I was given my watch as a Christmas present 2 years ago. I used the watch for six months and then put it in the draw. It was in good working order, no issues, heart rate seemed accurate. A few weeks ago i pulled it out of my draw to start using it again. The batteries were flat which is understandable. I replaced the batteries in both watch and heart rate belt. The watch works perfectly but the belt seems not to pick up my heart rate. I changed the batteries again and still same issue. I called suunto and told me the only way to buy a new belt ...was from rebel sports. But unfortunately rebel don't carry them anymore. Im stuck with a heart rate monitor that does not work. For spending so much money you'd expect to last longer than 6months. Very disappointed in the quality!
I bought it as a replacement for my Polar F11. It was consistently dropping out the HR signal and battery life was quite short.
The M5 was excellent at the beginning. Functional, comfortable and consistent. About 6 months into owning it, it began to regularly lose the HR signal multiple times during workouts (It did do it intermittently from the start but I was willing to overlook this as it was fairly rare). This means the duration of your exercise is inaccurate as well as the overall heart rate recordings. I persisted with it for a few mon...ths before I got frustrated with it not being able to perform its primary function. I have changed the batteries twice, followed instructions from Suunto regarding resetting and pairing the watch and belt and have also sent it into Suunto to check. To no avail. It is still as bad as before. I have asked for a refund as I do not believe it is fit for purpose. Suunto have refused at this stage. It is basically a very expensive stopwatch. Based on my experience, do not touch Suunto products with ten-foot pole. Definitely return a product the second it displays a problem, don't hope it is just a temporary glitch. Easy to use and set up. Comfortable to wear. Keeps losing the heart rate signal. Watch strap snapped and had to be replaced.
Got my money back
Returned the heart rate monitor and had it replaced with a new one twice before giving up and asking for my money back. The heart rate monitor failed to consistently be recognised by the watch or then did not register a heart rate. The instructions were not intuitive and I had to rely on the tutorials on You Tube to set the thing up.
The internet based logging of activity
Heart rate monitor would not consistently work.
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