Number 1 Agents In The West For Sure !!
Sweeny Caroline Springs You are Incredible. Leigh Grixti was our agent we pushed him to his limits but he didn’t give up on us and his determination gave us the best results we could achieve. As shown in the photo a he broke New Record !!
Well done and thank you for your hard work, looking forward to working with you again.
HIGHLY RECOMMEND SWEENY CAROLINE SPRINGS !!
Sweeney Melton - AVOID
I have been with Sweeney for about 6 years and the first property manager I had was fantastic. However, she left Sweeney a year or so later. I have spent the last years chasing everything up and even my tenant complained how unprofessional they were. But like a lot of landlords, you pay property managers as you have your own busy job and life - this month I changed agencies. Sweeney have refused to handover advertising photos or anything more than pretty much the lease and bond papers. I spoke to someone yesterday who literally threw a tantrum ...on the phone and then I received a text this morning advising he was the Director wasn't very happy at how I spoke to him! Thank goodness he is not a like the majority of Victorians who are making the best of a bad situation. COVID didn't change a poor company - it just made them look worse! If you need a property manager - doesn't stop at Sweeney!
Great service and genuine care
We had a really stressful situation as my daughter had to find a new flat and move the week before the stage 4 restrictions came in. Emily Schweizer the Williamstown real estate agent was fantastic. Emily not only found my daughter the perfect place to live, she was went above and beyond to help her. Her can do, calm and patient attitude turned what was a nightmare situation into the best possible outcome. Thanks Emily really meant a lot to have your honesty and care during this time, can't recommend her enough
Brilliant agent, Brilliant negotiator
Highly recommend Glenn Grech from Sweeney Caroline Springs. Glenn has been fantastic to deal with - Very professional, knowledgeable, honest, dedicated, and enthusiastic.
I would always recommend Glenn Grech and his team very highly.
The reviewer stated that an incentive was offered for this review
Our agent was amazing
We rented through sweeney real estate Caroline springs for 2 years, our agent was a gem and the only reason we would have loved to stay in our old house!
Kim beckswith (I’m pretty sure that’s the spelling) was fantastic and ready for questions and queries day and night, Kept contact and honestly easy going and understanding I’ve had some terrible estate agents but she is the first that I can say is really the best and went above and beyond when we left the property! Hopefully they look after her there because she is a pure asset to them!!!
The best agency in the West!!
Sweeney Caroline Springs is the best agency in the West!! Professional agents who know the market and area better than anyone else. Thank you for your honesty, professionalism, hard work and support through selling our property. Highly recommended!
Worst real estate ever
If I could, I’d give them a negative rating. We weren’t even their tenants. We were the owners and had given our property to be rented through them. We experienced major issues right from the start. The agents will lie straight to your faces (perhaps they use it as a business technique). The first property manager given to us told us she was hiding from her work that she was on training when she was actually on leave. That was highly unprofessional when she told us that (don’t know why). Next she goes on a two week leave (informed) and the agen...ts covering for her harassed us, provided extremely poor management of the property, lied consistently to us. We are filing a case with Consumer Affairs in relation to the harassment we experienced. Not just that we are still trying to get them to remove the advertising board from our property and every time we ask they tell us some lies, perhaps to further harass us as we took our business away from them. If you’re a landlord there are much better real estates in the area. Please save yourself the grief and approach another real estate instead of Sweeney. They have the most horrible attitude as a business and won’t last too long in this industry.
Stay away from this real estate!
I wish I could give zero stars! They keep increasing your rents every 6 - 8 months if you are a long term tenant, based on your furnitures and decors not based on the property, even if the property is rotting. Any maintenance reported, like bathroom tile grouts are coming off, or the soil bed in the court yard is rotting and the soil is coming on your concrete will not be fixed for years. They won’t care how good of a tenant you are, they will be really happy when they come for inspections because they will view the property the way you decorat...e it, once you leave they try to take your bond money any way they can! It was extremely good with old management the new management is only thinking of making money. Worst real estate ever, please stay away from them!
Not even one star!
Sweeney Altona is the worse company that I ever worked with. I was paying my renting monthly without delaying but they were not able to find my payments and were sending me arrears letters. In addition they took months to fix a simple issue among lots of other annoying issues.
a really bad real estate ,stay away from altona nth sweeney
said plenty of developers who would buy my property in late 2017 but failed the end result,every time l had a open for inspection l had a sulky estate agent who never smiled plus when l asked not enough was done was told this and that ,poor result
We are landlords and used Sweeney Ballan to rent our house out. To start with they were great as we bought the house from them (Erin who was brilliant) but not long after they would email us without addressing us or even signing any name in the emails.
It became very unprofessional as we couldn’t even respond to anyone in particular or if we called about something on the email we had no details to know who sent it. We are now selling the property through a different real estate.
We are currently house hunting and saw few good properties with Sweeney. We went to the office at Wyndham Village Shopping Center, and decided to have a chat regarding the properties. The lady responded in a very unprofessional way. She said that we can find everything online and that she cannot answer any of our queries. I wonder why they have opened office if everything can be done online. No regards for customers.
Disappointed - Unresponsive, unanswered questions and vague response.
Disappointed in the customer service received through Bacchus Marsh / Ballan Real Estate.
Recently, I was very interested in a commercial property that became listed (listed as a residential property which I found strange considering this property has no living space or facilities).
Through the online platform, I contacted the Senior Property Manager who was listed, [name removed]. In my message, I was specific with my questions and what I wanted to find out. Lease Terms, Facilities, Photos available etc.
What should have been an easy response...
Reviews very Informative
I was on my way to apply through this real estate when something told me to read the reviews first. I am very lucky i decided to because i was actually shocked to read what landlords, tenants and sellers have been through. I do not think i have seen so many 1 star reviews disproportionately to 5 star reviews for a real estate. I honestly feel like i have dodged a bullet, thanks product review.
Last inspection means nothing
Very disappointed in Sweeney Altona. The agent did not advise to check that everything was in good working order before contract was signed. Didn't know about so called last inspection means nothing, I thought last inspection is when you check everything and when there is something wrong you can ask for it to be fixed. Good one Sweeney , my young daughters first property. We will be very aware next time, to drag all the facts from the agent. Never will deal with Altona again.
Professional Service throughout the rental process!
We contacted Sweeney Altona North as we wanted to rent out our townhouse. Peter, the agency Manager was thorough, professional, clear and friendly. He gave us all the information we needed and answered all our questions with regards to renting out our property. Peter took great care in ensuring highly professional photos of our property for advertising our property. Carlie, our Property Manager was absolutely fantastic throughout our open inspections. Her professionalism is admirable. Carlie happily answered all our questions, was thoroug...h in everything she provided to us and always promptly replied to our emails and messages. Overall, we are ever so grateful for Sweeney Altona North's seamless process, professionalism and genuine care. The staff there are to be commended for their customer service and friendliness. Thank you!
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