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Supreme Caravans

Supreme Caravans (page 3 of 3)

3.2 from 57 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (10)
  • Return Claim MadeYes (1) · No (9)
  • Customer Service
    4.2 (11)
  • Warranty Claim MadeYes (1) · No (8)
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Slack after warranty treatment

published
Not happy

Not happy

  • 2 reviews
  • 2 likes

Caravan warranty and service

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Purchased 23ft Spirit in Feb 2016. Drove to Melbourne to collect and delivery was terrible. Reception lady was rude and even though we had pre arranged collection time, the van was not ready and we waited 5 hrs for them to finish. The van was filthy and damage done to floor, walls and kitchen bench. Washing machine was installed incorrectly.
This was mentioned to staff who were uninterested. Months later issues still not resolved.
My advice is NEVER PURCHASE A SUPREME. They are only interested in taking your money and nothing else.

Doctor

DoctorTownsville

If I ever buy another Supreme, can someone slap me - HARD!

published
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Luv my van

published

On the road for 6 mths Supreme towed great plenty of room in my 20ft classic Did some free camping then we ran off solar and gas .Had no problems with the van . However the handover staff at Supreme need to learn a lot about customer satisfaction as one lady was very rude.

We have a supreme terrority and it is poorly put together especially considering it is about 25% dea

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Muzza

MuzzaBeard 2620, ACT

  • 4 reviews
  • 8 likes

Supreme Spirit 2013

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Great van

published

We bought a Supreme Spirit, 2008 model about a month ago in Perth.
The caravan tows very well behind my Izusu Dmax and that has been in very strong winds as we came across the Nulla.bor. Tracked well and stuck to the road.
Easy to set up and the shower toilet etc works beautifully.
During the 24 hour power blackout in SA recently, no problems as the solar panel kept the lights and fridge going and the gas gave us cooking and hot water.
We are very happy with our Spirit and the way it has served us on our journey to Vic from WA.

dgriffen

dgriffenAU

  • 2 reviews
  • 2 likes

Supreme Base Camp - update

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ajc54

ajc54Greater Melbourne (Inner), VIC

  • 2 reviews
  • 2 likes

Supreme Classic

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1 comment
ajc54
ajc54

Just taken our van around Australia, and have not had one problem and this is after thousands of kilometres
We have been very comfortable for 6 months

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Facettor

FacettorMALUA BAY

  • 3 reviews
  • 7 likes

I am so so sorry I bought a Supreme

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Supreme Pain in the neck

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Spare Parts and Service

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Bruce

Bruce

  • 2 reviews
  • 3 likes

Wouldnt buy another Supreme

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Supreme Base Camp

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We just purchased a supreme base camp from our local dealer in WA, this has been a long journey in selecting a caravan as we will be living in this, we looked at the jayco base station etc (we have a motorbike, toddler and LOTS of stuff as it is our house), the base camp to us was by far the best value for money, what other caravan can you do chin ups off the overhead cabinetwork!! [name removed] caravans have been just amazing, from the initial contact made via email through to this point we honestly cannot fault them. We couldnt be more delighted with our new van/house and the service that we got from [name removed] has made what was a stressful process into an exciting journey!!
Quality, extras included as standard, price and service

CARAVAN913

CARAVAN913Baghdad, Iraq

Supreme caravans service

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I will not be recommending supreme caravans any more after dealing with them.they did not want to know or acknowledge about warranty issues and spare parts.contact with service department was woeful and upon talking to other people and searching the net it seems common place what I and others have experienced.one local caravan repairer i rang told me of recent similar problems that he had when trying to do a repair to a supreme caravan and could not get parts yet the van was only two years ols

After market service and warranty problesm

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Griffo 71

Griffo 71Adelaide

Supreme Base Camp

published

We modified the standard plan substantially and they were happy to do so without charging a fortune unlike other manufacturers. Extremely easy to deal with and at handover when we discovered they had put more cupboards on than what we expected leaving no space for a chair in the study area, they changed it over night without question. Even when the jockey wheel was to short & disconnected, they replaced it with a brand new one straight away. They have done more than expected and have been fantastic to deal with. Love the new van!
great customer service, completed earlier than expected by a week, everything works as expected!
maybe doing a joinery layout, maybe more training to first time users, but otherwise nothing!

Supreme Basecamp Caravan

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Questions & Answers

Gary C.

Gary C.asked

How do you fix a flicmarster tap in the shower

No answers
Colin harvey

Colin harveyasked

Hi , we are wondering what type of Jack do Supreme supply with their new vans. Colin

No answers
Colin harvey

Colin harveyasked

Hi , we are wondering what type of Jack do Supreme supply with their new vans. Colin

No answers

Get an answer from our members and Supreme Caravans representatives

Details

CategoryPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own Products
After Sales ServiceYes
Manufacturer Warranty3 year(s)

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