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Sunline Roller Shutters

Sunline Roller Shutters

3.5 from 58 reviews · View Statistics

Reviews

3.5

58 reviews
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (1) · No (1)
  • Customer Service
    3.5 (2)
  • Warranty Claim MadeYes (2) · No (0)
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Howard

HowardGreater Melbourne (Metropolitan), VIC

  • 14 reviews
  • 6 likes

Bad quality of window roller shutters, T-spring broken down just after 2 years

published

A T-spring was broken down just after 2 years on low usage. I was quoted $190 to replace in a second storey window.

I only close roller shutter in winter and windy days. The quality of Sunline's roller shutters is not acceptable. Sunline offers 1 year warranty on labour and 2 years on parts. Imagining a breakdown each year, how we afford to keep paying for repairs. Sunline's roller shutters are not recommended. Go to other providers who offers better quality.

Here is a video for how to replace T-spring.
https://www.youtube.com/watch?v=_i_LDOC4mxk

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
Michelle

MichelleGreater Melbourne (Inner), VIC

Sun line Roller Shutters

published

Great customer service, But not so great when they stop working or get stuck. The wait is too long to get them fixed. (Before and after Covid pandemic) They've gone bung one after the other in the last 2 weeks. Some stuck down and I'm having to use more electricity by keeping the lights on. Too scared to use the other shutters in case they too go bung. Have 8 all up and 4 not working.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRavenhall
Warranty Claim MadeYes
See all answers
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Questions & Answers

Penn

Pennasked

Can you purchase replacement winder?

2 answers
David
David

Mine are electric. Not really sure. Dont want to ask them to be truthful.

Vlado T.
Vlado T.

yes, you can. Go to Sunline shop in Ravenhall or Epping

Get an answer from our members and Sunline Roller Shutters representatives

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