Easy to set up
Tends to break after a short time
Limited battery life
Reviewer Photos & Videos
Waste of money
Had 2 units fail within a couple of months of usage.. wasteful product. Bunnings shouldn't be selling these rubbish products. I thought when the first on stopped working, it would be genuine failure. But a new unit did even last lesss.
Purchased in February 2021 at Bunnings Warehouse.
Does not work.First battery run out after a month.Then the unit you plug in failed after two months.I would not buy any make made by Swann as it does not last.What a waste of money.I should have look at the reviews first.I have learned by my mistake thanks to Swann
Terrible securing with base plate
Terrible way to secure the unit to base plate. Every time you need to charge battery this little tool to secure the screw is very fiddling and frustrating. The inside screw came out and can not fit it now.
Just failed without warning
Bought the unit about a year ago. The ringer just stopped receiving signal from the button. No warning, so missed deliveries.
Have to replace it, but it won’t be Swann.
Purchased in December 2017 at Bunnings Warehouse for $30.00.
Been missing important callers for a few months. When I checked to see whether chime wasn't working it was too late. Warranty expired. This kind of rubbish should not be sold.
Purchased in April 2019 at Bunnings.
Easy to use/setup BUT Cheap and nasty
Mine failed just after 12 months, out of warranty basically. Like so many products these days, not designed to last. Would NOT recommend this product under any circumstances. I wish I read the reviews before I bought mine. These are not repairable. I think I will go back to a mechanical door bell that will last me 10+ years.
Purchased in March 2018 for $35.00.
Bad door press quality
The door press (button) started to stick at about 6 months and has continued to do so, to the point where I had to replace the entire unit. The build quality of Swann judging by this unit is very cheap and nasty
Purchased in June 2017.
Worked for 6 months and then failed. A change of batteries and location dfid not fix the issue. I think the issue is poor quality control.Do not buy this unit.,
Purchased in November 2018 at Bunnings Warehouse.
Works for 1month batteries changed crap this companies products should be banned from country will make a point at Bunnings Chinese crap
Worked for a while
Was fine until it stopped working there is no reset in the system.Does not seem to connect with the door bell ( battery is fine) Would not purchase another Swann product. Very disappointing.
This product is terrible. Stopped working after 6 months. I would not buy this brand ever again. Avoid!
I paid someone to install, not getting that money back either. Terrible product.
Had unit about 18months. Capacitor in plugin base unit leaked and burned out beyond economical repair. Steer clear of this rubbish it seems components get to hot. What more can i say!
Do not buy
I have used this door bell less than 15 months.
In this period of time door button stopped working and had to fixed by myself using glues because press button was stuck in the unit . Then 2 weeks ago main ringer stopped working and then there is no way to fix.
Purchased in June 2017.
Don't buy it is rubbish
Swann model number : swannswwhom-dc820p heap of rubbish no parts available I have it for 13 months lights all on door bell plus ac receiver all tune work but no the front door bell when you press it! It illuminate but don't communicate with receiver put new battery same don't waste your money buy someone else door bell.
Short lived piece of rubbish
Worked until it rained. Door button appears to work... deluding your visitors. Piece of rubbish. DON'T BUY. Put the door press button on a string and use it as a door knock. It will work that way for a short time.
Questions & Answers
We got swan smart video door bell and charging it as required. To open the cover from bottom with little Alan key the screw came out. Neither it will open nor we can fit the little screw. It is hopeless to have this way to secure the bell with the plate. Do not know how to fix it now and taped it temporarily to hold it with plate. Any idea what could be done to secure it. Terrible way to secure it with difficult to handle little tools.
Please do contact our technical support via the chat on our website - go the the support tab click support centre and then there will be a chat button at the bottom where an agent can assist you.
Or you can call them on 1800 788 210 press option 5
Swann Customer Service AU
Get an answer from our members and Swann representatives
This product is a wireless door chime that works by placing the doorbell feature on the front door and a receiver somewhere in the house. It requires a DIY installation. There are 32 chimes to choose from, adjustable volumes, a 50m transmission range, can be mains powered, has a backlight which accompanies the chime and comes in a modern gloss finish.
Some people thought it was a good product while it worked. Many people, however, found the product to be of brittle and bad quality and broke very easily.
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