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Suncorp QLD CTP Insurance

Suncorp QLD CTP Insurance

3.0 from 2 reviews

Reviews

Review distribution

5 star
1
4 star
0
3 star
0
2 star
0
1 star
1

Lc J.

Lc J.South East Queensland, QLD

Suncorp is 68% owned by the Qld Govt. Default 'No service' from a Govt department is standard practise.

published
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim ApprovedNo

Damngirl

DamngirlSouth East Queensland, QLD

  • 7 reviews
  • 13 likes

CTP CLAIMS - Customer service and understanding, a refreshing experience

published

Suncorp i just want to give your company in particular your ctp insurance claims section a 10/10. I am so so very touched by the actions of the Brisbane branch and i cannot express my gratitude enough. I know there are always negative stories about insurers but i just want to thank suncorp from the bottom of my heart and gibe credit where it is due. You have made something heartbreaking a little bit easier, it is appreciated beyond any words.

Customer Service
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim DateMarch 2019
Claim ApprovedYes
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Questions & Answers

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Details

CategoryRoadside Assistance Providers and Car Insurance
Contact Number 13 11 55
24-Hour Phone Contact Yes
Online Live Chat Yes
Other Insurance Types Offered Health, Home and Contents, Income, Life, Motorcycle and Travel
Coverage TypeCompulsory Third Party (CTP Green Slip)
UnderwriterAAI
Legal Liability Cover Included up to $20 million
Roadside Assistance Not Offered
Reduced or Zero Excess Windscreen CoverNot Offered
Choice of RepairerNot Applicable
After Accident Care
Towing Costs Not Applicable
Hire Car after a No Fault Accident

Not Applicable

Hire Car after an Incident

Not Applicable

Essential / Emergency RepairsNot Applicable
Emergency Transport & AccommodationNot Applicable
Benefits
Hire Car after Theft

Not Applicable

Child Safety Seats and PramsNot Applicable
Lock and Key ReplacementNot Applicable
New-for-old Car Replacement

Not Applicable

Pay As You Drive / Fixed Kilometre DiscountNot Applicable
Personal Property CoverNot Applicable
Trailer & Caravan CoverNot Applicable
Transit Cover Not Applicable
Uninsured Motorist Benefit Not Applicable
Accidental Loss or Damage
FireNot Applicable
Theft or Attempted TheftNot Applicable
CollisionNot Applicable
Malicious Damage / VandalismNot Applicable
Natural EventsNot Applicable
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