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Sunline Energy

Sunline Energy (page 2 of 4)

4.7 from 70 reviews · View Statistics

Reviews

4.7

70 reviews
5
(64)
4
(2)
3
(0)
2
(0)
1
(4)
  • Value for Money
    4.8 (60)
  • Customer Service
    4.9 (61)
  • Timeliness
    5.0 (2)
  • Job Satisfaction
    5.0 (2)
  • Rates and Fees
    5.0 (2)
  • Installation
    4.9 (57)
  • Product Quality
    4.9 (60)
  • Return Claim MadeYes (1) · No (57)
  • Warranty Claim MadeYes (2) · No (53)
  • Purchase PriceA$2,524.00 (16)
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Ingrid

IngridGreater Melbourne (Outer), VIC

Fantastic service! Great team. Highly professional

published

No issues whatsoever. Straight forward, simple and fast sign up. The whole process was very easy. Installation within weeks. Professional, friendly staff. Good communication with follow up calls. Tidy workmanship. Couldn’t be better. Highly recommended

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased ZNSHINE 330W
System Size6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Songs of Yvonne -.

Songs of Yvonne -.Greater Melbourne (Metropolitan), VIC

  • Verified customer

very smooth on processing our needs to get the solar..

published

from the beginning i have many flyers and calls to get a solar.. but unfortunately Vic and Sunline have the better offer than others. we dont have enough on the pocket after we get the house. but for the help of them. we easily get it without any problems or issues... Thanks also to the installer and customer service. they are great and very friendly .. Thank you guys!! - Sherwin M.

Customer Service
Value for Money
Installation
Product Quality
System Size6.6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy

We do not have to worry about a thing from start to end of the process. No hidden fees. Just honesty

published

Vik is very responsive and really care about his clients. He made sure that all the processes were clearly explained to us and happy to take calls whenever we have anything to clarify. The installation process went very smoothly. Vik called us up to remind us to check our solar bill and let him know if we are getting the rebate and the benefit. Couldn't ask for a better team to rely and work with. Highly recommend.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy
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Maria

MariaGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Good Service from Sales to Service

published

Beginning with Vik from sales, he was professional and knowledgable. All questions were answered in a timely and professional manner. Vik explained the whole process from sales to installation thoroughly and he was happy to answer all my queries. The installation team were professional and done a great job installing the solar panels.
I recommend Sunline Energy for their ease and efficiency in their customer service.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$2,225.00
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1 comment
Sunline Energy
Katie W.Sunline Energy

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Good service with prompt response

published

Sunline is good in their work and very competitive in current Solar market. Installation team is very friendly and responsive.
Would recommend to go to Sunline for their efficient customer service and responsiveness.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
  • Verified customer

Good service with competitive prices across market

published

Sunline has been doing good work in terms of sales and service, especially, the sales team has done a great job in providing all the necessary information starting from quote till installation. The installation team also done a great job in fixing up the panels and providing necessary information to set up mobile app service.
With these positives,there is one minor downside with communication of hidden costs. For instance, the network meter change charged by every energy provider has not been communicated upfront by the Sales team which comes in as a surprise for end consumer. I wish Sunline fixes this for all future customers. Otherwise, I would highly recommend to go for Sunline for their amazing work and competitive pricing.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy
  • Verified customer

On time delivery , on time installation, excellent in functionality.

published

Installation was completed in just 2 days . We had no issues with the company and there was excellent coordination between the installer and the Sunline Energy. Installers were very good and the work was perfect. Neat and sleek.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$3,000.00
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1 comment
Sunline Energy
Katie W.Sunline Energy
Dario and Tania

Dario and Tania

  • 2 reviews
  • 1 like

Sunline Energy - Sales and Service

published

Very happy with the service provided by Sunline Energy regarding the job which was completed at the home of my elderly parents. Sales and installation was all done in a very friendly and professional manner. Special thanks to Mick and Steve.
Even though we narrowly missed the government rebate cutoff date, Sunline Energy honoured the rebate. Very happy and appreciative that they really looked after my Mum and Dad.
‘Thank-you’ Sunline Energy.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy

Amazing service on solar installation

published

Amazing service done by the Sublime Energy. Great and reliable Consultants. Specially thanks for Vik and Mick. Happy with the overall service and the outcome. Would highly recommend to go with Sublime Energy.
Before installing the solar, my electricity bill was around $300 per quarter and after installing 6.6kw solar system I received $64 credits for the first quarterly bill.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Panel Purchased Canadian
Purchase PriceA$2,450.00
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1 comment
Sunline Energy
Katie W.Sunline Energy
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GurumoorthY Paulraj

GurumoorthY PaulrajGreater Melbourne (Outer), VIC

Excellent sales and satisfying

published

Kind sales person, very organized, kept the commitments, cost effective, understanding, informative, timely, response or, responsible, customer centric. Overall I am very happy to with with Vik and referred few of my friends

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian Solar Mono
System Size6 KW
Purchase PriceA$500.00
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1 comment
Sunline Energy
Katie W.Sunline Energy

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Lisa H.

