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Sydney Blinds
Margaret
- 2 reviews
new blind
easy to access the company on line, having them come to my home for quote made it easy to order
1 comment
Happy CustomerSydney, NSW
- Verified customer
Service above and beyond
Sydney Blinds were very helpful and also very professional, especially when I had to go into the showroom to change the colour of the blinds they were all very helpful. I would recommend, thanks again. Very happy with not only the blinds they were friendly and got the job done by Milan in no time, thanks again. Job number MST932748
1 comment
Sydney Blinds & ScreensSydney Blinds
Dear ''happy customer'', thank you so much for writing a review on how Sydney Blinds & Screens were able to look after your requirements. We are pleased to read that you extremely pleased with our sa...
Read moreles, service and installation. Thank you too for noting your order #. We will share your review with the whole team. Warm regards, Sydney Blinds & Screens.The reviewer stated that an incentive was offered for this review
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YvonneSydney, NSW
- 2 reviews
great service
My Blinds and screen door look great Mick was so helpful and did a great job wasn't told any info about taking old blinds down by the rep but got around that .
I have had blinds from this company previously and they were great then so why change I fully recommend them.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Yvonne, thank you for posting a review of your experience in using Sydney Blinds & Screens. We value all of our customers especially those who continuously use us. We would appreciate if you cou...
Read moreld supply your order # (MST******) so that we can share your review with the whole team. Kind regards, Sydney Blinds & ScreensThe reviewer stated that an incentive was offered for this review
Find out how Sydney Blinds compares to other Blind & Shutter Shops
Know better, choose better.
Great blinds!
The service was really good from start to finish - the sales guy Nathan came out to me within a couple of days of making the request. The post sales team were great and kept me updated for when I would expect my blinds. We had Matt & Mick come to install and they were super quick and helpful - they even pointed out an error that our builder had made that we had missed! All in all, I would recommend Sydney Blinds & Screens. Order number 897878.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Alex, thank you for sharing your personal experience using Sydney Blinds & Screens and for giving such a detailed review. We value all our customers feedback as it ensures that our process are in k...
Read moreeeping with our customers’ expectations. Thank you also for noting your order #. We will share your positive review with the team. Kind regards, Sydney Blinds & Screens.The reviewer stated that an incentive was offered for this review
Martin from st marysSydney, NSW
my New awnings
A prompt and helpful salesperson, competitive price, quick manufacture and a great installation . Overall very happy from go to whoa. I would highly recommend Sydney blinds and screens . Great job from Rod the installer , mst897766
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Martin, thank you for your 4* review given based on your experience using Sydney Blinds & Screens. With most of our products made either onsite or sourced from other Australian suppliers, we are ab...
Read morele to supply a high quality product in a timely manner. We will pass on your kind words to the staff and contractors. Kind regards, Sydney Blinds and Screens
Claire S.Sydney, NSW
- 2 reviews
Happy with my service and products
I contacted Sydney blinds and doors in March to measure and quote 2 x blinds, 1 sliding screen door and one front screen door.
The first measure and quote was on time and reasonable.
The second person came a week after I confirmed that I wanted to go ahead with the quote and checked that the measurements were correct.
2 weeks later the sliding door and blinds were installed however the front door was unable to be due to incorrect measurements.
1 or 2 weeks later the front door was able to be installed and everything is now complete.
The doo...
Read morers look great and I’m happy we finally have them in, was a bit annoying having to wait but nothing too bad and we have been home a lot due to iso, so we were able to let the installers in. All in all happy with the products.1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Clair, thanks you for sharing your experience with using Sydney Blinds & Screens. Whilst all attempts are made to ensure a smooth process, at times errors are made. We thank you for your patience...
Read more as we conducted some minor adjustments and returned to complete the works. Kind regards, Sydney Blinds & ScreensThe reviewer stated that an incentive was offered for this review
MurraySydney, NSW
Good experience.
Helpful staff, especially the installation guy Frank.
Was on time and professional.
Showroom had a great array of options to review.
Steve can to our property and was helpful in assisting us pick the best value for money blinds.
