- Verified customer
So happy I took the call
When Shaun rang me last year and I joined I didn’t think much of it. I saved a bit on fees, they adjusted my investments and that was that. Last week though I compared my super to my wife’s super and I quickly realised how good these guys are. Her super nosedived, mine has been steady. Through this whole Coronavirus they have been great. Calling all the time, messaging, keeping me up to date. Great communicators and very supportive.
So helpful when help and support is needed
I have found when I need help, support is only a phone call away.
Every person I have spoken to is friendly and willing to help.
Even when they are unsure of a answer, they will always call back with the information that is needed
Initially, not a fan. SAA approached me, with offer of free super check. Once I understood their operations and they understood my feelings we have moved forward as one. On several occasions I made requests and with quick, professional and friendly response they have had the issue/task sorted in house or have recommended external sources which also have been professional and pleasurable to deal with.
So as the title says, would recommend and have.
Every thing is explained to a T, so easy to understand what is going on today in this world and definitely reassuring that i have them to look after my superannuation
Very polite, clear and understanding of my situation.
Excellent company looking after my needs
Well Informed about progress
I'm glad to be updated on how things are proceeding & receiving honest advice, which is not always the case from my experience. Being able to sort things out over the phone & sign e-signature documents is a breath of fresh air, rather than the usual barrage of paper forms that so many companies persist with in this era.
Phenomenal service thank you
James and Isaac went above and beyond to ensure I'm aware of everything and explain everything to me. No obstacles when it came to explaining anything at all.. Super James was super funny and both were a pleasure to talk to thank you both so much. I have typed over 50 words lol
Very happy with the service provider, Always updating sending emails calling us friendly staff, Making sure that they understand everything. Very happy with this company me and my husband highly recommended.
The reviewer stated that an incentive was offered for this review
Questions & Answers
A friend who uses you guys said that there is a way that you can get paid for dropping your kids to school. Is that true?
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