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Suncorp Home Loans

Suncorp Home Loans

1.5 from 64 reviews · View Statistics

Reviews

2.0

4 reviews
4
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suman

sumansydney

  • 3 reviews
  • 5 likes

Application processing times mentioned on the website is a lie

published

It says 5-10 days on the website to process a home loan but took them 1 month to assess.No help on the phone line either just fake promises.please ignore them

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home

Their construction loan is terrible

published

We have already had the land loan and just need to add on the construction loan. But Suncorp construction loan takes so long! Now we have already wasted three weeks waiting!
I told them that if it takes that long, our builder may charge us delay fee. They dont care.
I suggest if you are trying to apply the construction loan, DO NOT APPLY Suncorp. You will be waiting for so long.
I think I just made a terrible decision that gone with Suncorp Bank.
Both me and my partner are full time employees, our first house, we have 20% deposit. I think our case is the simplest case in Suncorp. If ours takes this long, I dont know how Suncorp is going to deal with other completed situations.

Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan used forFirst Home
Kim

Kim

  • 2 reviews

Great Lender Augustine Disano

published

The end to end loan process with Suncorp was good, although it was the service from the mobile lender Augustine that made all the difference. I'd recommended him to others!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan used forFirst Home
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Gaz

GazGreater Melbourne (Outer), VIC

  • 14 reviews
  • 18 likes

Useless Product, would not pass full rate cut instead surprise rate increases

published

I have been with Suncorp for over 3 years. I had 3 surprise rate increases which I had to chase up with them, but now when all the banks are passing on decent rate cuts ( even top 4 passing the full rate cuts at least once) but these guys have been holding 0.06 of both the cuts so far. I am on 3.61% where other lenders offering rates as low as 2.89%. Now as this is getting pathetic as their phone lines have to wait of over 60 mins. I am switching to Athena and just can not wait to say thanks but no thanks to Suncorp.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateDecember 2016
Loan used forFirst Home
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Questions & Answers

longlegs

longlegsasked

My husband seems to think if one or the other of us passes away before our home loan is payed out, that the loan is payed out by the bank. I believe this was the case many years ago with a bank that we dealt with. Could you please verify this.

1 answer
Oilzzz
Oilzzz

No. The debt remains

Get an answer from our members and Suncorp representatives

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