Reviewer Photos & Videos
Happy with shutters and installation service. But not Happy with Sales Man Tony.
Tony was very kind and helpful until we got the quote and had the shutters installed.
After installation we had one door left and we thought to have that done as well. I called the salesman to negotiate for the security door but Tony was very rude to me, he assumed we asking him to give that door for free.
He didn’t listen properly and after that we tried many times he didn’t pick my call. Not happy with his customer service at all. So please be careful everyone he can be very friendly to make you to agree for the service and he won’t have time to talk to you afterwards.
Good old customer service
Super pleased and impressed by this company
Price was excellent, staff lovely from start to finish. Nothing was too much, highly recommend this company. Professional and customer focussed, excellent service
Great value for money
I was recommended to use Sun Line and I am very satisfied. Great price and installation was done well. Ordered and complete within a few weeks. I will be using them again for outdoor blinds when I need to replace the existing blinds.
Sunline roller shutters No:1
Six years ago Sunline installed 12 remote controlled R Shutters. Two weeks ago I call them to remove one ( I will build a pergola). They ask me to wait 2 weeks and yesterday they come and fixed it. They do Quality job and always first class material. My be a bit expensive then others but it is worth it. Have a look in your suburb and you will see that more than 90% of the installed roller shutters have Sunline Logo sticker on them. I took photo from there new factory and will upload here for people to see who will deal with when you buy roller shutters and external blinds.
Recommend to everyone
Salesman walks the talk but installation is poor
I wanted to install shutters to block out light and heat. Had to come out twice to fix! Still have light coming through the sides and bottom. They told me to get up on a ladder and caulk it myself! Terrible service and the person who came to measure & install could not speak a word of English. Actually bought his wife as an interpreter - she doesn’t even work for Sunline. It was so weird that it’s just ridiculous. When dealing with the issues, customer service were so rude. I’ve reported them to consumer affairs. Do not waste your money. I wish I’d looked at reviews before purchasing. This has been the most stressful experience and I still have to get up and fix them myself. I can’t believe the audacity of them.
Best service ever!!
From initial enquiry to completed job..totally professional..extremely helpful..awesome service..amazing product at realistic not over blown pricing! Great team..industry should be awarded
AW..west suburbs vic
I wish to thank you "Tony , Shunline Roller Shutter ". He gave me good advice and help me to to chose the correct products. The tradie did good job for installation. overall great experience.
Very happy, Tony was very professional, with great advice, great price and the tradie people that fitted the shutters were great too
Highly recommend, ask to speak to Tony
He's your man !!!
The reviewer stated that an incentive was offered for this review
Sun Line Roller Shutters
Very happy with our new products and dealings with company. Everyone turned up when they should and sevice was exceptional. Installers and sparkies did a very good, non intrusive installation.
Great, very happy with our shutters
My husband and I were happy with our dealings with Sun Line. The sales person Tony was helpful and friendly, and recommended shutters and grills that ended up looking great. The installer Steve was also nice as were the sparkies. Everyone showed up on time too. The cost was good compared to other quotes we got. We weren't 100% sure roller shutters were the best idea (mostly bought for security but figured they might look ugly with arched windows) but they look fine on our house, our room is pitch black and quieter during the day (we both do nights so its great for sleeping during the day) and it's very handy that I can control them with the remote. Thanks!
I had a real great experience with Sunline Shutters and Tony around 7 Years ago. Service was outstanding with minimal delays. I recently added Sunline Shutters to my home and again. Tony was very helpful and very knowledgeable with their product. I was not disappointed, even after changing my mind which windows should have shutters, Tony was very understanding and eager to help and accommodating with timeline schedules for our situation. Again I like to say that I really recommend Sunline Shutters and Tony is a asset to the company.
The new shutters installed look and work wonderfully.
Just had our roller shutters installed right from the start when Tony came out to measure and quote to the installer Skye and the electrician Chris we very happy with the service provided.Keep up the good work Sunline highly recommend.
- Verified customer
Excellent product, great installers
Ordered a new roller shutter from Sunline.
Excellent buying experience.
Looks and performs really well, excellent price and completed professionally in a timely manner.
The bedroom covered is much more secure and the look of the blind looks very attractive. Highly recommended.
Loving the shutters
ProfessionalCompany ,organised,you deal with the same person from start to finish,quick responses,instalation and completion as they promised,and on time, they called me throughout the job on progress.Would use them again .
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