Application processing times mentioned on the website is a lie
It says 5-10 days on the website to process a home loan but took them 1 month to assess.No help on the phone line either just fake promises.please ignore them
The worst bank ever
I have wasted a month waiting for suncorp to process my refinance with no response. The loan was pre-approved, finances all good, 70% LVR loan and nothing. Now I am losing money having rolled over with my current loan and been charged the annual fee that I was trying to get out of. No apology from Suncorp. They have great rates but they are absolutely useless.
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