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Star Cruises
SuperStar Virgo, SuperStar GeminiSee the Best Cruises in 2019 as rated by Australians on ProductReview.com.au.
SuperStar Virgo is a ⭐️ STAR
Booking process easy , no problems with any cabin accommodation..Always love the onboard experiences with the crew & the variety of shows.Some cruises we don't even go ashore as the onboard life is just fantastic .Food is always awesome & great variety as well, no one should complain about the different dishes & freshness or service by very pleasant & helpful staff.. Great value for money & good to see Virgo is expanding her cruise experiences to Manila & Japan. We still have contact with crew members from 8 / 10 years ago..Great memories.
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A holiday to remember
Booked superstar Gemini cruise to high seas online.
It was excellent experience.
Food was very good, staff were courteous. There was nothing wrong in the entire trip.
Only a small improvement would be the dj. He played slow Beats. This is specific to Bollywood disco organised.
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ShellclayMandurah
So much potential
We did a 4 day cruise from Singapore to Penang and Langkawi. We travelled with our 11 and 8 year old sons. Our sons have never cruised before, although my husband and I have. After reading the few reviews that I could find I had low expectations for this cruise. There is much to enjoy on this ship, however there is also much to complain about. We really enjoyed our trip and did our best to overlook the annoying factors. Like I said we had low expectations, so we expected things not to be the same as our previous cruising experiences.
...Read more
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Chrissingapore
Waste of money
Crews - no customer service skills - no greetings and just takes away everything from table without even asking..
Food - not at par to restaurant standards
Facilities - old
Room - dirty and very old, can be refurbished a bit
Definitely first and last experience, this would totally ruin your vacation. Not recommendable!
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A delightful experience
We took a 3 day cruise from Singapore 17-20 May 2016. It was a pleasant cruise with many Indian families of 2 or 3 generations and some Asians and a few westerners, like us, in calm seas.
The ship was clean with very good public areas like theatre, lounges and pool areas, though the cabin decor was dated. Excellent international food in the Bella Vista restaurant and high quality entertainment in the theatre. We enjoyed our cruise..
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Great Cruise and Service
Had a great time of the Superstar Virgo. Never had any food on the cruise that I did not enjoy. Staff are very friendly. Rooms cleaned daily and if you ask nicely the staff will make an amazing swan for your bed out of towels.
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Facilities
I'm Amit Khandelwal from India, in cruise bel boy service is very bad, and vegetarian food is third class they take money for all show, kindly concentrate on all services your ship.
Thanking you
Amit Khandelwal
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Just crap.
Feels more like a ferry (with no destination) than a cruise ship.
Our cruise started from Singapore, then docks at Port Kallang the next day, and back to Singapore the following day. Port Kallang (Malaysia) has nothing in it and it is about an hour away from Kuala Lumpur.
The ship has 2 pools. From their YouTube video, it looks decent but on real life it was tiny. The middle pool could probably fit 8 people while the back pool could fit 5 people.
Food is horrible, we had to wait for at least an hour for dinner at the restaurants.
We went to the "fine dining" restaurant on our 2nd night and saw a waiter picking his nose in front of us.
on the 3rd day, we got tired and tried the paid restaurant, it was better but still horrible.
...Read more
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Srikanth MatrubaiBangalore, India
Good could have been Great
Boarded in Nov14.
Being on Cruise for the first time, the experience was something new and unique.
Loved every moment.
The rooms are very small but the food is really good thought they could do with a bit of variety.
The menu was virtually a repeat day after day. I had to go to Chinese restaurant "Dynasty" to avoid the boredom.
The spread was quite good and the fruits too seemed fresh with Watermelons for every meal.
The Tours on the Island of both Penang and Langkawi left much to be desired as the Tour seemed to planned with "Shopp...Read more
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Gale R
- 2 reviews
- 2 likes
Disappointed
We had previously been on the older Gemini and this one didn't come up to it. Waiting in line for the food, people just pushed in in front of us. Also entering and exiting lifts people walked all over you. One lady was walking and talking to her friends over her shoulder and cannoned into me, nearly knocking me over.
