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Sunmate Solar

Sunmate Solar

4.7 from 38 reviews · View Statistics
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Reviews

4.8
31 reviews
  • Value for Money
    3.3 (4)
  • Product Quality
    3.3 (4)
  • Return Claim MadeYes · No (4)
  • Customer Service
    3.5 (4)
  • Warranty Claim MadeYes (1) · No (3)
  • Purchase Price$2,674.00
  • Timeliness
    1.0 (1)
  • Job Satisfaction
    1.0 (1)
  • Rates and Fees
    1.0 (1)
  • Installation
    1.0 (1)
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Worst company ever dealt with

published

This company is the worst to deal with from day one, always had to chase Zoe for a installation date. After product was installed has never worked been trying to get a installer out to repair but told there to busy doing other install and will get there when they are free.
So installing new system is more of a priority then fixing a faulty unit from previous install which to date was installed 4 weeks ago.
Have been reported to clean energy council and they are currently under investigation.

i would stay very clear of this company i wish i had

Value for Money
1/5
Product Quality
1/5
Trustworthiness
1/5
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeYes
Purchase Price$2,849.00
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Solar installation

published

The service was quite impressive . I had interacted only with one person and that's a lady named Zoe who was extremely helpful in providing the best help and information . She was very prompt and guided me very well . All documents were sent in timely. She also did a good follow up with me , my service provider and also the agency who installed the system . Overall it was a stress free deal and I wouldn't hesitate in recommending these people. Good going guys. Keep up the good work and thank you for that . Cheers !

Value for Money
4/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Jinko
Warranty Claim MadeNo
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Well dun boys

published

Jorden at sun mate is the man got it dun within a reasonable price and time and the installation people were very good

Value for Money
4/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
System Size9.9 KW
Panel Purchased Solis
Warranty Claim MadeNo
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Jeremy G.
Jeremy G.Perth, WA

Sunmate Solar

published

Sunmate solar great service and product range. Was installed in one day and happy with the price and customer service.

Value for Money
4/5
Product Quality
4/5
Trustworthiness
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$2,499.00
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Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected and Hybrid
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