Worst real estate ever
If I could, I’d give them a negative rating. We weren’t even their tenants. We were the owners and had given our property to be rented through them. We experienced major issues right from the start. The agents will lie straight to your faces (perhaps they use it as a business technique). The first property manager given to us told us she was hiding from her work that she was on training when she was actually on leave. That was highly unprofessional when she told us that (don’t know why). Next she goes on a two week leave (informed) and the agen...ts covering for her harassed us, provided extremely poor management of the property, lied consistently to us. We are filing a case with Consumer Affairs in relation to the harassment we experienced. Not just that we are still trying to get them to remove the advertising board from our property and every time we ask they tell us some lies, perhaps to further harass us as we took our business away from them. If you’re a landlord there are much better real estates in the area. Please save yourself the grief and approach another real estate instead of Sweeney. They have the most horrible attitude as a business and won’t last too long in this industry.
Stay away from this real estate!
I wish I could give zero stars! They keep increasing your rents every 6 - 8 months if you are a long term tenant, based on your furnitures and decors not based on the property, even if the property is rotting. Any maintenance reported, like bathroom tile grouts are coming off, or the soil bed in the court yard is rotting and the soil is coming on your concrete will not be fixed for years. They won’t care how good of a tenant you are, they will be really happy when they come for inspections because they will view the property the way you decorat...e it, once you leave they try to take your bond money any way they can! It was extremely good with old management the new management is only thinking of making money. Worst real estate ever, please stay away from them!
Not even one star!
Sweeney Altona is the worse company that I ever worked with. I was paying my renting monthly without delaying but they were not able to find my payments and were sending me arrears letters. In addition they took months to fix a simple issue among lots of other annoying issues.
a really bad real estate ,stay away from altona nth sweeney
said plenty of developers who would buy my property in late 2017 but failed the end result,every time l had a open for inspection l had a sulky estate agent who never smiled plus when l asked not enough was done was told this and that ,poor result
We are landlords and used Sweeney Ballan to rent our house out. To start with they were great as we bought the house from them (Erin who was brilliant) but not long after they would email us without addressing us or even signing any name in the emails.
It became very unprofessional as we couldn’t even respond to anyone in particular or if we called about something on the email we had no details to know who sent it. We are now selling the property through a different real estate.
We are currently house hunting and saw few good properties with Sweeney. We went to the office at Wyndham Village Shopping Center, and decided to have a chat regarding the properties. The lady responded in a very unprofessional way. She said that we can find everything online and that she cannot answer any of our queries. I wonder why they have opened office if everything can be done online. No regards for customers.
Disappointed - Unresponsive, unanswered questions and vague response.
Disappointed in the customer service received through Bacchus Marsh / Ballan Real Estate.
Recently, I was very interested in a commercial property that became listed (listed as a residential property which I found strange considering this property has no living space or facilities).
Through the online platform, I contacted the Senior Property Manager who was listed, [name removed]. In my message, I was specific with my questions and what I wanted to find out. Lease Terms, Facilities, Photos available etc.
What should have been an easy response...
Reviews very Informative
I was on my way to apply through this real estate when something told me to read the reviews first. I am very lucky i decided to because i was actually shocked to read what landlords, tenants and sellers have been through. I do not think i have seen so many 1 star reviews disproportionately to 5 star reviews for a real estate. I honestly feel like i have dodged a bullet, thanks product review.
Last inspection means nothing
Very disappointed in Sweeney Altona. The agent did not advise to check that everything was in good working order before contract was signed. Didn't know about so called last inspection means nothing, I thought last inspection is when you check everything and when there is something wrong you can ask for it to be fixed. Good one Sweeney , my young daughters first property. We will be very aware next time, to drag all the facts from the agent. Never will deal with Altona again.
Professional Service throughout the rental process!
We contacted Sweeney Altona North as we wanted to rent out our townhouse. Peter, the agency Manager was thorough, professional, clear and friendly. He gave us all the information we needed and answered all our questions with regards to renting out our property. Peter took great care in ensuring highly professional photos of our property for advertising our property. Carlie, our Property Manager was absolutely fantastic throughout our open inspections. Her professionalism is admirable. Carlie happily answered all our questions, was thoroug...h in everything she provided to us and always promptly replied to our emails and messages. Overall, we are ever so grateful for Sweeney Altona North's seamless process, professionalism and genuine care. The staff there are to be commended for their customer service and friendliness. Thank you!
Dishonest and unethical.
Cannot warn you enough! They don’t work for their vendors. I would have paid A LOT more but the agent was horrible. Which is why after I bought I didn’t allow them into my house to sell in Kingsville. Rude, poor service, belittling. Also noted when I googled them the corporate agent has been caught underquoting more than once and is also accused of sexual harassment. Not surprised at all. STAY AWAY FROM THIS MOB!
Terrible. Wish I could leave less than a star
I am a landlord and listed my property with [name removed] and [name removed] at Sweeney.
As a result of their laziness I am now out of pocket $13,678 and because I was moving back into the property they refused to go to Vcat.
If you are a landlord with an investment - take it anywhere but here.
Disgusting, filthy Vendor and irresponsible Agent
They used my knowledgeable skills as the first home buyer and tricked me by leaving the house in disguising condition as if the pigs were living in it. The agent was so irresponsible that never answered my calls, nor replied to my emails. I'm so ashamed that I've allowed them to scam me this way.
the worst agent we had till now ,don't do there work properly during our tenancy some major issues came u with the house and we had to mail them many times then they reply back . Its look. Like they are working for the owner doesn't bothered about the tenants . especially the property manager is slack and un - professional. its like night mare to rent there property.
- Verified customer
Dishonest, very slack, un-professional, un-responsive: Sweeney Melton
Worst agent ever! I had one of my investment properties in Brookfield managed by [name removed] from Sweeney Melton, she has been dishonest, pretty slack (I have to chase her to get things done), very unresponsive (could take more than a week to get a reply from her), and very un-professional. My property had been on market for leasing without proper tenants for a while, so I requested to have open for inspection on Saturdays but she refused saying they don't work on Saturdays.
I have my other properties managed by Barry Plant Point Cook an...d Ray White Ferntree Gully, and I can safely say Sweeney Melton is absolutely the worst! The below is added on 2nd Oct 2017 based on the latest development: As it turned out the worst yet to came after the last post. When we signed the Managing Authority, I chose to be paid monthly since tenants pay rent monthly, see the attached photo. You would expect they will pay you the rent when they receive from tenants straight away. No! After numerous emails and phone calls, they would finally tell you that they only do the payment run (as they call it) on the 1st and 15th of each month, which they did NOT tell you when you sign the Managing Authority. In our case, the tenants pay the rent on 19th, so we almost have to wait for 2 weeks after rent is paid to receive the money. They have been holding the bond that VCAT have awarded us due to damages and loss of rent caused by previous tenants for about ONE and Half month and making up all the excuses not to refund to us.
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.