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Supreme Caravans

Supreme Caravans

3.2 from 57 reviews · View Statistics

Reviews

  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (1) · No (0)
  • Customer Service
    1.0 (1)
  • Warranty Claim MadeYes (1) · No (0)
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TEB

TEBSouth East Queensland, QLD

  • 6 reviews
  • 7 likes

Do not be misled.

published

Photos and emails to prove they are dishonest. Check the swaying by towing it yourself being aware it is empty before you hand over the final payment. Check the weigh bridge certificate is not a $20.00 cash job to certify the weights are correct as we got.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Date PurchasedApril 2019
See all answers
1 comment
TEB
TEB

Be very careful when dealing with Supreme.

Poor quality product as the service is worse

published

Would be the most unprofessional company I have ever dealt with. Low standard of workmanship on construction with a lot of faults and inferior materials. They ignored all requests from dealer and ourselves to sort problems. Lies everytime we spoke to someone from Supreme.
We gave up and sold van 8 months after having it built. So many people we know have problems witb alot of van brands. Over the whole caravaning and going back to boats.

Jasper1st

Jasper1stWoonona

  • 3 reviews
  • 12 likes

Leaking Van

published

We bought our Supreme Van 18.6 Executive, paid over $55k, the van is now 6 years old, we had continual leaks in the roof area and the back of the van into the ensuite, the van actually leaked on our first trip, the sales agent was of no assistance and Supreme would not talk to us, we were directed to the dealer.
Supreme offered no assistance on how to rectify the leaking issue, eventually I repaired the leak using a combination of 3m Extreme Tape and Thermoshield Paint from Enviro Queensland, so far so good.
Considering you pay a large amount of money for this purchase, the after sales service is non existent.

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Coop

CoopGold Coast

  • 2 reviews
  • 4 likes

Not so Supreme, buyer beware

published
1 comment
Coop
Coop

A note to the above. We were only able to use the van for a total of 9 days in nearly 9 months due to inability to get warranty work and sway rectified.

Norm

NormPerth, WA

  • 2 reviews
  • 3 likes

Extremely unhappy wouldn't recommend to anyone

published
John

JohnPerth, WA

  • 2 reviews
  • 1 like

Very disappointing van

published

We have a semi off road van, it’s had to be strengthened and fixed a couple of times, not any off roads at all. Stove has moved, back bathroom panel split. Shower door fell off and gouged floor. Jack will not lift the van, on asking for another after 5 months they sent us exactly the same. Not pleased and will never advise anyone to get one at all. Just cost me $2500 for a new fridge. It’s 6 years old.

yackan

yackan

  • 2 reviews
  • 7 likes

Lemon Caravans & RV Aust

published

Before buying van join Lemon Caravans & RV Australia to see issues with Supreme Caravans.A must beforr you buy ANY VAN ESPECIALLY SUPREME.

Peter L

Peter LQueensland, 4060

  • Verified customer

Supreme Caravan - consider carefully

published
Bad Bazza

Bad BazzaBrisbane

  • 2 reviews
  • 4 likes

Be Ignored Or Abused

published
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Supreme arrogance

published
Julie

Julie

  • 2 reviews
  • 2 likes

Pathetic

published

worst company ever delt with

published

This company should not be allowed to make or sell caravans they treat people like they are trash when it comes to warranty problems i will never deal with this company as long as I live I'm holding my breath about the court case pending . I don't like being treated like an idiot

Doctor

DoctorTownsville

If I ever buy another Supreme, can someone slap me - HARD!

published

We have a supreme terrority and it is poorly put together especially considering it is about 25% dea

published
Muzza

MuzzaBeard 2620, ACT

  • 4 reviews
  • 8 likes

Supreme Spirit 2013

published
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Supreme Pain in the neck

published
Bruce

Bruce

  • 2 reviews
  • 3 likes

Wouldnt buy another Supreme

published
CARAVAN913

CARAVAN913Baghdad, Iraq

Supreme caravans service

published

I will not be recommending supreme caravans any more after dealing with them.they did not want to know or acknowledge about warranty issues and spare parts.contact with service department was woeful and upon talking to other people and searching the net it seems common place what I and others have experienced.one local caravan repairer i rang told me of recent similar problems that he had when trying to do a repair to a supreme caravan and could not get parts yet the van was only two years ols

After market service and warranty problesm

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Questions & Answers

Alan R.

Alan R.asked

Hi, could you please let us know the remedy for pin 8 on the 12 pin plug melting. Van is 18 months old. Have heard of people taking the wires from plug and socket on pin 8 and joining them in a single Anderson plug. Your input would be appreciated. Cheers Alan. Pin 8 is the fridge supply.

No answers
Leanne P.

Leanne P.asked

Hi we are having problems with the 2 water tanks for free camping we keep running out of water but when we refill the tank we put 75litres in only there is no tap under the tanks to swap it over

No answers
Gary C.

Gary C.asked

How do you fix a flicmarster tap in the shower

No answers

Get an answer from our members and Supreme Caravans representatives

Details

CategoryPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own Products
After Sales ServiceYes
Manufacturer Warranty3 year(s)

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