Superdraft

Very happy with the service and support given to us

I worked with Roy Hodgson for design advice and the council planning approval process. Roy was very knowledgeable, a great communicator and very generous with his time. I would highly recommend him to anyone.

Superdraft helped us with every process of our design and pre-build requirements. They sought all services needed and made it easy to find relevant documents with the helpful dashboard.
Unfortunately our specific architect that they assigned us was a poor communicator which made some steps come as a surprise, but superdraft themselves were transparent and easy to deal with.

Superdraft’s design consultant Francis and team are professional, caring and friendly. They listen to the clients vision and turn this into a design reality! We could practically see ourselves living in this dream home! Thank you once again!

I got hooked up with a great draftsmen and engineer. Their work was first rate. They listened, designed, made changes and delivered. The superdraft back end was clumsy at all times. The portal was confusing and unhelpful so we reverted mostly to email. The superdraft invoicing process was unclear particularly with design changes, but we mucked through.

Very helpful, very easy to understand no hidden costs happy customer

After requiring some ad hoc drafting at short notice, we found Superdraft to be very responsive and affordable. Toby was very clear and transparent about the services provided. Our designer, Fred was very efficient, professional and friendly. Would not hesitate to use in the future

Initially concerned about virtual, yet the process is more effective and intuitive. Tracking progress, building a relationship with Viken proved to be beneficial over time. Iterations to avoid cost with Viken being open minded and responsive. The roadmap for the overall end to end process and what part Superdraft can assist with and what is separate and timely such as permit for council plans and building permit could be clearer. Pleased with the result.

All the bells & whistles to sign you up!! Mr Neil Brooke’s. Then they hardly want to know you. Was promised the world but obviously didn’t read the fine print. Turning out it’s going to be extremely expensive. From being told we’ll take care of this. Extra here, extra there & it keeps going on. Need to complain to get anything done. Do your home work small starting price escalated very quickly. Extremely disappointed & they don’t care. Compare prices as quotes I’m starting to get for all the extras are looking like going to be a lot cheaper. Ho...

I worked with designer Gary to get our extension plans drawn up for certification with the council. Gary was pretty responsive, we had a couple video calls to get the job done. No fuss, which I appreciated. The plans were appropriate for the certifier, no issues. Superdraft were helpful explaining the whole approvals process as this was our first time. The admin team were slightly irritating, there are a lot of them but none of them actually help.

Paid Superdraft to design house but after for weeks no work being done except the standard templates created. Called them I was passed from one party to another. When I cancelled they promise refund which have not happened. Submitted consumer complain two week ago. Escalating now.

We engaged Superdraft to help us draw up plans for a complete renovation. We had an idea of what we thought was possible & we were excited to get Superdraft’s professional / design expertise.
We asked that the design be drawn as a ‘complying development’ to eliminate the need for a lengthy DA application.
Our experience with the draftsman was slow & non specific… he added no ideas / refinement to our plans. The plans we received were totally uninspiring & were NOT
drawn to comply as a complying development as was our initial brief.
We are no b...

We worked with Saimon for our project and every step of the way was easy even when we ran into hiccups. Saimon was always available on the phone and came out to site several times, he was able to translate our vision easily. Would highly recommend!

We are happy that every step was quick and on time, communication is great with all the staff
Feedback from all the professionals was on time
Also assisting us with questions we had
Great work

I contacted Superdraft to arrange for plans for a home office. They were very informative and friendly. Their online system is wonderful to use. The team are very friendly and helpful. Vic came to site to measure up and listened to everything we wanted. Nothing was an issues.