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Swann Wireless Door Chime with Mains Power

Swann Wireless Door Chime with Mains Power (page 2 of 3)

1.2 from 70 reviews · View Statistics
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Pros

  • Easy to set up

  • Affordable

Cons

  • Tends to break after a short time

  • Poor quality

  • Limited battery life

Reviews

1.2
70 reviews
  • Build Quality
    2.3 (4)
  • Value for Money
    1.2 (5)
  • Ease of Use
    3.5 (4)
  • Night Vision
    3.0 (1)
  • Motion Detection
    3.0 (1)
  • Ease of Installation
    3.8 (5)
  • Connectivity / Reliability
    1.2 (5)
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Reviewer Photos & Videos

  • Thumbnail

Not working after 12 months

published

Purchased Swann wireless 2 receivers on 4/02/2016 paid $59.19. First received stopped last week now second receiver does not work. Battery in button OK. Model SWHOM-DC820P2 Serial No. starting with 08721. Russ

Not as good as it seemed

published

Same problem as most people haver had. Outside unit still lights up giving people pushing the button the idea that it is working.
Inside unit with 240v plug is dead.

Recall on some units

published
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Great till it stopped working.

published

I have the same problem as everyone else . The door buzzer stopped working . Just over a year old. I am trying to replace just the buzzer, Rang the company and they cannot supply one part and I have to buy another whole package. Swann do not support their own products. Don't buy!

sheeds
sheedsmelbourne
  • 2 reviews

A few issues

published

We bought this item for the express purpose of using the second receiver in the rear yard, which is approximately 20m from the front doorstep. Upon getting it home and setting it up it didn't work which was the whole point of replacing the existing, functional doorbell which worked inside, but not to the rear of the house. So effectively only one receiver inside the house was useful. Unit has just gone 24 months old and has just stopped working. Neither receiver works and have tried changing the battery in the doorbell unit with no result. An inferior product that looks OK (for a cheaper unit), but functionally is very poor.

Erin27
Erin27SYDNEY
  • 3 reviews
  • 1 like

Was great when it worked (about a year)

published

Loved this design but same as others stopped worked after about a year. Purchased again and same thing happened. Got a refund but now on the search for another wireless doorbell. Shame as a good looking product!

  • Verified

Looking good but doesn't last long.

published

I bought the door chimes model SWHOM-DC820P (with mains power) just over 12 months at Bunnings. I like the design and it looks nice and slim comparing with two door chimes I bought before. However, it was found not working on Boxing day (26/012/16). I thought that may the button battery was flat & replaced the button battery on the door bell unit. However, it is still not working. I will not buy the electronics door chime again and planning to buy the Ship Bell tomorrow (28/12/16).

Damo
DamoPerth
  • 2 reviews

Two Failures, Each Lasting 11½ Months

published
Kokanee
KokaneePerth, WA
  • 10 reviews
  • 7 likes

Absolute junk

published

I bought the model with two chime units thinking what a great idea--I can have one chime in the carport / patio and one in the house. Great when it worked, which was neither long nor often.
The doorbell button failed repeatedly in the eight months of its troubled life. We've replaced the battery twice and the button has been pushed into a jammed position a few times, perhaps by people thinking it might work if they press harder?? The chimes were great, lots of fun options for sound (I chose a cuckoo).
Bought it from Bunnings without checking reviews, thinking Swann is a well-known brand. Pffffft!!
Perhaps I'll try to get a refund, lol.
Update: I got a replacement, hopefully this lasts longer.

Kokanee
Kokanee
Kokanee
Kokanee

2 years later and the replacement system is still functioning, hurray!

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Anne
Anneauckland

Stopped Working after a year

published

Will not sync

published

Not built to last, main receiver not receiving signals after about 1yr. Found that the door bell button had rotated slightly causing continual on state. Fixing this and replacing battery = no better. Off to the shops for a different brand.

John
JohnBallina

Swann Door alarms should have a Chime that Plays CRAP CRAP CRAP

published

2 years old & remote door remote does not communicate with base. Contacted centre in Philippines staff can only repeat saying "Sorry 1 year Warranty" Passed onto to Manager all he could say was "Sorry will troubleshoot problem". But no replacement!!!!
Product is rubbish. Customer Service is useless may as well use a recording "Sorry - Sorry".
Yes I am sorry I ever bought a Swann Product.