Couldn't buy crisps or souvenirs only very expensive jewellery and handbags, bet they didn't sell many.
Only a few non Asian/Indian people on board. Food good but all Asian or Indian, could get an American breakfast and hamburger, at Blue Lagoon.
Cabin crew good, but not much English. I guess this cruise didn't cater for Aussies! For the amount we paid for this trip very disappointing. Won't go again.
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JemimaMelbourne
Great little ship and cruise!
Cruising out of Singapore in March was our 6th cruise and our second with Star Cruises. Our first cruise was on the Super Star Leo - fabulous! This ship didn't rate as highly but was still very good. Because of the proportion of Indian and Chinese passengers, the food was mostly tuned to their taste but the Western meals in the Bella Vista were very good. The variety show was one of the best performances we have seen on any ship. One thing that upset us was the amount of smoking onboard, generally permitted in bars and lounges and even in our c...Read more
abin we could sometimes smell smoke. Our cabin was very comfortable and we had a terrific Cabin Boy! Navigating our way around the ship wasn't so easy as facilities were scattered on various levels and zones. But on the whole, an enjoyable cruise!Similar opinion? Write a review on ProductReview.com.au!
Come on Guys we need to back up the Star line.They looked after us Aussies for many a year...
Just came back from Gemini nov 2014..Had a great time..not as good as Virgo..BUT the crew were fantastic & food great..Cabin also larger than Virgo.Shows were fun & teriffic thanks to all the crew & artists..We had a great time & will be back again..Go with an open mind & enjoy it all..Thanks to Myla, TokuSan,and all who looked after us to make it a great cruise..
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Very disapointed
We are in our 70 s & did 2 trips on the old Gemini & loved it so much so we decided now we are retired we would do another trip .we knew it wasn't the old Gemini but did expect something similar. The crew - cabins great the food was cold sometimes glasses for cold water were hot. People on board were very rude ,there were only 35 Australians on board & all felt the same as we did ,we could never get in the pool or spa .when we came off we stood for 2 hours to get through boarder control discussting one lady fainted .we have been on star cruises other ships & also on p & o but we must say we did not enjoy this cruise at all cruise on 11-5-14
2 comments
I also was on this cruise 11-5-14 and agree this ship was such a disappointment. This was our first cruise and had spoken to many people who had been on cruise ships before and expected so much more. ... Read more
I did this cruise with my 3 children, their partners and grandson. This holiday was our first time being away as a family since loosing my husband to cancer so I wanted everything to be special. It was true there were only about 35 Australians on board and most of the other passengers were rude. The staff were lovely but that was about all that was lovely about this ship. There was little entertainment and the drinks were expensive. The kids club only allowed children to stay on their own at a cost of $12 and parents were not able to stay. My grandson was only 14 mths old and we didnt want to leave him so asked if we could pay and stay but was not able to. I had read bad reviews previously but was looking for a calm water cruise and spoke to my travel agent about the negative reviews but they were assured by the supplier that things were better now. Our second destination was phuket and it was such relief to be off this cruise and at a beautiful resort. We had a beautiful family bonding and the cruise didnt spoil our holiday but I definitely wouldn't cruise with this ship ever again.Similar opinion? Write a review on ProductReview.com.au!
