Easy to set up
Tends to break after a short time
Limited battery life
Reviewer Photos & Videos
Only just a year old
How disappointing :-(
Having purchased 2 of these to put in our home they have both stopped working within a week of each other .Its not like they only cost $5 each either .Wish i had read the reviews prior to purchasing them,lesson learnt .
Died after one year
I bought the one with 2 receivers. One receiver died after about a year. Warranty was for one year. Tech support no help. My advice is to stay away from this product. There is a pattern of bad quality here.
Dead within 12 months
Both chime units (the things that plug into the mains) dead within 12 months. And now I see other reviews on here it's not a huge surprise. Not sure how this product is still being produced and sold as is.
This unit came with our new house so no receipt. Worked for 3 months. Replaced battery, no go. Dismantled & found zener diode cooked & maybe other components as well. Off to buy another brand.
Chime transmitter stopped working after 4 weeks!
The chime stopped working in less than one month. I replaced the package included battery and it worked for 1 month then stopped working again!
Whenever I replace the transmitter battery it works but it makes no sense to keep changing the battery every month especially that the chime has only been used a handful of times during those 2 months!
Failed after 14 Months. Waste of Money.
It was great when it worked. However, the received unit failed after around 14 months of use. Unfortunately, it was out of warranty. The Unit would have been good if it had some longevity to it.
Gone though two door bell in one year, not happy, total rubbish!!!
What an absolute joke, will definitely not be recommending this company, and they are not cheap door bell
I've only had this device a few months and it just stopped working. Very disappointing as it was expensive and I did not keep the receipt from Bunnings!!!! NOT HAPPY!
Rubbish. They have been recalled.
I have the same problem as everyone else. One of my receiver units has stopped working. I googled the problem and noticed they have been recalled for an electrical safety issue. I will be returning them to Bunnings for a refund.
not great, doesn't work as described in manual
took mine back to the shop after two days of trying to get it to work. I wanted to sync two transmitters to one receiver, according to the manual you can do this. But nothing worked like they said it would. Sent a query to their help desk but gave up waiting for a reply.
I would have chose zero stars if that was an option
Heap of rubbish - first one receiving unit stopped working, and now 4 months later, the 2nd has stopped. Dont waste your time trying to work out what is wrong, don't wast your money.
Swann Wireless Door Chime both receiver units failed within 3 months
Purchased a Swann wireless door alarm with 2 mains power plug in type receivers. Worked for 2 months then one receiver unit failed. Replaced battery in transmitter to ensure full signal strength. Still no go with receiver number one. 3 Months in and No. 2 receiver unit failed. Swann you lost a customer here and also every visitor that has tried your door bell and become irritated since.
This is rubbish
Mine just stopped working within 4 months.
Don't waste your money. It wasn't that cheap either
Very disappointing experience and I will not go anywhere near a Swann product again
complete rubbish don't buy these
dual receiver version of this and one receiver failed 9 months after purchase and make a 'ticking' noise instead of the chime. second receiver failed after about 15 months. online retailer infront technologies did not bother responding to several emails for help during warranty period. do not buy this product, it's just landfill fodder.
Failed too soon - disappointing
Battery failed after about 9 months. First one unit stopped working. A little later the second one. Because one was still working, I thought something was wrong with the receiver. Waisted much time before I realised that it was the doorbell battery. Pity there is no indicator to show battery failure.
Otherwise a nice unit
Questions & Answers
We got swan smart video door bell and charging it as required. To open the cover from bottom with little Alan key the screw came out. Neither it will open nor we can fit the little screw. It is hopeless to have this way to secure the bell with the plate. Do not know how to fix it now and taped it temporarily to hold it with plate. Any idea what could be done to secure it. Terrible way to secure it with difficult to handle little tools.
Please do contact our technical support via the chat on our website - go the the support tab click support centre and then there will be a chat button at the bottom where an agent can assist you.
Or you can call them on 1800 788 210 press option 5
Swann Customer Service AU
Get an answer from our members and Swann representatives
This product is a wireless door chime that works by placing the doorbell feature on the front door and a receiver somewhere in the house. It requires a DIY installation. There are 32 chimes to choose from, adjustable volumes, a 50m transmission range, can be mains powered, has a backlight which accompanies the chime and comes in a modern gloss finish.
Some people thought it was a good product while it worked. Many people, however, found the product to be of brittle and bad quality and broke very easily.
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