Easy to set up
Tends to break after a short time
Limited battery life
Reviewer Photos & Videos
Don't buy it is rubbish
Swann model number : swannswwhom-dc820p heap of rubbish no parts available I have it for 13 months lights all on door bell plus ac receiver all tune work but no the front door bell when you press it! It illuminate but don't communicate with receiver put new battery same don't waste your money buy someone else door bell.
Short lived piece of rubbish
Worked until it rained. Door button appears to work... deluding your visitors. Piece of rubbish. DON'T BUY. Put the door press button on a string and use it as a door knock. It will work that way for a short time.
First one plug in unit failed and a few weeks later the second plug in unit failed. I did all basic electrical fault finding techniques but the units are electrically dead. The product is not fit for purpose do not buy.
Same problem as everyone else
Fails to chime although push is indicating it is operating. An obvious manufacturing fault and yet no sign of any product recall. Yet another British firms name being used to fool people into buying a shoddy product.
Works with quick fix
I had the same problem as most of the users, door bell button light was on but no sound. Tried holding "bell" button (middle) for 5 sec, then tried also + (volume up), (volume down) for 5 sec and it works again. I think the bell button press did the work :) as it looked like the doorbell was not paired with speaker.
Swann Wireless Door Chime
i just bought the pair 1 worked for one day ' replaced it with the other one same again don't buy waste of money. not happy jan i will look elese where
Don't buy Swann Wireless Door Chime SWHOM-DC820P
Our Swann Wireless Door Chime SWHOM-DC820P is less than 5 years old and the door bell push has developed an intermittent fault. As this product is still on the market I expected to be able to buy a replacement bell push but SWANN tell me: "The unit is well out of warranty and we also do not sell bell push". So much for good customer service.
Great unit then just stopped working
Came very close to buying a second unit for my daughter's new house, then ours just stopped working.
The light on the button works so anyone standing on the doorstep is lulled into thinking it is working.
Same story as every other complaint I've just read changed the batteries in doorbell only to realize that it was the main unit, when pressed the to check on main unit in power point does not light up. Another good example of Chinese made rubbish.
Avoid this product.
Just don't bother.
This item stopped working 1 week after purchase.
All kinds of fixes, adjustments were tried. Unplug/rest/replug. Different powerpoints and locations. Reset. Etc. After reading these reviews I can see Swan appear to sell some very poorly made products.
Got a credit from Bunnings, bought another brand.
swann doorbell dudd
just over six moths old and both units of powered receiver are dead.model swhom-dc820p2 stopped working in jan this year about a week apart. contacted bunnings they said talk to the manufacturer as should be warranty on unit.
I echo the long line of previous negative reviews. Ours was rarely used yet died well before its time. Appears Swann doesn't care so that brand is now forever blacklisted across the board. As for the one-year warranty, I think Ozzie consumer laws place a mandatory 2-year warranty on items like these. Shame on Swann and shame on their Chinese manufacturers for not taking more pride in their products and responsibility for their repair. Too many negative reviews describing the same issues and yet no response or endeavour to address these issues by Swann.
Does not work right out of the box
Bought one today and tried it before installing it, plugged into socket and try pressing the button right next to the bell with no respond. returning straight to the store.
Not working after 12 months
Purchased Swann wireless 2 receivers on 4/02/2016 paid $59.19. First received stopped last week now second receiver does not work. Battery in button OK. Model SWHOM-DC820P2 Serial No. starting with 08721. Russ
Not as good as it seemed
Same problem as most people haver had. Outside unit still lights up giving people pushing the button the idea that it is working.
Inside unit with 240v plug is dead.
Questions & Answers
We got swan smart video door bell and charging it as required. To open the cover from bottom with little Alan key the screw came out. Neither it will open nor we can fit the little screw. It is hopeless to have this way to secure the bell with the plate. Do not know how to fix it now and taped it temporarily to hold it with plate. Any idea what could be done to secure it. Terrible way to secure it with difficult to handle little tools.
Please do contact our technical support via the chat on our website - go the the support tab click support centre and then there will be a chat button at the bottom where an agent can assist you.
Or you can call them on 1800 788 210 press option 5
Swann Customer Service AU
Get an answer from our members and Swann representatives
This product is a wireless door chime that works by placing the doorbell feature on the front door and a receiver somewhere in the house. It requires a DIY installation. There are 32 chimes to choose from, adjustable volumes, a 50m transmission range, can be mains powered, has a backlight which accompanies the chime and comes in a modern gloss finish.
Some people thought it was a good product while it worked. Many people, however, found the product to be of brittle and bad quality and broke very easily.
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