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Star Cruises
SuperStar Virgo, SuperStar Gemini (See All)Booking process easy , no problems with any cabin accommodation..Always love the onboard experiences with the crew & the variety of shows.Some cruises we don't even go ashore as the onboard life is just fantastic .Food is always awesome & great variety as well, no one should complain about the different dishes & freshness or service by very pleasant & helpful staff.. Great value for money & good to see Virgo is expanding her cruise experiences to Manila & Japan. We still have contact with crew members from 8 / 10 years ago..Great memories.
Booked superstar Gemini cruise to high seas online.
It was excellent experience.
Food was very good, staff were courteous. There was nothing wrong in the entire trip.
Only a small improvement would be the dj. He played slow Beats. This is specific to Bollywood disco organised.
We did a 4 day cruise from Singapore to Penang and Langkawi. We travelled with our 11 and 8 year old sons. Our sons have never cruised before, although my husband and I have. After reading the few reviews that I could find I had low expectations for this cruise. There is much to enjoy on this ship, however there is also much to complain about. We really enjoyed our trip and did our best to overlook the annoying factors. Like I said we had low expectations, so we expected things not to be the same as our previous cruising experiences.
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Crews - no customer service skills - no greetings and just takes away everything from table without even asking..
Food - not at par to restaurant standards
Facilities - old
Room - dirty and very old, can be refurbished a bit
Definitely first and last experience, this would totally ruin your vacation. Not recommendable!
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We took a 3 day cruise from Singapore 17-20 May 2016. It was a pleasant cruise with many Indian families of 2 or 3 generations and some Asians and a few westerners, like us, in calm seas.
The ship was clean with very good public areas like theatre, lounges and pool areas, though the cabin decor was dated. Excellent international food in the Bella Vista restaurant and high quality entertainment in the theatre. We enjoyed our cruise..
Had a great time of the Superstar Virgo. Never had any food on the cruise that I did not enjoy. Staff are very friendly. Rooms cleaned daily and if you ask nicely the staff will make an amazing swan for your bed out of towels.
I'm Amit Khandelwal from India, in cruise bel boy service is very bad, and vegetarian food is third class they take money for all show, kindly concentrate on all services your ship.
Thanking you
Amit Khandelwal
Feels more like a ferry (with no destination) than a cruise ship.
Our cruise started from Singapore, then docks at Port Kallang the next day, and back to Singapore the following day. Port Kallang (Malaysia) has nothing in it and it is about an hour away from Kuala Lumpur.
The ship has 2 pools. From their YouTube video, it looks decent but on real life it was tiny. The middle pool could probably fit 8 people while the back pool could fit 5 people.
Food is horrible, we had to wait for at least an hour for dinner at the restaurants.
We went to the "fine dining" restaurant on our 2nd night and saw a waiter picking his nose in front of us.
on the 3rd day, we got tired and tried the paid restaurant, it was better but still horrible.
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Boarded in Nov14.
Being on Cruise for the first time, the experience was something new and unique.
Loved every moment.
The rooms are very small but the food is really good thought they could do with a bit of variety.
The menu was virtually a repeat day after day. I had to go to Chinese restaurant "Dynasty" to avoid the boredom.
The spread was quite good and the fruits too seemed fresh with Watermelons for every meal.
The Tours on the Island of both Penang and Langkawi left much to be desired as the Tour seemed to planned with "Shopp...
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- 2 reviews
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We had previously been on the older Gemini and this one didn't come up to it. Waiting in line for the food, people just pushed in in front of us. Also entering and exiting lifts people walked all over you. One lady was walking and talking to her friends over her shoulder and cannoned into me, nearly knocking me over.
Couldn't buy crisps or souvenirs only very expensive jewellery and handbags, bet they didn't sell many.
Only a few non Asian/Indian people on board. Food good but all Asian or Indian, could get an American breakfast and hamburger, at Blue Lagoon.
Cabin crew good, but not much English. I guess this cruise didn't cater for Aussies! For the amount we paid for this trip very disappointing. Won't go again.
Cruising out of Singapore in March was our 6th cruise and our second with Star Cruises. Our first cruise was on the Super Star Leo - fabulous! This ship didn't rate as highly but was still very good. Because of the proportion of Indian and Chinese passengers, the food was mostly tuned to their taste but the Western meals in the Bella Vista were very good. The variety show was one of the best performances we have seen on any ship. One thing that upset us was the amount of smoking onboard, generally permitted in bars and lounges and even in our c...
