricity supply, provided it is informed while quoting itself.
Regards,
Sunboost Online.

Wei L.
Wei L.

Oh well, you probably forgot to mention that, customer need to pay 300 deposit in order to secure the lowest price. Then it is wonderfully come with 10 days cooling period. customer will get REFUND with cooling period. Amid fee $150 apply. Wow easily, regardless what, sunboost gets 150 with every customer that they loop in thro “10 days cooling period”

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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected and Hybrid

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