2 comments
Sydney Blinds & ScreensSydney Blinds
Hi Murray, thank you for your review which you have given based on the level of service and product received. We will defiantly like to share this review with the team here. To assist, please can yo...
Read moreu supply your order # (MST******). Kind regards, Sydney Blinds & Screens
Hi, our order number was 844076
The reviewer stated that an incentive was offered for this review
Debra C.Sydney, NSW
Quality Product
Sydney Blinds was very professional from start to finish. From the initial phone call to measurement to installation, I received excellent service. We are very happy with the quality of the product. Both tradesmen were on time and helpful. I would certainly use them again.
1 comment
Sydney Blinds & ScreensSydney Blinds
Hi Debra C Thank you for your lovely review. We are very fortunate to have such great staff members and I am pleased that this has reflected in the customer service provided. If you would like to...
Read more provide your MST number or contact details I will pass your thoughts to those involved. Warm Regards Sydney Blinds % ScreensThe reviewer stated that an incentive was offered for this review
Questions & Answers
starkeyasked
where do i input code mst 690057 regards starkey
2 answers
Sydney Blinds & ScreensSydney Blinds
Hello Starkey - We have just seen your review and can make the note on your file of the feedback and add your details for the monthly draw. The draw takes place during the first week of the following month and all entrants are contacted by telephone following the draw. Thank you again for the kind review and good luck in the draw. Regards, Sydney Blinds & Screens
does this mean that all good comments for this company are left by people who are participating in some kind of a lottery organised by the company????
Martinasked
Hi, If I ordered 10 Roman Blinds today or at the latest by Monday 9th Nov, how long would it take to manufacture and install them in my Sydney home please?
6 answers
Sydney Blinds & ScreensSydney Blinds
Hi Martin,
Thank you for your enquiry. We can start the process of check measure and manufacture but unfortunately we are booked out until Christmas so the install would have to be early next year. Please let us know if we can assist you any further.
Thank you,
Sydney Blinds and Screens
Martin you are very fortunate. Many people get caught by this company. Fate has been good to you. Go to another company and avoid the inevitable stress and disappointment that you will encounter here.
I would not use this company. Terrible, dishonest and unprofessional. Save yourself a lot of stress and heartache and use someone else. Matt
Sueanneasked
I have previously used your company many times over the years My mum warned me that your service was terrible I was shocked as I had always been very satisfied Can you explain why so many customer reviews are SO bad? I am wanting a number of new blinds and I need you to convince me that your service is as good as it used to be otherwise I'll go elsewhere
Thanks
Sue
7 answers
Sydney Blinds & ScreensSydney Blinds
Thanks Sue for giving us an opportunity to respond in order to retain your business. Our company has been through a recent transition which included a review of our internal customer service processes. We would really like to prove to you that we have addressed some issues we found, and that we are making positive steps to improvement . Please speak to Susan on 9636 1555 regarding the products you would are looking at, and we know she will look after you, and make sure you are happy with the products and service just as you have always enjoyed.
No, she won't and when (not if) it all goes wrong she won't even return your call. It's no fun having your hard earned money taken, constant problems, stress, rude lying customer service, asking for your money back and being denied, being threatened - even with court - if you don't pay up the other 50%, being frightened to the point where your health is impacted and all because the supplier took your money and never bothers to call again once they have the 50% deposit. Expect to do all the phoning. They take away any trust in human beings. Felt preyed upon. Worst experience with a supplier ever. Save yourself the grief and look elsewhere. Make sure you do your research. Good luck. I wouldn't recommend this firm to a worst enemy.
I agree with Sunshine. This company is attrocious. They are by far the worst experience I have ever had with a company in any industry. They are exceptionally rude and deceitful. Save yourself a lot of stress and chasing up by going with another company.
Details
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Sydney Blinds & ScreensSydney Blinds
Hi Margaret, thank you for your positive review. We are pleased to read that the whole process went smoothly and that you are happy with your purchase. Please can you advise you order # (MST******) ...
Read moreso that we can identify you and share your review with the team. Kind regards, Sydney Blinds & Screens.