Not Worth
Date: 11/05/14 – 14/05/14
Ship: Gemini
Destination: Penang & Langkawi
Past FEW experiences with Virgo (and Caribbean): Enjoyable, memorable and satisfactory
Present experience with Gemini: Not enjoyable, unsatisfactory and irate
Reasons:
1. Major event at upper top deck, don’t have a chance to visit the “Observation Lounge”, unable to use the pool as most of the time occupied by the “major event’s” guest and family member. Noisy, rude, cut queue while they are having meals at other restaurants (not designated for them). Don’t give way wh...Read more
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worst cruise ever
we concur with comments posted feb 26 2013 and feb 07 2013. Our cruise departed Hong Kong 26th Mar 2014 for a 7 night cruise to Singapore. Please, please, do not consider cruising on this ship. Crew, whilst friendly, are inexperienced to the extent of being incompetent. Most have little command of the english language and it was pointless complaining about anything as you could not make yourself understood. Food was abysmal and cold and we couldn't wait for a port so we could get a decent meal. The last two Malaysian Islands the ship anch...Read more
ored off held little or no value to the mostly middle aged and elderly passengers. The activities revolved around scuba diving and snorkeling . Suspect this was because the ship did not have to pay port taxes and also to save fuel for two days. Unless you were a user of the Casino there were few suitable activities to keep you entertained at sea. We have experienced many cruises and all have been a joy. This was a NIGHTMARE cruise and we wished we could have disembarked on the 2nd day. There were a few other Australian passengers onboard and those we spoke to had similar comments. Beware Onestar Gemini. nothing sadly everythingSimilar opinion? Write a review on ProductReview.com.au!
noeline briggswinston hills
NEVER AGAIN !!!
This was our 4th time on the virgo, the last cruise was 5 years ago MY WORD !!! how things have changed, instead of fun times with friendly aussies/ kiwis and asians we were over run with arrogant rude indians !!!!! there was no organising for disembarkent ! food was not up to scatch like it was 5 years ago ! and lets forget about the buffet unless you want to push your way through rude indians to get you food.we are a husband and wife in our 70s and cruise many times we have cruised 13 times on several differant cruise lines but this time was ...Read more
the WORST cruise we have ever had !! gone was the OUT OF AFRICA BAR where we spent fun nights doing karaoke . gone as well was seating in the ice cream parlour , movie theartre no longer there and the laughter .it was all replaced by gambling on board !! excellent crew we were lucky we can get off the ship poor crew have to put up with RUDE INDIANS !! too many changes in 5 years all negitive !! aussie end told to embark at 4pm !! when we reached ship it was leaving at 4pm !!Similar opinion? Write a review on ProductReview.com.au!
didiaustGold Coast
Enjoyable experience
Here are some of our good and bad experiences. We when went on this cruise with high expectations being in Asia (exotic destination). We weren't disappointed.We did enjoy it and we were happy with our room. The staff were great and we enjoyed the food and the ports. The ports: Penang was fantastic really enjoyed the terminal being so close to the shops did Temple and sky train tour with taxi and then time for some shopping. Port Klang to KL was a bit too far of a trip, not sure if it was worth the bus trip, 90 minutes, (limited time to shop wi...Read more
th so many bargains, all being duty free, a bit overwhelming really). Phuket was wonderful would recommend the sea canoe tour or walk around town for markets or massage/manicure etc. The Food: The Bella Vista was a bit hit or miss mainly with very plain/bland mostly boring western food for dinner, the breakfast was worth trying, we ended up going to the Noble house for lunch and dinner and really enjoyed it, sure they had some strange things like jelly fish, but they also had lovely crispy fish and barbeque chicken. I tried the buffet a few times it was fine. The gala dinner was a bit of a let down, we had to line up and book in. They ushered us into the theatre room so it wasn't too bad of a wait, we preordered some wine which they bought to the table on the night. But in the end we could only get into the Bella vista which was nothing special after all the hype and we ate there some nights anyway. I think it was all a bit of hype because everybody lined up early to get into the Samurai which was apparently fab. We didn't get to eat there as it was so busy and you had to pay alot. We found out later - it did look very good and maybe next time! We had a balcony and $400 credit which was fantastic. The pools and spas were alot quieter and not crowded to me. Some people were a bit pushy and some Indian people were extremely rude to the waiters allocating seats in the buffet areas, they didn't want to wait and just ignored them and walked straight past - queque jumping. Checkout was smooth - they take your passport and give it back at the end of the cruise. First we had to wait for the check-in to open up in the morning to take our luggage as they were running an hour or so late which seemed normal to them. We put our luggage in at 9.30am and then walked around town came back to some queues on level 1 at 12pm. Which was like organised chaos! Phuket was wonderful Lining up to get on and off the ship at the ports mainly in SingaporeSimilar opinion? Write a review on ProductReview.com.au!