Read moreabin we could sometimes smell smoke. Our cabin was very comfortable and we had a terrific Cabin Boy! Navigating our way around the ship wasn't so easy as facilities were scattered on various levels and zones. But on the whole, an enjoyable cruise!Come on Guys we need to back up the Star line.They looked after us Aussies for many a year...
Just came back from Gemini nov 2014..Had a great time..not as good as Virgo..BUT the crew were fantastic & food great..Cabin also larger than Virgo.Shows were fun & teriffic thanks to all the crew & artists..We had a great time & will be back again..Go with an open mind & enjoy it all..Thanks to Myla, TokuSan,and all who looked after us to make it a great cruise..
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We are in our 70 s & did 2 trips on the old Gemini & loved it so much so we decided now we are retired we would do another trip .we knew it wasn't the old Gemini but did expect something similar. The crew - cabins great the food was cold sometimes glasses for cold water were hot. People on board were very rude ,there were only 35 Australians on board & all felt the same as we did ,we could never get in the pool or spa .when we came off we stood for 2 hours to get through boarder control discussting one lady fainted .we have been on star cruises other ships & also on p & o but we must say we did not enjoy this cruise at all cruise on 11-5-14
I also was on this cruise 11-5-14 and agree this ship was such a disappointment. This was our first cruise and had spoken to many people who had been on cruise ships before and expected so much more. ...
Read moreI did this cruise with my 3 children, their partners and grandson. This holiday was our first time being away as a family since loosing my husband to cancer so I wanted everything to be special. It was true there were only about 35 Australians on board and most of the other passengers were rude. The staff were lovely but that was about all that was lovely about this ship. There was little entertainment and the drinks were expensive. The kids club only allowed children to stay on their own at a cost of $12 and parents were not able to stay. My grandson was only 14 mths old and we didnt want to leave him so asked if we could pay and stay but was not able to. I had read bad reviews previously but was looking for a calm water cruise and spoke to my travel agent about the negative reviews but they were assured by the supplier that things were better now. Our second destination was phuket and it was such relief to be off this cruise and at a beautiful resort. We had a beautiful family bonding and the cruise didnt spoil our holiday but I definitely wouldn't cruise with this ship ever again.Date: 11/05/14 – 14/05/14
Ship: Gemini
Destination: Penang & Langkawi
Past FEW experiences with Virgo (and Caribbean): Enjoyable, memorable and satisfactory
Present experience with Gemini: Not enjoyable, unsatisfactory and irate
Reasons:
1. Major event at upper top deck, don’t have a chance to visit the “Observation Lounge”, unable to use the pool as most of the time occupied by the “major event’s” guest and family member. Noisy, rude, cut queue while they are having meals at other restaurants (not designated for them). Don’t give way wh...
we concur with comments posted feb 26 2013 and feb 07 2013. Our cruise departed Hong Kong 26th Mar 2014 for a 7 night cruise to Singapore. Please, please, do not consider cruising on this ship. Crew, whilst friendly, are inexperienced to the extent of being incompetent. Most have little command of the english language and it was pointless complaining about anything as you could not make yourself understood. Food was abysmal and cold and we couldn't wait for a port so we could get a decent meal. The last two Malaysian Islands the ship anch...
Read moreored off held little or no value to the mostly middle aged and elderly passengers. The activities revolved around scuba diving and snorkeling . Suspect this was because the ship did not have to pay port taxes and also to save fuel for two days. Unless you were a user of the Casino there were few suitable activities to keep you entertained at sea. We have experienced many cruises and all have been a joy. This was a NIGHTMARE cruise and we wished we could have disembarked on the 2nd day. There were a few other Australian passengers onboard and those we spoke to had similar comments. Beware Onestar Gemini. nothing sadly everythingQuestions & Answers
What about Star Gemini cruise punctuality....does it gets back to Singapore at mentioned time as my flight is on the same day?
Dear sir/Madam,
Are there water slides at Superstar Gemini??
I'm sorry I really don't know. We are not into the waterslides we are pensioners. But we were very disappointed with the whole cruise. Felt more like a shuttle than a cruise, nothing like the old G...
Read moreemini. No shopping excep in speciality shops which charged ridiculous prices. Hope that helps you. Maybe if you have small children you would enjoy it more than we did. I'd never go there again with this cruise line.Where can we see the vessels and its interior?
you can see it on line on there web site BUT REALLY i wouldnt go on it as its HORRIBLE there is nothing good about it !!!
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Did you write a feedback to Star Cruise? I did, but the reply is not to my expectation.