Suncorp is 68% owned by the Qld Govt. Default 'No service' from a Govt department is standard practise.
Suncorp is a Government run entity. They trade under more than a dozen names, so it looks like theres competition in a free market...there is no competition. Dont be surprised if you come away disappointed.
They dont pay on flood claim if I live at the bottom of a hill & 3 metres of flood water came through my property, destroying my yard, plumbing, pool filters & pool. The cost of repairs in excess of $20 thousand. They have recently taken to cancelling my bank statements, without notifying me or giving me an option. I go to the Suncorp bank &...
CTP CLAIMS - Customer service and understanding, a refreshing experience
Suncorp i just want to give your company in particular your ctp insurance claims section a 10/10. I am so so very touched by the actions of the Brisbane branch and i cannot express my gratitude enough. I know there are always negative stories about insurers but i just want to thank suncorp from the bottom of my heart and gibe credit where it is due. You have made something heartbreaking a little bit easier, it is appreciated beyond any words.
|Category||Roadside Assistance Providers and Car Insurance|
|Contact Number||13 11 55|
|24-Hour Phone Contact||Yes|
|Online Live Chat||Yes|
|Other Insurance Types Offered||Health, Home and Contents, Income, Life, Motorcycle and Travel|
|Coverage Type||Compulsory Third Party (CTP Green Slip)|
|Legal Liability Cover||Included up to $20 million|
|Roadside Assistance||Not Offered|
|Reduced or Zero Excess Windscreen Cover||Not Offered|
|Choice of Repairer||Not Applicable|
|After Accident Care|
|Towing Costs||Not Applicable|
|Hire Car after a No Fault Accident|
|Hire Car after an Incident|
|Essential / Emergency Repairs||Not Applicable|
|Emergency Transport & Accommodation||Not Applicable|
|Hire Car after Theft|
|Child Safety Seats and Prams||Not Applicable|
|Lock and Key Replacement||Not Applicable|
|New-for-old Car Replacement|
|Pay As You Drive / Fixed Kilometre Discount||Not Applicable|
|Personal Property Cover||Not Applicable|
|Trailer & Caravan Cover||Not Applicable|
|Transit Cover||Not Applicable|
|Uninsured Motorist Benefit||Not Applicable|
|Accidental Loss or Damage|
|Theft or Attempted Theft||Not Applicable|
|Malicious Damage / Vandalism||Not Applicable|
|Natural Events||Not Applicable|
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