Lisa H.Southwest, VIC

Sunline Energy! Avoid at all costs!

published
Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy

My second time around.

published

This is my second set of solar panels installed by Mick and his staff, always very professional and with a minimum of fuss. All paperwork prepared and completed by his staff. Very neat and tidy job, I will have no hesitation in recommending him to my clients.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy
Ishan Sachdeva

Ishan SachdevaGreater Melbourne (Outer), VIC

Good communication and on time service

published

Happy to have solar panels installed from Sunline Energy. Panels were installed well on time while my friends were still waiting for the appointment. Panels are of good quality and generating energy very well. Inverter is also very good.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size5 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Shankar Mohan

Shankar MohanGreater Melbourne (Outer), VIC

  • Verified customer

Awesome.. Saved lot of money

published

Service provided by Sunline Energy was too good. The installation is perfect that I always get more power generated compare to my friends in the same street who has same panel and inverter. Prompt communication and clean work. Would refer Vik and Sunline to my friends always.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Panel Purchased Seraphim
System Size6.6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Randell

RandellSouth East Queensland, QLD

  • 3 reviews

Excellent service.

published

Had fantastic salesman to work with. All communications were prompt and accurate time frame. Would be happy to use Vik and Sunline again. The job looks great, no complaints from tenant. Thanks Vik!

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy
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sourav d.

sourav d.Greater Melbourne (Outer), VIC

Wonderful experience and a great product

published

Very straightforward
The guy was on time and installed the panels with minimum disruption
Cleaned up afterwards
Great end to end experience
Vik was extremely helpful and went through the whole process in detail

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$4,500.00
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1 comment
Sunline Energy
Katie W.Sunline Energy

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Harpreet S.

Harpreet S.

  • 2 reviews

Great team with quality work.

published

I did my Solars with Sunline three months ago and writing this review after first electricity bill after installing solar panels from them.

I really liked the way whole process went very smooth without any confusion. Whole process was explained to me beforehand without any hidden stuff and sunline happily customized their offerings as per my need and requirements without any cost.

My first electricity bill after solar panels was -28 coming down from $350 every quarter.

Highly recommended and genuine team to deal with.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size5 KW
Purchase PriceA$0.00
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1 comment
Sunline Energy
Katie W.Sunline Energy
Lobin

LobinGreater Melbourne (Outer), VIC

  • Verified customer

Quick and neat service

published

The whole process was well explained, a clean and safe installation and very easy to communicate with the company before and after installation. Vik was very helpful during the process.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian solar, goodwee inverter
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1 comment
Sunline Energy
Katie W.Sunline Energy
Saravanan J.

Saravanan J.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent service - No hidden tricks - straightforward delivery

published

Knowledgeable sales person Vik, patient in explaining each and every question in detail. Pros and cons of different solar panels and inverters.
Able to install best panels and inverter with no upfront cost with some other providers ask 500 $ for same setup.
Professional installation team. They explained the benefits of putting panels on both sides as my house is north facing.

So far no complaints and happy that went with them. All paper works are clean. Excellent service. Highly recommend

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim and sungrow
System Size6.6 KW
Purchase PriceA$0.00
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1 comment
Sunline Energy
Katie W.Sunline Energy
Garry M.

Garry M.Greater Melbourne (Outer), VIC

Professional Friendly Very Knowledgable Installers, Excellent Company.

published

From Sales to Install, very satisfied.

I am also in the trade industry, I know pretty well good service from bad ones from a perspective of a client and a business owner. Sunline Energy is a good company, great people, great service.

Highly recommended.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Fronius
System Size6.6 KW
Purchase PriceA$5,000.00
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1 comment
Sunline Energy
Katie W.Sunline Energy
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Questions & Answers

Michael Z.

Michael Z.asked

Who are the best people to instil
Solar energy

1 answer
Sunline Energy
Katie W.Sunline Energy

Hi Michael, if you live in Victoria we recommend SunLine Energy for your solar installation. For a quotation email us at info@sunlineenergy.com.au with your requirements, or feel free to ring our office on 1300 767652.

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