Fantastic crew
I have just returned from a 5 night cruise aboard the Virgo and couldn't fault it. Firstly and foremost the crew were amazing.They are so obliging,friendly and happy. They work 12 hour shifts,7 days a week for 10 months of the year and always have a smile on their face. We left the cruise having made life long friends with some of the crew.
We mainly ate at the Bella Vista where the food and service was first class and on the odd times we went to the Mediterranean Buffet the food was good there too. I will say that the other passengers act as ...Read more
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Peter RaePerth, WA
Superstar Virgo Feb - Mar 2013
5 day cruise on the Virgo with a 2 day stop in Singapore before and after the Cruise.
The ship itself is first class all the way. Could fault nothing with the ship at all.
The staff were fantastic, polite and well mannered for the duration. Hats off to them.
Food - We ate at the Bella Vista and the Mediterranean . Could not fault the food at Bella Vista. Fine dining all the way. The Mediterranean's food was good for a buffet. But you had to fight the Indians all the way. They are like vultures who have never been fed.
Ports of call Pen...Read more
ang - An absolute disgrace this place. Dirty, smelly and vulgar. Dont know why the Virgo stops there. There are better destinations to go to. Patong Beach Phuket - Loved it here. Loved bartering with the locals to pick up some bargains.Similar opinion? Write a review on ProductReview.com.au!
Star Cruises sunkPerth
- 3 reviews
- 8 likes
Abominable waste of time/money
Cruise Line: All Other Reviews
Ship: Superstar Gemini
Sailing Date: 24/01/2013
Itinerary: Singapore to Hong Kong
Woeful! From check in to disembarkation was like a zoo. Left Singapore an hour late. Food was cold and drinks were hot. Service standards appalling, unable to mix drinks, served hot water with our meals??, improper cutlery laid out on table. Was not a meal where we did not have to ask for something. Staff seemed hesitant to attend guests as English was poorly understood/spoken. Which lead to many frustrations in problems being so...Read more
1 comment
Oh memories, but i think you forgot how most of the ship became ill and there was no quarantine. Appalling we should all have had a refund. How was this ever allowed and who takes responsibility. We w... Read more
ere palmed off from one person to another. In the end Star cruises refunded our cruise component, which was small considering the whole trip and there were 5 of us. And my sisters family of 4. And considering the kids were all sick for majority of the time in HongKong. I think it was only for the fact that we had video of the green pool and angle grinder going in yet to be built driving range. Which was overlooking the pool area, that they took notice.Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
Juzyasked
What about Star Gemini cruise punctuality....does it gets back to Singapore at mentioned time as my flight is on the same day?
Deekshiitasked
Dear sir/Madam,
Are there water slides at Superstar Gemini??
1 answer
I'm sorry I really don't know. We are not into the waterslides we are pensioners. But we were very disappointed with the whole cruise. Felt more like a shuttle than a cruise, nothing like the old Gemini. No shopping excep in speciality shops which charged ridiculous prices. Hope that helps you. Maybe if you have small children you would enjoy it more than we did. I'd never go there again with this cruise line.
Sam Harveyasked
Where can we see the vessels and its interior?
1 answer
you can see it on line on there web site BUT REALLY i wouldnt go on it as its HORRIBLE there is nothing good about it !!!
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Tan Peng
Did you write a feedback to Star Cruise? I did, but the reply is not to my expectation.