Easy to set up
Tends to break after a short time
Limited battery life
Good while it lasted. Not recommended.
I don't recommend this as the one I have failed on me after more than one year. It worked fine up until the point that it doesn't work at all, you won't even know that it died until somebody presses the door bell. And so because it's were out of its warranty period, I opened up the door chime and found that the capacitors inside have failed. The capacitors were bulging from the vents and leaked out electrolytes. The model I bought was the "SWHOM-DC820P".
Purchased in September 2015.
Good while it worked
This was a good little door bell while it worked. It only lasted about a year before the head end died. Also there is a recall on some serial number of this product so please check it out.
Door bell problem
Have to press and hold door bell button for it to activate the alarm, unit is 21/2 years old.Have changed battery but makes no difference.
Questions & Answers
We got swan smart video door bell and charging it as required. To open the cover from bottom with little Alan key the screw came out. Neither it will open nor we can fit the little screw. It is hopeless to have this way to secure the bell with the plate. Do not know how to fix it now and taped it temporarily to hold it with plate. Any idea what could be done to secure it. Terrible way to secure it with difficult to handle little tools.
Please do contact our technical support via the chat on our website - go the the support tab click support centre and then there will be a chat button at the bottom where an agent can assist you.
Or you can call them on 1800 788 210 press option 5
Swann Customer Service AU
Get an answer from our members and Swann representatives
This product is a wireless door chime that works by placing the doorbell feature on the front door and a receiver somewhere in the house. It requires a DIY installation. There are 32 chimes to choose from, adjustable volumes, a 50m transmission range, can be mains powered, has a backlight which accompanies the chime and comes in a modern gloss finish.
Some people thought it was a good product while it worked. Many people, however, found the product to be of brittle and bad quality and broke very easily.
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