What a team
Although we have not used the team and had to cancel at the last minute. Mario went out of his way to assist us with this issue from delivering boxes to my daughter to the booking. Nothing too big for him. Thank you Mario from the bottom of my heart. Heathet
Surcharges without notice and misleading or deceptive. Prices are not honoured and increases of costs arent acceptable when clearly contract terms have set price. I would not recommend fees being charged without consent
Missing lock and stolen items
Like others on here a horrible experience from start to finish. But what made it all the more disgusting was the lock I purchased from them not being on the container when we got it back, no one being able to explain how it was taken off, and items missing from inside. And then to make it worse Im told I am lying and that the movers remember the job 8 months prior and remember everything that did and didnt go in - they are a joke.
Will chase them through the courts now.
Really appalling service
We went with super cheap storage great price but you can never access your pod. They are told us two days. Yet this simply wasn't true. It was a lie! They then said 6 days notice. Due to this I would definitely not recommend them. Notified them Thursday and they said we couldn't access till Tuesday! A funny two days! I would not recommend choosing them.
Service was excellent.
The service was prompt for both pickup and delivery of module. All staff were courteous with good knowledge of service.
Easy, convenient and well priced
Was very easy to organise, getting everything packed professionally to maximise the space meant I didn't have to worry about how to fit things in. Recommendations for removalists when moving interstate was great and allowed a seamless delivery with the removalists being able to load directly from the storage facility.
Convenient service, competitive prices
We left our belongings with "Supercheap Storage" when we had to leave Australia for one year.
Everything went smooth and hassle-free, no last minute bad surprises whatsoever.
I cancelled booking for access to storage and booked it for another day. The customer service heped me and also sent confirmation email. Thank you.
They are great
Supercheap Storage has always been so helpful...especially Jo she is wonderful...nothing is ever a problem for her thanks Jo for being so lovely
it's no drama
it solved my problem and cheaply. staff very helpful, also polite and friendly.if anyone was in my situation i would highly recommend them
Essential but wish was a bit cheaper for long haul tenants
I am a long term user wish it was a bit cheaper or more easily accessible so can visit and perhaps clear out stuff don't need anymore.
Easy and reasonable
No mess no fuss and they can accommodate me. Their staff are pleasant and thoughtful. I have needed re-packing and forgot to advise them I had changed my banking details and all was forgiven and easy. They also re-packed my framed paintings which I had overlooked.
They were GREAT!
Three pickups over 3 months to move out and one delivery date for everything.
It all went to plan and the movers were punctual, professional and really great guys.
Good service & idea
Service was ok & did advise when deliveries were been made. Office and delivery personnel were very helpful every time I called
Reliable & efficient
The service works for us as we move around a lot, and store in between. Have used twice now with no problems.
Awesome! Affordable and excellent service! Friendly Staff!
Excellent service. The pick up went smooth, very considerate driver. The drop off was even great, the driver call us an hour before his arrival. Got on the location on time and even help us to unload as it suddenly rain. Very nice and friendly staff. They accommodate my changes n schedule. And the price, very affordable!!!!
fantastic service, easy to deal with
i transferred my stuff from storage in perth to sydney whilst i was overseas. they helped arrange storage in sydney and helped with the transfer of my stuff with removalists without me being there and all of my stuff was placed in the new storage site in sydney with ease. i could access my storage very easily with minimal fuss and virtually no notice, they made everything easy
Excellent Service and incredibly efficient -No hassle moving and storage
The guys at Supercheap were fantastic. No hassles organising the packing date, the guys who came to pack were on time and incredibly fast. All in all great service.
Cheap storage and moving solution
Really great option in a world of very expensive storage establishments.
Friendly and obliging staff helping you with the storage and moving.
Would recommend to others.
Fantastic Customer Experience
I had my belongings in storage with Supercheap for over 12mths. They turned up to my house with the storage container, helped me load it then were off in under an hour. Very efficient and friendly service. I had friends access the unit to get some of my belongings out on multiple occasions. Every time the process was simple and easy to organise. I would not hesitate to recommend Supercheap Storage to anyone! Special mention to the lovely Jo whose willing assistance on a number of occasions was greatly appreciated.
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