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Sunline Roller Shutters

Sunline Roller Shutters

3.5 from 59 reviews · View Statistics

Reviews

  • Product Quality
    1.0 (2)
  • Return Claim MadeYes · No (2)
  • Customer Service
    1.0 (2)
  • Warranty Claim MadeYes (0) · No (1)
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Eleanor Hunter

Eleanor HunterGreater Melbourne (Metropolitan), VIC

Salesman walks the talk but installation is poor

published

I wanted to install shutters to block out light and heat. Had to come out twice to fix! Still have light coming through the sides and bottom. They told me to get up on a ladder and caulk it myself! Terrible service and the person who came to measure & install could not speak a word of English. Actually bought his wife as an interpreter - she doesn’t even work for Sunline. It was so weird that it’s just ridiculous. When dealing with the issues, customer service were so rude. I’ve reported them to consumer affairs. Do not waste your money. I wish I’d looked at reviews before purchasing. This has been the most stressful experience and I still have to get up and fix them myself. I can’t believe the audacity of them.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRavenhall
Warranty Claim MadeNo
1 comment
Sunline Roller Shutters
Sun Line Roller ShuttersSunline Roller Shutters
Cherie T.

Cherie T.Greater Melbourne (Metropolitan), VIC

Crappy customer service and installation

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all Sunline Roller Shutters reviews

Questions & Answers

Penn

Pennasked

Can you purchase replacement winder?

2 answers
David
David

Mine are electric. Not really sure. Dont want to ask them to be truthful.

Vlado T.
Vlado T.

yes, you can. Go to Sunline shop in Ravenhall or Epping

Get an answer from our members and Sunline Roller Shutters representatives

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