Should have done some homework

published

Sorry (but glad it's just not me) to see this product was so unreliable and a total waste of money. Not always a case of "you get what you pay for" as this wasn't cheap ( I bought the alarm with 2 receivers). The first unit lasted only a few months, the next just died after about 12 months. Cheap, Chinese, plastic crap!

Jack from Yack
Jack from YackNortheast, VIC
  • 3 reviews
  • 3 likes

I was warned

published

6 weeks, thats all, it lasted 6 weeks. Isn't a shame that a company like Swann can be so unethical and dishonest with their quality of product and Chinese source of manufacture. They seem to work on the basis that few people will make a warranty claim, but they have already got your money....makes it more profitable to sell crap.

LtJaxz
LtJaxzSydney

Piece of Crap

published

Main Receiver Unit Died, No Power.
Not Cheap, yet electronics quality is obviously sub par.
You'd be better off buying a $10 one off eBay then this. Probably last longer.

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Only just a year old

published

How disappointing :-(
Having purchased 2 of these to put in our home they have both stopped working within a week of each other .Its not like they only cost $5 each either .Wish i had read the reviews prior to purchasing them,lesson learnt .

Wombat
Wombat
  • 2 reviews
  • 2 likes

Died after one year

published

I bought the one with 2 receivers. One receiver died after about a year. Warranty was for one year. Tech support no help. My advice is to stay away from this product. There is a pattern of bad quality here.

Steve W
Steve WIllawarra
  • 2 reviews
  • 1 like

Dead within 12 months

published

Both chime units (the things that plug into the mains) dead within 12 months. And now I see other reviews on here it's not a huge surprise. Not sure how this product is still being produced and sold as is.

John
JohnSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Junk

published

This unit came with our new house so no receipt. Worked for 3 months. Replaced battery, no go. Dismantled & found zener diode cooked & maybe other components as well. Off to buy another brand.

Chime transmitter stopped working after 4 weeks!

published

The chime stopped working in less than one month. I replaced the package included battery and it worked for 1 month then stopped working again!
Whenever I replace the transmitter battery it works but it makes no sense to keep changing the battery every month especially that the chime has only been used a handful of times during those 2 months!

Juanbgood
JuanbgoodLake Macquarie
  • 7 reviews
  • 5 likes

Failed after 14 Months. Waste of Money.

published

It was great when it worked. However, the received unit failed after around 14 months of use. Unfortunately, it was out of warranty. The Unit would have been good if it had some longevity to it.

Door bell

published

Gone though two door bell in one year, not happy, total rubbish!!!
What an absolute joke, will definitely not be recommending this company, and they are not cheap door bell

Stopped working

published

I've only had this device a few months and it just stopped working. Very disappointing as it was expensive and I did not keep the receipt from Bunnings!!!! NOT HAPPY!

DamienL
DamienLCanberra
  • 4 reviews
  • 2 likes

Rubbish. They have been recalled.

published

I have the same problem as everyone else. One of my receiver units has stopped working. I googled the problem and noticed they have been recalled for an electrical safety issue. I will be returning them to Bunnings for a refund.

jad
jadChristchurch
  • Verified

not great, doesn't work as described in manual

published

took mine back to the shop after two days of trying to get it to work. I wanted to sync two transmitters to one receiver, according to the manual you can do this. But nothing worked like they said it would. Sent a query to their help desk but gave up waiting for a reply.

Page 2 of 3

Questions & Answers

Za P.
Za P.asked

We got swan smart video door bell and charging it as required. To open the cover from bottom with little Alan key the screw came out. Neither it will open nor we can fit the little screw. It is hopeless to have this way to secure the bell with the plate. Do not know how to fix it now and taped it temporarily to hold it with plate. Any idea what could be done to secure it. Terrible way to secure it with difficult to handle little tools.

1 answer
Swann
Customer ServiceSwann

Hello Za
Please do contact our technical support via the chat on our website - go the the support tab click support centre and then there will be a chat button at the bottom where an agent can assist you.
Or you can call them on 1800 788 210 press option 5
Kind regards
AS
Swann Customer Service AU

Get an answer from our members and Swann representatives

Details

Features:

This product is a wireless door chime that works by placing the doorbell feature on the front door and a receiver somewhere in the house. It requires a DIY installation. There are 32 chimes to choose from, adjustable volumes, a 50m transmission range, can be mains powered, has a backlight which accompanies the chime and comes in a modern gloss finish.

Reviewers thought:

Some people thought it was a good product while it worked. Many people, however, found the product to be of brittle and bad quality and broke very easily.

CategoryDoor Security Products
RRP34.95
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