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Superannuation Advice Australia

Superannuation Advice Australia

4.8 from 631 reviews · View Statistics

Reviews

  • Transparency
    4.8 (522)
  • Customer Service
    4.9 (537)
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  • Verified customer

So happy I took the call

published

When Shaun rang me last year and I joined I didn’t think much of it. I saved a bit on fees, they adjusted my investments and that was that. Last week though I compared my super to my wife’s super and I quickly realised how good these guys are. Her super nosedived, mine has been steady. Through this whole Coronavirus they have been great. Calling all the time, messaging, keeping me up to date. Great communicators and very supportive.

Transparency
Customer Service
Incentivised ReviewNo
1 comment
Superannuation Advice Australia
Super Advice AustraliaSuperannuation Advice Australia
Fateful S.

Fateful S.Richmond-Tweed, NSW

  • 2 reviews
  • 2 likes

Great

published

Both very helpful, friendly and thorough.
One thing I forgot to ask and am very interested in.
Part of my super being invested in to cryptocurrency. Bitcoin or altcoin
Is this a possibility?
I know of super companies that you can manage yourself which allow you to invest in Bitcoin.
Can part of my super go in to crypto?

Transparency
Customer Service
Incentivised ReviewNo
Sleepless

SleeplessMid North Coast, NSW

  • 2 reviews

Pushy Phone Sales

published

Answered mobile at work as it looked a familiar number and copped sales rep Ben.
After politely letting him know how busy I was, he wouldn’t listen and became very persistent & smart mouthed.
Take no for an answer ! He obviously just interested in a commission and not my best interest. I wonder If this is accepted culture and reflects the organisation’s core values?

Customer Service
Incentivised ReviewNo

Worthwhile experience

published

Very helpful session. I was able to book a time that suited for the review which was appreciated.
Very informative and Amy was exceptional in her customer service.
It seems no problem in regards to superannuation can't be handled. Thankyou

Incentivised ReviewNo
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My future retirement

published

Focus on being factual and objective . Don’t use aggressive language and don’t post personal details , have always kept me updated with the stock markets to let ask me if I wanted to change my risk or move my stocks

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Customer Service
Incentivised ReviewNo
iain L.

iain L.Metropolitan Adelaide, SA

Good stuff

published

This is great as i wouldn’t normally have the time to do the research required to find what’s best for me
Most definitely a painless process and i would recommend it to friends and colleagues

Customer Service
Incentivised ReviewNo
James

JamesWestern Australia

Great customer service.

published

Very helpful and understanding. Communicated all aspect and helped with my understanding of the superannuation process. Felt very comfortable with the process and communicating areas that I was struggling to understand... thank you

Transparency
Customer Service
Incentivised ReviewNo
Kristie H.

Kristie H.Peel, WA

Annual

published

The girls were very polite and helpful. The girls went through my super and how it has travelled over the last twelve months and my insurance policy with mlc. Very happy with the service

Transparency
Customer Service
Incentivised ReviewNo
Corina

CorinaGreater Melbourne (Inner), VIC

Great service. Lovely people

published

Staff look for what is best for you and your money. They make sure you Invest in what you need to get the gain you want. Great company. Highly recommended.

Transparency
Customer Service
Incentivised ReviewNo
Wendy

WendyNew South Wales

Pleasant people

published

Service was pleasant and professional it was easy taking and understanding, I felt at ease and feel they will act in my best interest.
I would recommend this super fund to others.

Transparency
Customer Service
Incentivised ReviewNo
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Super Review

published

I'm very happy with the service being provided, they are very clear and straight forward and I have every confidence in BT Panorama looking after my super, thank you guys for all your help.

Incentivised ReviewNo

Terrible

published

The advice received would have stripped thousands of dollars from my super every year.
My personalised Statement of Advice was filled with buzz words and grossly misleading information.
Complaints to management were met with smug and dismissive responses.
They should be ashamed. How do these people sleep at night?
Hang up the phone now and your hard-earned retirement savings will be hundreds of thousands of dollars ahead compared to Superannuation Advice Australia victims.

Transparency
Customer Service
Incentivised ReviewNo
Alfred Mutale

Alfred MutalePerth, WA

  • 2 reviews
  • 1 like

Great and professional advice

published

Chrissie and the team are so professional and thorough in professional advice regarding superannuation. Very honesty and patient in providing advice with client’s interest at heart. Since thanks to you Chrissie and the entire team. Mutale

Transparency
Customer Service
Incentivised ReviewNo
Kylie

KylieWestern District, VIC

Great help, yay

published

Staff were friendly, courteous, helpful and spoke in language I understood (not too technical) they were patient, my investment is in good hands, thankyou Marcus and Jamie, lovely to work with

Transparency
Customer Service
Incentivised ReviewNo
Jamie Parker

Jamie ParkerPerth, WA

  • 2 reviews

Account maintenance

published

I found the process quick and efficient. As a financially illiterate person I found that the people that I spoke to were friendly, their explanation of the account was clear and they were very helpful.

Transparency
Customer Service
Incentivised ReviewNo
Emma

EmmaSydney Surrounds, NSW

Updated: My Experience

published
Transparency
Customer Service
Incentivised ReviewNo
Financial Planning Services

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Emily

EmilyMetropolitan Adelaide, SA

  • 2 reviews

Friendly service

published

So far I have spoken to Matt, abby, ruby and Krissie and all have been fantastic to talk to, really personal but in a professional way. I feel as though they have gone above and beyond what I thought I was going to get out of this so far!

Transparency
Customer Service
Incentivised ReviewNo
Jodie

JodieSydney Surrounds, NSW

Professional and Polite customer service

published

Both Briana and John were lovely. Very professional and great customer service. Understanding of my needs and making sure I get the right products for my needs and not at all forceful.

Transparency
Customer Service
Incentivised ReviewNo

Great service

published

Both James and Marcus were very pleasant and helpful , they were very knowledgeable concerning my policy, and the way forward for the next 12 months and beyond.
Thank you James and Marcus

Transparency
Customer Service
Incentivised ReviewNo

Great

published

Wasn’t too sure whether it was legit or not but after doing some reasearch and got more into it I’m glad I went along with it, will be good to know I’m being looked after for my future financial situation. It’s something we can take for granted!

Incentivised ReviewNo

Great service

published

SAA has done more for me over the short time I have been with them than the previous one done in the many years I had been with them. Yes

Customer Service
Incentivised ReviewNo
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Questions & Answers

David Muliaga

David Muliaga asked

Hi my name is David Muliaga and I have lost super can you help put it all together and give me a full detail amount and also advise me on which is the best super fund to put it in to.

No answers
teresa atkin

teresa atkinasked

Can someone tell me roughly how much the charges are to set up everything, I know every situation is different, just a rough guide. thanks

No answers
RLynne

RLynneasked

How long will my Super of $250,000 last, moderately defensive & drawing $30,000 a year

No answers

Get an answer from our members and Superannuation Advice Australia representatives

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