Worst Company Available for Business
Just issued a TIO case against this company, who have the facade they are a large operation however realistically only have 5 employees, with an off-shore call centre.
Don't waste your time here. Not sure how they are for residential services but as a business, they lie and manipulate, take advantage of the older generation, guarantee nothing, and their CEO Leigh is a thief with extremely corrupt morals and ethics.
If you have a problem with this company and they will not resolve your issue - make a TIO claim. Trust me. You'll be the one in t...he right. This is the only company I've ever seen with absolutely no responsibility, and no ability to actually provide a service once an issue arises, but they'll have their whole team of 5 lie to you in the hopes you'll just accept you must be misinformed with Australian law.
Called and put forward a query and no one bothered to call back and communicate my concern. They are not understanding I I urge anyone to think twice about going with this provider due to this. Look for another telco company that will provide better service.
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