Do not buy.
I wouldn't even rate them a 1. Over 4 weeks since ordering my sunglasses. Still have not received, after many attempts to contact them still nothing. They are scammers- take your money and run. Consumer affairs have been contacted. Close your business, don't offer something you can't deliver!
DO NOT BUY SCAMERS!!!
I have contacted this company 4 times (i have all evidence of me emailing them, facebook inboxing them, receipts etc.) and have had no response over 3 weeks, (i sent an item back to be changed) I am beyond disappointed as their sunglasses looked good on their website but when i received them they were oversized and looked like something you could buy on ebay for $5, they also had no labels on them just plain flimsy cheap plastic. I would like to make clear that they DO NOT HAVE A PHONE NUMBER so you cannot make a complaint other than via email ...or face book messenger IN WHICH THEY WILL NOT REPLY. I also have the consignment number in which i sent the item back which it says delivered - i attached a large photo of the sunglasses i would like to exchange for ( screenshot of the website) and a note in clear writing stating that if there was a problem with my wishes to exchange my item to ring me with the number i provided. I am so disappointed that someone allows a company to run like this and can steal money off people that work hard for it.
Terrible Product No Customer Service
Buyers beware! Terrible Product don’t waste your money.
Very disappointed with this company as the product isn’t true to what they advertise.
The sunglasses I received were far too big for my face and slipped of my nose they look like something you’d get from a $2 shop.
When contacting the company they did not even reply let alone refund.
After reading another review similar I wanted to warn off people from buying these cheap and nasty sunglasses.
Buyer beware- site showcases nice product photography, however, once your products arrive after a 4 week wait you realise they are selling junk.
This business operates like this: customer buys on website at an exorbitant rate, staff take your money and place an order at "X" supplier in China (could be multiple suppliers) and this company ships directly to you from China. You can source the glasses yourself for $5-$10 tops (with shipping) which is exactly what these guys are doing. They do not create their styles or have any hand in the manuf...acturing process. The lenses in one pair do not fit properly in the frame and a screw has cracked a portion of the lens. The other glasses looked to have a metal wire frame online, although, appear to be plastic (or some very low quality, brittle alloy). Came in a dodgy cardboard box, no sunglasses cases. Upon asking the question, customer service was choppy at best. I ended up receiving a full refund without explanation and they never asked me to return the products. All the discounts and rebates (cash back for referring friends of $25) shows how high the margin is on these shades.
Find out how Sunglasses Boutique compares to other Optical Retailers
Know better, choose better.
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.