This is just not up to the job in any way. Worked (sort of) for a couple of days then just won't go online. Then if it's configured not to detect motion or notify it decides to randomly detect motion and sends notifications. The app keeps indicating slow internet connection. Router and router extender are close to the unit and internet speed is very good.
Lag in getting visual (if it manages to connect) is too long for any meaningful purpose.
Base plate for affixing to wall is plastic and fixing unit to base plate seems flimsy at best. Ended up ditching it and getting an Arlo Pro2 to piggy back onto existing Arlo set-up. VERY expensive but works very well.
Purchased in September 2019 for $138.00.
- Verified purchase
A better option
I choose the Swann doorbell with camera and chime, as the other out there doesn't have the choice to go live at any time other that if the door bell has been pressed or movement, it's a little cheaper as it comes with the chime as well.
unreliable and cheaply made, with poor support
The doorbell initially looks like a decent unit, it has built in memory, and can be hardwired, the App seems to work Ok, I had issues with the first unit as the mounting plate is poorly designed, and the tabs can snap off easily, the security screw is also a joke, seldom works, especially if you are consistently removing the unit to charge it. It flattens the inbuilt battery in about a week or so, but there is the option of hardwiring it to a transformer, the wire connections are also poorly designed, and hard to connect as they are front mount...ed instead of rear mounted. The first unit I bought would not connect to wifi, I ended up taking it back and getting a replacement that connected with no issues. The remote chime unit however was faulty, and would not stay paired to the doorbell, Swann Tech Support are organising a replacement chime unit that will hopefully work.
- Verified purchase
Unreliable mobile notification
Mobile iPhone notification success rate is less than 10%. So one out of ten button presses, only one notification received at most, or nothing at times (even interval of presses are more than 5mins). I bought two of these doorbells from Harvey Norman, as a test I press each doorbell every morning and at night, mostly only one notification received, one or the other doorbell has no notification.
For such an essential function of this product but it’s not doing it well.
Further, there’s a lag of about 5 to 8 seconds before the live video appe...
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