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Supreme Caravans

Supreme Caravans (page 2 of 3)

3.2 from 57 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (10)
  • Return Claim MadeYes (1) · No (9)
  • Customer Service
    4.2 (11)
  • Warranty Claim MadeYes (1) · No (8)
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Jasper1st

Jasper1stWoonona

  • 3 reviews
  • 12 likes

Leaking Van

published

We bought our Supreme Van 18.6 Executive, paid over $55k, the van is now 6 years old, we had continual leaks in the roof area and the back of the van into the ensuite, the van actually leaked on our first trip, the sales agent was of no assistance and Supreme would not talk to us, we were directed to the dealer.
Supreme offered no assistance on how to rectify the leaking issue, eventually I repaired the leak using a combination of 3m Extreme Tape and Thermoshield Paint from Enviro Queensland, so far so good.
Considering you pay a large amount of money for this purchase, the after sales service is non existent.

Mickey T

Mickey TPerth

  • 2 reviews
  • 3 likes

Supreme problems

published

2 year old Supreme Classic, pressure valve failed ceiling board cracked, floor very spongy, did complain to supreme but to no avail, ugh??? Very sad, stitching on upholstery has torn.

Coop

CoopGold Coast

  • 2 reviews
  • 4 likes

Not so Supreme, buyer beware

published
1 comment
Coop
Coop

A note to the above. We were only able to use the van for a total of 9 days in nearly 9 months due to inability to get warranty work and sway rectified.

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Norm

NormPerth, WA

  • 2 reviews
  • 3 likes

Extremely unhappy wouldn't recommend to anyone

published
John

JohnPerth, WA

  • 2 reviews
  • 1 like

Very disappointing van

published

We have a semi off road van, it’s had to be strengthened and fixed a couple of times, not any off roads at all. Stove has moved, back bathroom panel split. Shower door fell off and gouged floor. Jack will not lift the van, on asking for another after 5 months they sent us exactly the same. Not pleased and will never advise anyone to get one at all. Just cost me $2500 for a new fridge. It’s 6 years old.

MBonello

MBonelloAU

  • 2 reviews
  • 3 likes

Lots of hiccups after the warranty run out (within one yr)

published
1 comment
MBonello
MBonello

And forgot to mention that the fridge fan had to be replaced as well

Scotty

ScottyAlbury

Better than we thought.

published

The finish is very good. Shower & toilet area good, excellent water pressure, & ceramic loo.
Sales should have offered bbq gas outlet on side of van! We have full queen bed, no bolster, on Classic.

Porky

Porky

  • 3 reviews

Supreme 21ft Executive

published

My Supreme Executive 21ft Caravan is 18mths old. So far I have not experienced any problems with this van . It has travelled over 15000k. .

tommo

tommoPilbara, WA

  • 2 reviews
  • 2 likes

Van is good but appliances are crap

published

14 after purchase the microwave crap itself, the electrical element crap itself and now the element in the hot water system has gone, not happy cant get help anywhere

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Tine

TineWalgett

30th anniversary supreme caravan

published

We collected our van in 2016 and hardly used it for first twelves this. During this time their toe splash back cracked in two places, shower hose broke, strips came off five doors, clips that attach box under bed have broken therefore bed is not attached to floor, outside fold down table is cracked, all within twelve months. Workmanship is not great for a van that cost a lot of money. I did expect better. Wonder what's ahead.

Garry

GarryToowoomba

seems a good van

published

I went down to Melbourne to pick up my sons van. i found the staff extremely friendly and helpful. they went out of their way to help me find accommodation for the night when i couldn't pick the van up at the set time, (no fault of theirs,i didn't have electric brakes fitted to the car) they organized an auto electrician to fit the brakes at short notice and i can not complain about anything really. The van towed like a dream and everything worked like it should. maybe a bit disappointed at being charged for a couple of small D shackles after my son payed so much for a van.

yackan

yackan

  • 2 reviews
  • 7 likes

Lemon Caravans & RV Aust

published

Before buying van join Lemon Caravans & RV Australia to see issues with Supreme Caravans.A must beforr you buy ANY VAN ESPECIALLY SUPREME.

Peter L

Peter LQueensland, 4060

  • Verified customer

Supreme Caravan - consider carefully

published
Bad Bazza

Bad BazzaBrisbane

  • 2 reviews
  • 4 likes

Be Ignored Or Abused

published
Andre

AndreSydney, NSW

  • 3 reviews
  • 1 like

Arrogance Supreme invented the word

published
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Supreme arrogance

published
Julie

Julie

  • 2 reviews
  • 2 likes

Pathetic

published
Mikeliza

MikelizaWestern Australia, 6057

  • 2 reviews
  • 1 like

5 STAR SERVICE AND CARAVAN

published

This is our second Supreme Territory..we have had a few issues over 12 years but they were always repair with NO DRAMAS..A special thank you to Frank, Sam, Stig and staff..couldn't be happier!! See you when we buy number 3..

worst company ever delt with

published

This company should not be allowed to make or sell caravans they treat people like they are trash when it comes to warranty problems i will never deal with this company as long as I live I'm holding my breath about the court case pending . I don't like being treated like an idiot

Excellent van

published
Page 2 of 3
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Questions & Answers

Alan R.

Alan R.asked

Hi, could you please let us know the remedy for pin 8 on the 12 pin plug melting. Van is 18 months old. Have heard of people taking the wires from plug and socket on pin 8 and joining them in a single Anderson plug. Your input would be appreciated. Cheers Alan. Pin 8 is the fridge supply.

No answers
Leanne P.

Leanne P.asked

Hi we are having problems with the 2 water tanks for free camping we keep running out of water but when we refill the tank we put 75litres in only there is no tap under the tanks to swap it over

No answers
Gary C.

Gary C.asked

How do you fix a flicmarster tap in the shower

No answers

Get an answer from our members and Supreme Caravans representatives

Details

CategoryPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own Products
After Sales ServiceYes
Manufacturer Warranty3 year(s)

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